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Configuration Note 88015

 – Version K (7/09)

 

A v a y a  

M o d u l a r   M e s s a g i n g  

AVAYA Merlin Legend/Magix 

Message 
Application 
Server

 

Minimum Software

See section 2.0

 Minimum Software

     R2V1

 Call ID

Multiple Return to Operator

 

 Automated Attendant

 

AVAYA MERLIN LEGEND

Message Waiting

 

1.0 METHOD OF INTEGRATION 

With Inband integration, one pathway between the Avaya Merlin Legend

 and the 

Avaya Message Application Server (MAS) transmits both call information and 
voice communications.  The pathway is provided by 2-wire analog single-line 
circuits that connect to Dialogic cards in the MAS.  Each Dialogic port simulates 2-
wire analog lines.  Calls to the MAS ports are preceded by the called party 
information from the PBX in DTMF format.  The MAS then answers and plays the 
appropriate greeting.  Message-Waiting indication is set and canceled using DTMF 
commands over the same pathway. 

With Inband integration, 

one pathway between the 

PBX and the Avaya 

Message Application Server 

transmits both call 

information and voice 

communications 

2.0 AVAYA MESSAGE APPLICATION SERVER REQUIREMENTS 

•  Dialogic D/41JCT-LS or D/120JCT-LS cards (4 and 12 port/cards) 

MAS requirements 

•  Supported Releases: 1.1, 2.0, 3.x, 4.0, 5.x 

3.0 PBX HARDWARE REQUIREMENTS 

 

Station appearances, one per MAS port

 

PBX hardware requirements 

 

Analog Interface Card (012 or 016 card port). 

 

A ring generator unit (Pec Code 61388A) is required to provide ring voltage 
to the MAS ports if using 012 SLT cards, model 517 A13 through 517 F13 

 

CPU at Release 2 or higher 

Disclaimer:  Configuration Notes are designed to be a general guide reflecting AVAYA Inc. experience configuring its systems.  These 
notes cannot anticipate every configuration possibility given the inherent variations in all hardware and software products. Please 
understand that you may experience a problem not detailed in a Configuration Note.  If so, please notify the Technical Assistance 
Center at (800) 876-2835, and if appropriate we will include it in our next revision.  AVAYA Inc. accepts no responsibility for errors or 
omissions contained herein. 

Summary of Contents for Magix

Page 1: ... PBX and the Avaya Message Application Server transmits both call information and voice communications 2 0 AVAYA MESSAGE APPLICATION SERVER REQUIREMENTS Dialogic D 41JCT LS or D 120JCT LS cards 4 and 12 port cards MAS requirements Supported Releases 1 1 2 0 3 x 4 0 5 x 3 0 PBX HARDWARE REQUIREMENTS Station appearances one per MAS port PBX hardware requirements Analog Interface Card 012 or 016 card...

Page 2: ... RJ11 four wire telephone cord one per MAS port NOTE The customer must provide the necessary hardware 3 1 PBX SOFTWARE REQUIREMENTS PBX software requirements Minimum Software R2V1 Hybrid PBX configuration see section 8 2 4 0 SUPPORTED INTEGRATION FEATURES Supported integration features 9 Items are supported System Forward to Personal Greeting All Calls 9 Ring no answer 9 Busy 9 Busy No Answer Stat...

Page 3: ... the screens seen while programming are identical For details refer to the Avaya Merlin Legend Communications System Programming Manual Once you are logged into the Legend system the System Programming menu will appear as follows System Programming Make a selection System Extensions SysRenumber Options Operator Tables LinesTrunks AuxEquip Exit NightSrvce System Programming Menu The Legend system m...

Page 4: ...parameter should be disabled From the VMS AA screen select TT Duration This parameter should be set to 75 milliseconds If it is not erase the current setting using the Drop key and enter 75 Press enter to save your entry From the VMS AA screen select TT Interval This parameter should be set to 50 milliseconds If it is not erase the current setting using the Drop key and enter 50 Press enter to sav...

Page 5: ... added to the calling group When all MAS ports have been added verify your entries by using the Inspect key on the console If you are using a PC to program the Legend press PgDn and then the F5 key This will list all members of the calling group Press exit to return to the Group Calling menu Assign the Group Type for the MAS calling group This parameter tells the Legend to send mailbox ID informat...

Page 6: ... Group Coverage Delay Interval Erase the current entry using the Drop key Now specify the number of desired rings from 1 to 9 Press enter To return to the System Programming menu press exit To assign the call coverage to the MAS subscribers perform the following programming From the System Programming menu select Extensions Use the More key to reach the second page of the menu At this screen choos...

Page 7: ...System then select Back Restore 6 0 CONFIGURING THE MESSAGE APPLICATION SERVER Configuring the MAS platform for proper PBX integration requires configuring several containers accessed within the Voice Mail System Configuration application and a certified MM engineer Configuring the MAS Access the Voice Mail System Configuration application from the MAS program group Expand all fields so all applic...

Page 8: ...ring Leave Blank 3 Hangup String Timeout ms 0 4 Minimum Duration For Drop in Loop Current ms 300 5 Maximum Silence before Hanging Up ms 6000 6 Select OK to save changes Select Voice Server and access Telephony Interface Dialogic Analog 1 Select the Analog tab 2 Playback Volume 2 3 Number of Ports Enter the number of ports in your system Note The MAS service must be restarted to allow port enabling...

Page 9: ...pe Settings Called Id 3 Within the Sequence Number column Calling Id 2 Within the Sequence Number column Trunk Id Leave blank 7 Select OK to save changes Within the Inband tab access the MWI Settings button 1 Port Group Name Select the port group to be used for MWI 2 Max MWI Sessions Enter the maximum number of MWI sessions allowed at one time The Default value is 1 3 Indicator On Off signals must...

Page 10: ...n is not currently supported for Legend systems configured as key systems 8 3 With release 1 software stations on the Legend cannot all calls forward to the pilot number of a calling group hunt group The do not disturb feature on the Merlin Legend is suggested as an alternative This feature when activated at a station will suppress the ringing of incoming external calls External calls will then fo...

Page 11: ... RTO findings Version F 04 11 06 Updated to meet release MM 3 0 Version G 06 01 07 Updated Inband Tab MWI Settings at end of Section 6 0 Made note red Version H 05 05 08 Updated to support MM 4 0 Version I 05 16 08 Updated diagram page 1 Version J 2 02 09 Updated to support MM 5 0 Version K 07 09 Updated to support MM 5 1 2009 AVAYA Inc All rights reserved All trademarks identified by the SM and T...

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