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Avaya Distributed Office 
voice mail Quick Reference 
Guide

03-602108

Issue 2

May 2008

This guide explains how to use Avaya Distributed Office voice mail.

Logging in from an onsite location

1. Enter the Distributed Office voice mail extension, ____, to access 

the voice mail system.

2. Identify your mailbox:

- From your own telephone extension press

#

.

- From another telephone extension, enter your extension, and 

then press

#

.

3. Enter your Password, and press

#

.

-

Note

: When you first log in, your password is not set. Press

#

Follow the prompts to enter a new password, record your name 
and select your preferred language (if applicable).

Logging in from a remote location: 

1. Call in on a line that is answered by the Distributed Office 

Messaging Automated Attendant or Call Answer Service. When 
you hear the menu or greeting, press

* 7

. See your system 

manager for the voice mail service number.

2. Enter your extension, and press

#

.

3. Enter your password, and press

#

.

-

Note

: When you first log in, your password is not set. Press

#

Follow the prompts to enter a new password, record your name 
and select your preferred language (if applicable).

4. The system announces the number of new messages and old 

messages that you have in your mailbox.

Summary of Contents for Distributed Office Voice Mail

Page 1: ...our password is not set Press Follow the prompts to enter a new password record your name and select your preferred language if applicable Logging in from a remote location 1 Call in on a line that is answered by the Distributed Office Messaging Automated Attendant or Call Answer Service When you hear the menu or greeting press 7 See your system manager for the voice mail service number 2 Enter yo...

Page 2: ...configured To skip the message press The message will remain as new until you listen to the body To replay the header only press 2 3 To delete the message press 3 To play or replay the message press 0 To change the message status back to new press 6 then press to go to the next message The next time you log in for messages you hear this message again as a new message To return to the previous mess...

Page 3: ...re the message then press 1 To play back the recording press 2 3 To re record the comment press 2 1 To delete the comment press 3 To approve the recording press Enter the extension of an a recipient then press To use your Personal Mailing Lists press 5 Then enter the Mailing List number from 1 to 10 Then press To use the Directory to add an extension press 2 See Using the Directory to find an exte...

Page 4: ...ur name recording 4 Choose an option To listen to the current name recording press 0 To record your name press 1 Choose an option To approve your name press To play back your name press 2 3 To re record your name press 2 1 Recording or deleting a Personal Greeting You can have one or two different Personal Greetings for each language 1 Log in to voice mail 2 Press 3 to change one or both of your g...

Page 5: ...viewing or modifying Mailing Lists 1 Log in to voice mail 2 Press 5 to select Administer Personal Options 3 Press 1 to select Mailing Lists 4 Press 3 to review or modify Mailing Lists The system announces the number of entries in the first Mailing List 5 Choose an option To review or modify the list press 1 Go to step 7 To delete the list press 3 To skip to the next list press The system announces...

Page 6: ...of four to 15 digits depending on how the system is configured 1 Log in to voice mail 2 Press 5 to select Administer Personal Options 3 Press 4 to change your password 4 Enter the new password and press 5 Confirm the new password and press 6 Press when you finish Choosing Call Answer Mode Call Answer Mode determines whether callers can leave a message after your Personal Greeting When your mailbox...

Page 7: ... entry number from 1 to 5 If your mailbox has Outcalling per mission you hear the number If not you hear Entry number x is not used 5 Choose an option To change or add an Outcalling number press 1 Go to Step 6 To delete the Outcalling number press 3 To keep the Outcalling number and return to the Outcalling menu press 6 Enter the Outcalling number and wait five seconds for the system confirmation ...

Page 8: ...information please see the documents Avaya Support Notices for Software Documentation 03 600758 and Avaya Support Notices for Hardware Documentation 03 600759 These documents can be accessed on the Web site support avaya com On the Web site search for the document number in the Search box ...

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