Avaya IP Office Phone Manager, Manual, Page: 182 / 324

Phone Based Administration Page 182
- Issue 6a (Thursday, February 22, 2018) IP Office Basic Edition
Comments on this document? infodev@avaya.com
13. Groups
Placing extensions into groups allows users to help each other in answering calls. You can set up the following groups:
·
Calling Groups (71 to 74)
A group of extensions that can be called at the same time.
·
Hunt Groups (771 to 776)
A group of extensions that the incoming call hunts through for the first extension available to answer.
·
Night Service Group
A group of extensions that will ring immediately, regardless of normal Line Ringing settings when night service is
switched on.
·
Pickup Groups (661 to 664)
A group of extensions that can answer any call ringing within the group by dialing the Pickup Group code.
·
Operator Group
This group is the default destination for incoming calls for systems running in PBX system mode.
Other Options
·
Group Call Distribution
Assign outside lines to hunt group. Doing this allows outside calls to ring directly into a hunt group instead of being
answered and transferred by the receptionist.
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