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Warranty

Limited Warranty and Limitation of Liability

Avaya Communications warrants to you that the product will be free from defects in material and workmanship when title passes to 
you.  If you notify Avaya Communications that the product has failed to operate as warranted within one year of the date title passes 
to you. Avaya Communications will, at its option, repair or replace the component or components of the product that failed to oper-
ate as warranted.  Any repair or replacement components may be new or refurbished and will be provided on an exchange basis.  If 
Avaya Communications determines that the product cannot be repaired or replaced, Avaya Communications will refund the purchase 
price to you.

If you purchase the product directly from Avaya Communications, Avaya Communications will perform warranty repair on your premises 
in accordance with the terms and conditions of Avaya Communications  “Business Day” or “Around-the-Clock” warranty plans.  The 
details of Avaya Communications warranty plans may be obtained from Avaya Communications.  If you purchased the product from 
an authorized dealer, you will be covered by Avaya Communications authorized dealer plan during the warranty period.  Contact your 
authorized dealer for details of Avaya Communications authorized dealer warranty plan.  Avaya Communications obligation to repair, 
replace or refund, as set forth above is your exclusive remedy.

The limited warranties provided above do not cover damages, defects, malfunctions or product failures caused by:
• 

Failure to follow Avaya Communications installation, operation or maintenance instructions;

• 

Unauthorized modification or alteration of the product or its components;

• 

Product abuse, misuse or the negligent acts of persons not under the reasonable control of Avaya Communications;

• 

Actions of third parties and acts of God other than power surges (e.g. lightning).

This limited warranty applies only to the product purchased directly from Avaya Communications or purchased directly from an au-
thorized Avaya Communications dealer.  This limited warranty does not apply to products purchased or operated outside the United 
States.

You may be required to provide Avaya Communications with proof of purchase before Avaya Communications will perform any warranty 
replacements.

EXCEPT AS SPECIFICALLY SET FORTH ABOVE, AVAYA COMMUNICATIONS, ITS AFFILIATES, SUPPLIERS AND DEALERS MAKE NO WARRANTIES, 
EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIM ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

EXCEPT FOR PERSONAL INJURY, THE LIABILITY OF AVAYA COMMUNICATIONS, ITS AFFILIATES, SUPPLIERS AND DEALERS FOR ANY CLAIM. 
LOSS. DAMAGE OR EXPENSE FROM ANY CAUSE WHATSOEVER, REGARDLESS OF THE FORM OF THE ACTION, WHETHER IN CONTRACT, TORT 
OR OTHERWISE, SHALL NOT EXCEED THE LESSER OF DIRECT DAMAGES PROVEN OR THE REPAIR OR REPLACEMENT COST OF THE SYSTEM 
OR THE SYSTEM’S PURCHASE PRICE.  IN NO EVENT SHALL AVAYA COMMUNICATIONS, ITS AFFILIATES, SUPPLIERS AND DEALERS BE LIABLE 
FOR INCIDENTAL, RELIANCE, CONSEQUENTIAL OR ANY OTHER INDIRECT LOSS OR DAMAGE (INCLUDING LOST PROFITS OR REVENUES SUS-
TAINED OR INCURRED IN CONNECTION WITH THE SYSTEM).  THIS LIMITATION OF LIABILITY SHALL SURVIVE FAILURE OF THE EXCLUSIVE 
REMEDY SET FORTH IN THE LIMITED WARRANTY ABOVE

FCC Part 15

 : This equipment has been tested and found to comply within the limits for a Class A digital device, pursuant to Part 15 of 

the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is oper-
ated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and 
used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of the equipment 
in a residential area is likely to cause harmful interference in which case the user will be required to correct interference at his own 
expense.

IC ES 003

 : This Class A digital apparatus complies with Canadian ICES-003 C et appareil numérique de la classe A est conform e à la 

norme NMB-003 du Canada.

EN 55022

 : This is a class A product. In a domestic environment this product may cause radio interference in which case the user may 

be required to take adequate measures.

Copyright © 2005, Avaya -  All rights reserved. 

 

Revision A - 06/05

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Summary of Contents for Magic On Hold Messager MP3

Page 1: ...Installation Users Guide Important Unit WILL NOT play audio when it s USB port is connected to a computer Magic On Hold is a Registered Service Mark and Trademark of Avaya Communications ...

Page 2: ...ou instantly have the ability to drop MP3 files onto the flash memory storage The Messager MP3 features include Plays mp3 files from Message Mate MP3 cards Up to 128Kbps sampling rate Reprogrammable media Continuous play Flash memory Instant message loading Built in 2 watt amplifier Adjustable output volume Modern and durable plastic case construction Universal Serial Bus connection for instant pl...

Page 3: ...Professional Step 2 Connect the included RCA cable to the 8Ω or 600Ω output of the Messager MP3 Connect the other side of the RCA cable to a speaker or receiver for testing the audio We have included an optional 1 8 adapter for use on some inputs Step 3 Insert the Message Mate MP3 card into the Messager MP3 Step 4 Plug the included power pack into a standard wall outlet Plug the other end into the...

Page 4: ...When changing Message Mate MP3 cards power should be removed from the unit Changing Message Mate MP3 cards while power is on may result in damage to the card or the playback unit Loading MP3 s to the Message Mate is simple Step 1 Locate the MP3 files you wish to Load to the card in Windows Explorer or navigate from My Computer or My Documents Step 2 Select the MP3 s one at a time or click n drag S...

Page 5: ... the Message Mate in the order that you wish for them to be heard If you desire to change the order of the messages you will need to reformat the card or delete the files and re add them in the new order Bear in mind that when viewing the files for the Message Mate through the Windows Explorer they may be displayed in alphanumerical order however this is not necessarily the order in which they wil...

Page 6: ...k on the Messager MP3 drive letter and then click Format this can also be accessed via the file menu while the Messager MP3 is selected The format window will be displayed be sure the file system is set to FAT not FAT32 FAT should be se lected by default and then click Start Click OK if you are sure that you want to erase that card then click OK once the format is complete Close the format window ...

Page 7: ...rams that callers will hear when they are out on hold or are holding in queue Instead of using local radio with its associated music licensing requirements and which plays competitive commercials piped in music or even worse dead silence you can have Magic On Hold customized productions These productions are individually custom ized for your company You may incorporate your current advertising cam...

Page 8: ...d warranty does not apply to products purchased or operated outside the United States You may be required to provide Avaya Communications with proof of purchase before Avaya Communications will perform any warranty replacements EXCEPT AS SPECIFICALLY SET FORTH ABOVE AVAYA COMMUNICATIONS ITS AFFILIATES SUPPLIERS AND DEALERS MAKE NO WARRANTIES EXPRESS OR IMPLIED AND SPECIFICALLY DISCLAIM ANY WARRANT...

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