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Avaya Communicator for Microsoft Lync 6.4.0.7 

AC-L 6.4.0.7 Release Notes   

 

 

 

 

 

 

 

 

 

17 

 

Lync 2013 | SIP | H.323 | Other 
Phone Mode: The call is 
disconnected (for SIP user)/The 
conversation window re-
appears without control icon 
(for H.323 user) after 
recovering network 

MSI-6447 

The call is dropped after network 
is recovered 

None 

Lync 2013 | Lync 2010 | 
Computer Mode: Conversation 
window does not display on 
screen after accept the call 
while incoming chat pop-up 
display 

MSI-6478 

Called party conversation window 
does not display. After 30s alarm 
appears on the taskbar.  The 
conversation window doesn't 
"flash" on the task bar until the 
IM window went away. This is a 
native Lync behavior/limitation 

None 

Lync 2013 | SIP | H.323: In 
audio call transfer getting 
video in paused state on 
transferred parties.  

MSI-7043 

When an audio call is transferred, 
video is escalated on both ends in 
paused state.    

None 

Undocked Or Full screen video: 
User cannot see messages of 
extend call progress on full 
screen window control bar.  

MSI-7045 

When extending a call from an 
undocked or full screen video 
window, no message occurs on 
the window indicating the call is 
being extended.  This does not 
occur on a docked video window.  

None 

Lync 2013 | H.323: After 
unplugging device and 
receiving 2nd incoming call 
within 150 seconds, Lync add-
in takes too much time to goes 
to Disconnected State  

MSI-7216 

During a call using Lync 2013 
H.323 add-in in Shared Control, if 
the device is unplugged and the 
adding receives an incoming call 
the add-in will not show 
Disconnected for more than 15 
minutes. 

None 

Lync | H.323 Telecommuter 
Mode: Conference window 
disappear from the host client 
(In TC mode) when one 
participant dropped the call.  

MSI-7222 

Conference window disappear 
from the host client (In TC mode) 
when one participant dropped 
the call  

None 

Lync | H.323 | Computer mode 
| Avaya Aura® Conference: 
After unmuted the video from 
any client, video of far end is 
coming after 10 second of 
delay.  

MSI-7247 

When a H.323 participant in an 
Avaya Aura® Conference mutes 
then unmutes video, the H.323 
moderator of the conference 
does get unmuted video for 10 
seconds.   

None 

Lync 2013| H.323| Phone: 
After holding the call from boss 
end, join call button is not 
getting disable on secretary  

MSI-7326 

Bridged line Lync add-in is not 
able to use join call button after 
primary Lync add-in ends its on-
hold call 

None 

Summary of Contents for AC Lync 6.4.0.7

Page 1: ...for Microsoft Lync Release 6 4 0 7 Product Version AC Lync 6 4 0 7 build 52 Configurator build 6 4 0 7 Collaboration Services 6 6 9 build 43 GA Release Notes Issue 1 2 February 26 2018 2018 Avaya Inc...

Page 2: ...ow or ii install and use the Software on a Server so long as only authorized Named Users access and use the Software Named User means a user or device that has been expressly authorized by Avaya to ac...

Page 3: ...nc release 6 4 0 7 Software 7 Verifying checksum of the downloaded package 7 Option to disable incoming call notifications in phone mode 8 Interoperability and requirements 9 Client Work Station Requi...

Page 4: ...on or upgrade of Avaya Communicator for Microsoft Lync Release 6 4 0 7 software Avaya Communicator for Microsoft Lync AC Lync Release 6 4 0 7 What s New Resolution of several customer reported issues...

Page 5: ...d or no status at all The install is not aborted after clicking Cancel button on In progress screen The dialog to close dependent applications is hidden behind Install Shield window Install Shield ind...

Page 6: ...ACL 6 4 0 5 to 6 4 0 6 MSI 8741 CFD ACTIVITY Summary Randomly an empty ghost frame is left on desktop MSI 8731 Installation fails some time because of log file opening error MSI 8729 CFD Calls from co...

Page 7: ...ication vendor patches 7 Prior to upgrading to this build the existing Microsoft Office Lync Software Development Kit Runtime Lync 2013 and Microsoft Lync 2010 SDK Lync 2010 will need to be uninstalle...

