Avaya 16-300272, User Manual

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Broadcast Server User Guide
Chapter 9
External Service Management
External Services are network-based applications that can be launched
from IP telephones. Broadcast Server allows users to link their alerts to
such services in order to provide content and functionality beyond the
scope of the Broadcast Server system. Such applications may include
third-party products, solutions from other vendors, or applications
developed internally by your IT staff.
The Broadcast Server system administrator must first define the service
using the External Service Management functionality of Broadcast Server
before a user can link to an external service. Available services are
presented in a drop-down list during alert creation allowing users to select
from the services defined by the administrator. See Linking alerts to
external applications for more information.
The External Services Management List
The External Services management page presents the list of service
records that fulfill your current filter criteria. Individual entries are
displayed on this page with helpful icons displayed to the left of each
entry where required.