manualshive.com logo in svg

Avaya AXIS A8004-VE, Application Notes, Page: 26 / 29

Share
Download
Avaya AXIS A8004-VE Application Notes Download Page 26

 

PG; Reviewed: 
SPOC 8/25/2016 

Solution & Interoperability Test Lab Application Notes 

©2016 Avaya Inc. All Rights Reserved. 

26 of 29 

AxisDoor_IPO91 

 

If there is an issue with a call from the Axis door phone then there are logs that can be accessed 
that may show some further information on where the issue may lie. Navigate to 

System 

Options

 

 

Support 

 

Logs & Reports

 in the left window and from the main window select 

View Server Report

 under the 

Reports

 section. 

 

 

 

Summary of Contents for AXIS A8004-VE

Page 1: ...r provisioning the AXIS A8004 VE Network Video Door Station from Axis Communications AB to interoperate with Avaya IP Office Server Edition and IP Office 500 V2 expansion R9 1 Readers should pay parti...

Page 2: ...rom Avaya Digital H 323 and SIP desk phones as well as hunt groups and mobile PSTN endpoints Avaya Communicator for Windows was used to receive video calls from the AXIS A8004 VE DevConnect Compliance...

Page 3: ...issue was noted during testing Using AXIS A8004 VE Network Video Door Station to overflow calls from one IP Office phone to another in the event of a no answer from the initial phone the call fails to...

Page 4: ...Reference Configuration Figure 1 shows the network topology during compliance testing an AXIS A8004 VE Network Video Door Station from Axis Communications AB with Avaya IP Office Server Edition Figure...

Page 5: ...uipment Software Version Release Avaya IP Office Server Edition running on a virtual platform R9 1 SP6 Avaya IP Office 500 V2 R9 1 SP6 Avaya IP Office Manager R9 1 SP6 Avaya Communicator for Windows S...

Page 6: ...ing system is already in place For all other provisioning information such as initial installation and configuration please refer to the product documentation in Section 9 The configuration operations...

Page 7: ...both the Server Edition system and the expansion system 5 2 Display LAN Configuration Once logged in navigate to System in the left window and this will display the IP Office system properties in the...

Page 8: ...91 Selecting the VoIP tab displays the Domain Name and the UDP TCP and TLS Port details used in the configuration of the Axis door phone in Section 6 2 5 3 Configure New SIP User From the left window...

Page 9: ...Interoperability Test Lab Application Notes 2016 Avaya Inc All Rights Reserved 9 of 29 AxisDoor_IPO91 Within the User tab at the top of the screen enter a suitable Name and Password for the user Add...

Page 10: ...tes 2016 Avaya Inc All Rights Reserved 10 of 29 AxisDoor_IPO91 Navigate to the Supervisor Settings tab enter the Login Code for the SIP user and note that this password will be required for the Axis d...

Page 11: ...29 AxisDoor_IPO91 Navigate to Button Programming and the three call appearance buttons should already be programmed click on OK If not create the appearance buttons not shown and click on OK On the su...

Page 12: ...ion Notes 2016 Avaya Inc All Rights Reserved 12 of 29 AxisDoor_IPO91 5 4 Save Configuration Once all the users and extensions have been created click on the Save icon at the top of the screen which wi...

Page 13: ...its IP address using DCHP and this was the way in which an IP address was given to the device during compliance testing Open a web session to the IP address of the Axis door phone enter the proper cr...

Page 14: ...Video Door Station This guide only shows how to set up an account in the AXIS product not the specific product capabilities If a Setup Assistant is available it s recommended to be used The same conf...

Page 15: ...ution Interoperability Test Lab Application Notes 2016 Avaya Inc All Rights Reserved 15 of 29 AxisDoor_IPO91 6 2 Configure Account Click on Account Settings under VoIP in the left window Click on the...

Page 16: ...b Name Enter a suitable name for the SIP account User ID Enter the SIP user number configured in Section 5 3 Password Enter the password for the SIP user created in Section 5 3 Caller ID This should b...

Page 17: ...on Notes 2016 Avaya Inc All Rights Reserved 17 of 29 AxisDoor_IPO91 Select the Network tab and select the transport mode to be used this can be UDP TCP or TLS all three protocols were tested and work...

Page 18: ...tes 2016 Avaya Inc All Rights Reserved 18 of 29 AxisDoor_IPO91 6 3 Configure DTMF Settings Staying within the VoIP menu on the left window select DTMF Settings In the main window select the SIP accoun...

Page 19: ...r_IPO91 Tick the required way in which DTMF will be sent SIP INFO packets or as specially marked events in the RTP stream using RFC 2833 Click on Add at the bottom of the screen to add the digits requ...

Page 20: ...is created before an action rule 6 4 1 Add a new recipient Click on Events Recipients in the left window and in the main window click on Add Enter a suitable Name for the Recipient and ensure that Typ...

Page 21: ...ents are normal for such a test where various IP Office endpoints can be called or perhaps a number of hunt groups 6 4 2 Modify Action Rule An action rule can now be modified to include the participan...

Page 22: ...below the General section should display what is shown by default and if not change it to what is displayed below or to what condition is required Under the Actions section the Type is set to Make Cal...

Page 23: ...from the IP Office set and ensuring there is two way speech and video where possible is the ultimate verification that the product works and is connected and configured correctly The steps below can...

Page 24: ...e desired IP Office information on SIP calls and registrations will be shown as long as the correct filter is applies for SIP messaging not shown Below is an example of a message being displayed when...

Page 25: ...Video Door Station Log in to the door phone as per Section 6 Navigate to VoIP Account Settings in the left window and the registration information should be displayed in the main window as shown below...

Page 26: ...AxisDoor_IPO91 If there is an issue with a call from the Axis door phone then there are logs that can be accessed that may show some further information on where the issue may lie Navigate to System O...

Page 27: ...teroperability Test Lab Application Notes 2016 Avaya Inc All Rights Reserved 27 of 29 AxisDoor_IPO91 This should open a report something like that shown below Information on the call made and the door...

Page 28: ...t results and observations 9 Additional References This section references documentation relevant to these Application Notes The Avaya product documentation is available at http support avaya com wher...

Page 29: ...he information provided in these Application Notes is subject to change without notice The configurations technical data and recommendations provided in these Application Notes are believed to be accu...

Reviews:

No comments