Avaya CallPilot 600r, Maintenance And Diagnostics, Page: 43 / 106

Chapter 5: Monitoring multimedia hardware
In this chapter
Understanding fault management on page 43
Alarm Monitor on page 45
Event Browser on page 46
Channel and Multimedia Monitors on page 47
The Maintenance screen on page 47
Viewing component states on page 50
Starting and stopping components on page 52
Running integrated diagnostics on page 54
Viewing the last diagnostic results on page 57
Working with the Multimedia Monitor on page 57
Working with the Channel Monitor on page 59
Understanding fault management
Fault management is a subsystem within Avaya CallPilot® that detects and notifies you of
potential or real hardware problems with the multimedia hardware. Avaya CallPilot monitors
events in the multimedia hardware and raises an alarm when a fault occurs.
Event processing
An event is any change in system configuration or operational state. An event is also any action
taken by the system that requires user notification such as a faulty MPB96 card switching to
disabled status.
Avaya CallPilot® 600r Server Maintenance and Diagnostics December 2010 43