Page 8: ...ded to Avaya Communicator for Microsoft Lync Settings General tab Disable Incoming Call Notifications Phone Mode 2 CallNotificationsDisabled true argument can be added to InstallLyncAddin bat 3 After...

Page 9: ...e Avaya Aura System Manager 6 2 6 3 2 AA 6 2 FP2 6 3 4 AA 6 2 FP3 6 3 8 AA 6 2 FP4 6 3 10 7 0 7 0 1 7 1 Avaya Aura Session Manager 5 2 6 2 6 3 4 AA 6 2 FP3 6 3 8 AA 6 2 FP4 6 3 9 7 0 7 0 1 7 1 Avaya A...

Page 10: ...6 2 6 FP Avaya one X Mobile SIP for iOS 6 2 3 FP Avaya Communicator for Android 2 0 2 1 1 Avaya Communicator for iPad 2 0 Avaya Communicator for iPhone 2 1 Avaya Communicator for Windows 2 0 2 1 H100...

Page 11: ...arePoint 2010 2013 Other Applications Office 365 Google Apps enterprise Applications Microsoft Lync Servers Lync 2010 Standard Enterprise Lync 2013 Standard Enterprise Microsoft Skype for Business Ser...

Page 12: ...8 7 0 7 0 1 7 1 Avaya Aura Presence Services 6 2 4 AA 6 2 FP4 7 0 1 Avaya Aura Messaging 6 3 2 Avaya Aura Conferencing 8 0 8 0 3 Avaya Session Border Controller 6 3 7 0 1 Avaya Communication Server 1...

Page 13: ...Version 31 33 43 48 Operating System Windows 7 x64 x86 Professional Enterprise Windows 8 1 x64 x86 Professional Enterprise Windows 10 x64 x86 Professional Enterprise Microsoft applications Office 200...

Page 14: ...Try to maximize and then minimize conversation window 3 Pop out conversation tab manually 4 Close all the conversation tabs and open specific contact conversation window Office 365 Ghost Window observ...

Page 15: ...lacing call from Hard phone MSI 8699 Bad user experience Reproducibility is low None IM conversations are auto disappeared after changing mode MSI 8690 Confusing user experience None Speaker Mute butt...

Page 16: ...in DialingRules Language Support tabs are disabled Sign out sign in back or make or receive a call Phone Mode SIP Lync 2010 Lync 2013 Lync Addin is not able to switch back Computer mode after Lync cl...

Page 17: ...message occurs on the window indicating the call is being extended This does not occur on a docked video window None Lync 2013 H 323 After unplugging device and receiving 2nd incoming call within 150...

Page 18: ...deo of anyone until he un pauses his local video MSI 7407 Lync 2013 H 323 joins a Meet Me conf as moderator and dials out to another Lync 2013 H 323 to join conference as participant When participant...

Page 19: ...alate to Video doesn t work with Summit MSI 7589 Lync add in is failed to escalate Video in call with Summit get Video is not available at this time error None Lync 2013 SIP H323 CS1K ACE An error pop...

Page 20: ...tion file MSI 7638 Avaya Communicator for Microsoft Lync installation is failed using the batch file Install by double clicking msi file and perform manual setting configuration or remove the lx xxxxx...

Page 21: ...t Lync user as Secretary will get a pop up asking about closing the conversation window If Secretary press Yes in the pop up the remote window will disappear and Secretary cannot join the call with Bo...

Page 22: ...en once When file opened second time user can see warning message Cannot open file The file may not exist you may not have permission to open it or it may be open in another program To avoid the issue...

Page 23: ...us Click on the Contact card to bring it in focus then Video and IM button will be ready to use Terminology and Acronyms ACA Avaya Client Applications is the name of the Avaya product that contains Ly...

Page 24: ...dar Sheets Documents and Forms The following image provides an overview of Collaboration Services support with Google Applications Support for Office 365 You can use Collaboration Services click to ca...

Page 25: ...Avaya Card State Avaya Card Color Free FreeIdle Available Green Busy BusyIdle ActivityId Busy Busy Yellow Busy BusyIdle ActivityId not set OnCall Yellow In a meeting In a meeting Yellow DoNotDisturb D...

Page 26: ...ption button introduced on the signaling interface called Enable Shared Control 2 To support shared control mode for existing registered desk phone you need to select this option on the internal side...

Page 27: ...Avaya Communicator for Microsoft Lync 6 4 0 7 AC L 6 4 0 7 Release Notes 27...

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