ABOUT THIS GUIDE
Voice messaging gives you the ability to communicate
effectively with one person or many from any touchtone
telephone 24 hours a day. The faster you become familiar
with Avaya Modular Messaging, the sooner you can put it to
work for you.
This quick reference guide provides step-by-step instructions
on how to perform important tasks when using the Modular
Messaging system through the AUDIX
®
telephone user
interface (TUI). For additional information, consult the
Modular Messaging TUI guide.
Note:
Depending on the way your system is set up, some
features in this guide may not be available.
ENTERING THE SYSTEM
From your office extension:
!
Call the system access number.
!
Enter your password followed by [
#
].
From someone else’s office extension or from outside your organization:
!
Call the system access number.
!
Do one of the following:
• If the extension has an associated Modular Messaging mailbox,
press [
*
] [
#
].
• If the extension does
not
have an associated Modular Messaging
mailbox, press
[
#
].
!
Enter your mailbox number.
!
Enter your password followed by [
#
].
ACTIVITY
MENU
[
1
]
RECORD/
SEND
MESSAGES
AUDIX
®
Telephone User Interface for Avaya
Modular Messaging Quick Reference Guide
[
2
]
GET
MESSAGES
SEND OPTIONS
Send immediately
[
#
]
Toggle private / not private
[
1
]
Toggle priority / not priority
[
2
]
Mark for future delivery
[
3
]
[
3
]
PERSONAL
GREETINGS
Recording Options
Pause / Resume recording
[
1
]
Play back recording
[
2
] [
3
]
Erase and begin again
[
*
] [
3
]
End recording & approve
[
#
]
For voice-only or voice/fax:
!
At tone, record message.
!
When finished, press
[
#
]
For fax-only:
!
To bypass recording, press
[
#
]
before recording tone sounds.
MESSAGE OPTIONS
•
Enter destination mailbox number,
and then press
[
#
]
•
To “spell” name (person or list)
using touchtone keys, press
[
*
] [
2
]
Then:
!
“Spell” full or partial name
!
Select name from list
•
To send to personal list,
[
*
] [
5
]
then personal list number
•
To address to fax machine,
press
[
*
] [
*
] [
5
]
•
OTHER OPTIONS
!
List all recipients
[
*
] [
1
]
!
Delete current addressee
[
*
] [
3
]
!
To delete the entire message,
clear all addressees,
then
press
[
#
] [
#
] [
#
]
•
When finished, press
[
#
]
MESSAGE ADDRESSING
OPTIONS
Playback Options
[
1
]
[
2
]
[
3
]
Rewind
Pause/
Resume
[
4
]
[
5
]
[
6
]
Louder
Skip
Skip
backward*
forward
[
7
]
[
8
]
[
9
]
Quieter Slower Faster
[
*
]
[
0
]
[
#
]
Replay
from
beginning
Call the sender
[
0
]
Reply to sender by voice mail
[
1
]
Forward with comment
[
2
]
Record new message
[
4
]
Reply to all recipients
[
5
]
RESPOND / FORWARD OPTIONS
Print to default fax/printer
[
#
]
OR
Print to other fax machine:
!
Press
[
*
] [
*
] [
5
]
!
Enter outside line number
and
full
telephone
number.
!
Press
[
#
]
OR
Print to this fax machine
[
*
] [
6
]
PRINT OPTIONS
Select greeting to hear
[
1–4
]
Select optional
greeting number
[
1–2
]
Select greeting to delete
[
1–4
]
Toggle Initial setting /
Change
setting
[
1
]
Record or re-record
[
1
]
Play/Pause/Resume greeting
[
3
]
Delete greeting
[
*
] [
3
]
Approve/Save greeting
[
#
]
RECORD GREETING OPTIONS
Select greeting to record
[
1–4
]
Listen to greeting
[
0
]
Record greetings
[
1
]
Activate greetings
[
2
]
Delete greetings
[
3
]
Administer call types
[
4
]
PERSONAL GREETING
OPTIONS
!
Enter password.
!
Press
[
#
]
!
Re-enter new password.
!
Press
[
#
]
[
5
]
PERSONAL
OPTIONS
!
Record name.
!
When finished, press
[
1
]
!
To approve, press
[
#
]
[
6
]
CALL ME
OPTIONS
[
7
]
AUTOSCAN
OPTIONS
Turn Call Me on
[
9
]
Turn Call Me off
[
6
]
Hear current status
[
0
]
CALL ME OPTIONS
GENERAL TIPS
Need help? Press
[
*
] [
4
]
To return to the Activity
Menu,
press
[
*
] [
7
]
See other side for more tips and
options.
405
1
9
Listen to message
[
0
]
Respond to or forward message
[
1
]
Skip to next category
[
*
] [
#
]
Replay header
[
2
] [
3
]
Skip to next header
[
#
]
Keep message
in current category
[
*
] [
*
] [
4
]
Delete message
[
*
]
[
3
]
Print fax / e-mail
[
*
] [
1
]
Undelete message
[
*
] [
*
] [
8
]
GET MESSAGE OPTIONS
* Changes to next language, but only if
your system supports multiple languages.
Create list
[
1
]
Scan lists
[
2
]
Review & modify list
[
3
]
PERSONAL LIST OPTIONS
Administer mailing lists
[
1
]
Set fax preferences
[
3
]
Change password
[
4
]
Record name
[
5
]
PERSONAL OPTIONS
SCAN OPTIONS
Scan headers & messages
[
1
]
Scan headers only
[
2
]
Scan message body
[
3
]