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Avaya IP Office 9608, Quick Manual

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Avaya IP Office 9608 Quick Manual Download Page 9

Breaking it down feature by feature… 

History/Call Log 

•

History button lights if you’ve missed 1 or more calls. 

 

•

 Missed Calls icon and the number of missed calls 

displays on the top line of display. 

 

•

 Prompt line on phone instructs you to press < > button 

to view Missed Calls, Answered Calls, Outgoing Calls, All 

Calls. You can then press the ‘CALL’ Softkey to call 

person/number shown in log.   

 

•

You can add person from History log to Contacts on 

phone, by highlighting name/number, then pressing 

‘CONTACT’ Softkey, then ‘SAVE’ Softkey. 

Summary of Contents for IP Office 9608

Page 1: ...ning session Held every Wednesday except Thanksgiving week Starting Aug 12th and ending Dec 9th Session times 10am 2pm and 8pm 1 855 PHS LYNC 1 855 747 5962 Conference ID 76077838 Join online meeting https join providence org johnna bouyea KZUMTAB7 Note Please have this document in hand during Lync call For non urgent questions send an email to PSPHphoneupgrade providence org Unable to place and r...

Page 2: ... Appearances Message light Softkey Labels Softkeys Phone Settings Normal button Message Voicemail Access Contacts History Call Log Volume Ringer Speaker Handset Headset Mute Headset Speaker Prompt Caller Calling Info ...

Page 3: ...extension number or 9 number Inbound calls ring in on these lines Lift handset or press button that inbound call is ringing on The number of inbound calls you can receive at one time is the number of call appearance buttons you have minus one i e If you have 3 call appearance buttons you can receive 2 inbound calls at one time Message button When pressed calls voicemail and prompts for login infor...

Page 4: ...und calls Number dialed displays for outbound calls Phone Settings Normal button Returns your phone to first call appearance screen Volume Button When handset is on hook adjusts ringer volume When handset headset in use adjusts your receive hearing volume When speaker is in use adjusts volume of speaker Mute When pressed button lights up and your end of conversation is muted person on other end of...

Page 5: ...old Softkeys The label just above the gray rectangular Softkey tells you what feature each Softkey provides To use the feature press the Softkey below the label on the display When you select a feature to use the Softkeys may change again to give you additional features Example When you press the HOLD Softkey you then see a RESUME Softkey available to return to the held call ...

Page 6: ...d call press the Softkey beneath the word RESUME on your display Putting a call on hold to answer another incoming call If you are on a call and receive another incoming call you will see the word ANS HOLD displayed above a Softkey To answer the 2nd incoming call and put the current call on hold press the gray rectangular button under the word ANS HOLD The first caller will be put on hold and you ...

Page 7: ...rence process If you are in the middle of transferring or conferencing a call and the person you are transferring conferencing to is not available and you wish to return to the caller press the Softkey below the word DROP This will drop the extension that you were attempting to transfer conference to Press the Call Appearance button that the original caller is on Drop button Drops the last person ...

Page 8: ... the extension number you want to conference in To complete your conference press the gray rectangular Softkey beneath the word JOIN on your display To add another party to the call press the gray rectangular Softkey below the word ADD Once they answer press the Softkey below the word JOIN You can include up to 6 parties total including yourself on a conference call ...

Page 9: ...lls displays on the top line of display Prompt line on phone instructs you to press button to view Missed Calls Answered Calls Outgoing Calls All Calls You can then press the CALL Softkey to call person number shown in log You can add person from History log to Contacts on phone by highlighting name number then pressing CONTACT Softkey then SAVE Softkey ...

Page 10: ...r the Contact name arrow down to Number and enter the phone number including a 9 Once all numbers for Contact are entered press the Softkey underneath the word SAVE on the display To place a call from your Contacts Press Contact button Type in letters of name or scroll down using directional arrow buttons until the name is highlighted in list Press Softkey underneath the word CALL or press button ...

Page 11: ...ns to hear each ring Press the gray rectangular Softkey under the word RICH on your display for an expanded list of options Press SAVE Softkey to save your setting Click Phone button to return to your phone screen Button Clicks To turn off button click sounds scroll down to Button Clicks on display Click OK Click the button to the right of the word On it will toggle to Off Click SAVE Softkey Phone...

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