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Callback is canceled after 30 minutes or if 
the callback call is unanswered. 

 

To cancel Automatic Callback: 

1.

 

Dial the Automatic Callback Cancel 
code #15

{confirmation tone} 

Call Forwarding All Calls 

To temporarily redirect all calls: 

1.

 

Dial the Call Forward code *12

{dial tone} 

2.

 

If you have console permission and are not 
forwarding your own calls, dial the 
extension number whose calls are to be 
forwarded. 

{dial tone} 

3.

 

Dial the extension or phone number where 
calls are to be sent. 

{confirmation tone} 

Note: Some telephones may have 
restrictions on where calls can be forwarded 
(see your system manager). 

4.

 

Hang up. 

Note: If you are still by your telephone, you 
may hear a ring-ping tone as each call is 
forwarded. 

 

Summary of Contents for CalPBX Touch-Tone Analog Set 2500

Page 1: ...r dial pad keys and the appropriate feature access codes There are many types of touch tone telephones and different types of 2500 telephones Several have additional buttons and indicators The basic 2500 type telephone is illustrated herein your touch tone telephone may look different To familiarize yourself with the buttons and features on your telephone refer to your telephone set manual or the ...

Page 2: ...ocated on the underside of the telephone Conventions Conventions Used in the Procedure Descriptions handset tone The tone that appears in curly quotes after a step indicates what you should hear from your handset after successfully performing that step Special Instructions As you operate the features on your telephone keep in mind the following general rules Carefully follow all the steps listed i...

Page 3: ...partial phone number an extension number or a trunk or feature code There are four possible types of lists personal group system and enhanced You can have a total of three lists Numbers on a personal list are programmable by you numbers on all other lists are programmable only by the system manager Use as a timesaver for dialing frequently called lengthy or emergency numbers Automatic Callback Sen...

Page 4: ...mplete or hold your present call and pick up the waiting call It will save you from missing calls and your waiting caller from having to call back later This feature is not available on fax modem lines which are configured not to send PBX system tones that might interfere with data transmissions Conference Allows you to add a third party to a call so that you can conduct a three way conversation I...

Page 5: ...ceptionist Use when you will be away from your desk for awhile or when you do not wish to be interrupted by telephone calls Where to Send All Calls to is configured by IST when you order your CalPBX service Transfer Transfers a call from your telephone to another extension or outside number Use when your caller needs to speak further with someone else Abbreviated Dialing To program a number into a...

Page 6: ...k code if applicable 7 Press confirmation tone o The number is stored 8 If you want to store additional items on the same list repeat Steps 4 through 6 If you want to program items on another list hang up and return to Step 1 9 Hang up to end programming Note Keep a copy of your personal lists group system and enhanced lists are available from your system manager To place a call using an AD list 1...

Page 7: ...Callback code 15 confirmation tone 3 Hang up o You hear a priority ring when the extension you attempted to call is idle Note After you activate Automatic Callback the system monitors the called extension The extension becomes available after the called party completes a call 4 Lift the handset when you hear a priority ring o The call is automatically placed to the extension which receives regular...

Page 8: ...ward code 12 dial tone 2 If you have console permission and are not forwarding your own calls dial the extension number whose calls are to be forwarded dial tone 3 Dial the extension or phone number where calls are to be sent confirmation tone Note Some telephones may have restrictions on where calls can be forwarded see your system manager 4 Hang up Note If you are still by your telephone you may...

Page 9: ... Call Park code 13 confirmation tone o The call is parked at your extension 3 To return to the parked call before you hang up flash the switchhook again 4 Hang up dial tone To retrieve a call parked at any extension 1 Dial the Answer Back code 13 dial tone 2 Dial the extension where the call is parked confirmation tone 3 If you are returning to a call parked at your telephone dial your own extensi...

Page 10: ... answer a new call while active on another 1 Flash the switchhook recall dial tone 2 Dial the Hold code 1 dial tone o The present call is put on hold 3 Dial the Call Pickup code 14 o You are connected to the call To return to the call on hold 1 Complete the present call and hang up o The call on hold sends a priority ring 2 Lift the handset o You are connected to the call on hold Call Waiting To a...

Page 11: ...e the present call and hang up o The call on hold sends a priority ring 2 Lift the handset o You are connected to the call on hold Conference To add another party to a call 1 Flash the switchhook recall dial tone o The present call is put on hold 2 Dial the number of the third party 3 You can discuss the call privately with the third party at this time If the line is busy or there is no answer fla...

Page 12: ... Hold code 1 dial tone Note Do not hang up however if you do the call on hold will send a priority ring Lift the handset to be reconnected to that call To return to the call on hold 1 Hang up receive a priority ring then lift the handset To put the first call on hold and place a second call 1 Flash the switchhook recall dial tone 2 Dial the Hold code 1 dial tone o The first call is put on hold ...

Page 13: ...econnected Note If you hang up the second call sends a priority ring To complete the second call and return to the first call 1 After the second call is completed flash the switchhook then dial the Hold code 1 or Hang up receive a priority ring then lift the handset o The first call is reconnected Last Number Dialed Redial To automatically redial the last number dialed 1 Dial the Last Number Diale...

Page 14: ...e Send All Calls Cancel code 3 confirmation tone o Your calls will now ring at your own telephone Transfer To send the present call to another number 1 Flash the switchhook recall dial tone o The present call is put on hold 2 Dial the number to which the call is to be transferred ringback tone 3 Remain on the line and announce the call If the line is busy or there is no answer flash the switchhook...

Page 15: ...m another extension or from an Automatic Callback call you placed ring ping half ring A call redirected from your telephone to another because Send All Calls or Call Forwarding All Calls is active Handset Tones busy signal A low pitched tone repeated 60 times a minute indicates the number dialed is in use call waiting tone One two or three beeps of high pitched tone not repeated indicates an incom...

Page 16: ...r a failure to dial within a preset interval usually 10 seconds after lifting the handset or dialing the previous digit recall dial tone Three short bursts of tone followed by a steady dial tone indicates the feature request has been accepted and dialing can begin reorder tone A fast busy tone repeated 120 times a minute indicates all trunks are busy ringback tone A low pitched tone repeated 15 ti...

Page 17: ... telephone still does not work plug the working telephone of the same type into your modular wall jack If the working telephone has dial tone your own telephone is faulty If not make trouble report toIST The telephone does not ring 1 Set the ringer volume to a higher level 2 Place a test call from another extension to your extension 3 Check the line cord to make certain it is securely connected at...

Page 18: ...st item extension A dialing number of one to five digits assigned to each telephone connected to the CalPBX Communications System feature A special function or service such as Conference Hold Send All Calls etc feature code A dial code of one two or three digits which you use to activate or cancel the operation of a feature flash the switchhook To press and immediately release the a button under t...

Page 19: ...up feature Group members are determined by the system manager and are usually located in the same work area or perform similar job functions program reprogram To use your dial pad to assign a phone number to a personal list item for Abbreviated Dialing retrieve To collect telephone messages using UniBears message retrieval procedures Also with Call Park to resume a call from an extension other tha...

Page 20: ...eviated Dialing lists programmable only by the system manager Contains phone numbers helpful to all system users and stores each of those numbers as a 2 digit list item system manager The person responsible for specifying and managing the operation of features for all the voice and data equipment in your network trunk A telecommunications channel between your switch and the local or long distance ...

Page 21: ...a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his her own expense will be required to take whatever measures may be required to correct the inter...

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