Avaya 03-600759 User Manual Download Page 4 | Manualshive

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Avaya 03-600759 User Manual Download Page 4

Contents

4 4601 IP Telephone User Guide

Chapter 3: Telephone Management and Troubleshooting . . . . . . . .

19

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Interpreting Ringer Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19

Interpreting LED Prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

21

Personalizing Your Telephone's Ringing Pattern . . . . . . . . . . . . . . . . . .

23

Selecting a Personalized Ringing Pattern . . . . . . . . . . . . . . . . . . . .

23

Testing Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

24

Testing the Telephone's LEDs . . . . . . . . . . . . . . . . . . . . . . . . . .

24

Basic Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

24

Index

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27

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Summary of Contents for 03-600759

Page 1: ...4601 IP Telephone User Guide 16 300043 Issue 3 April 2006...

Page 2: ...upport telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Software License USE OR INSTALLATION OF THE PR...

Page 3: ...IP Telephone 13 Introduction 13 Making Calls 13 Redialing the Last Number Called 13 Receiving Calls 14 Call Handling Features 14 Conference 14 Adding another party to a call 14 Adding a held call to t...

Page 4: ...oubleshooting 19 Introduction 19 Interpreting Ringer Tones 19 Interpreting LED Prompts 21 Personalizing Your Telephone s Ringing Pattern 23 Selecting a Personalized Ringing Pattern 23 Testing Your Pho...

Page 5: ...ed to how you actually use the phone It covers the buttons and features on the phone itself making and receiving calls getting your voice mail messages and phone tests troubleshooting you can perform...

Page 6: ...1 IP Telephone Describes each button and feature on the face of the telephone Chapter 2 Using Your 4601 IP Telephone Covers all call related information such as initiating calls conferencing and trans...

Page 7: ...tion related to maintaining an IP Telephone System on a Local Area Network see the 4600 Series IP Telephone LAN Administrator Guide Document Number 555 233 507 Standard telephone features are describe...

Page 8: ...About This Guide 8 4601 IP Telephone User Guide...

Page 9: ...tion This chapter introduces you to the layout of the 4601 IP Telephone It provides a description for each functional button and other phone characteristics The 4601 IP Telephone The 4601 IP Telephone...

Page 10: ...Introducing Your 4601 IP Telephone 10 4601 IP Telephone User Guide Figure 1 4601 IP Telephone 2 3 4 5 6 7 8 1 3 2 9 10 11 12...

Page 11: ...irst Line button and b second Line button 3 Line Active Inactive LED Indicator When the LED next to a Line button is illuminated the line is in use When the LED next to a Line button is flashing the l...

Page 12: ...n active call With the phone on hook also used to select a personal ringing pattern 11 Drop Drops the last person added to a conference call 12 Redial After lifting the handset pressing this button re...

Page 13: ...owing a power interruption or other forced logoff Note Note If both Message LEDs are flashing and you do not have a dial tone your telephone is not currently registered meaning you cannot use it to ma...

Page 14: ...y your System Administrator Adding another party to a call 1 Dial the first party then press the Conference button The current call is placed on hold and you hear a dial tone 2 Dial the number of the...

Page 15: ...call from your telephone to another extension or outside number Sending a call to another telephone 1 With the call active or with a held call press the Transfer button The call is placed on hold You...

Page 16: ...estions contact your Telephone System Administrator Note Note It is possible to disable the Voice Mail feature If voice mail retrieval does not operate as indicated contact your System Administrator t...

Page 17: ...ion number Because the 4601 IP Telephone has no display area it uses its LEDs to provide feedback 1 To determine your Extension press the asterisk button The two Call Appearance Line indicators altern...

Page 18: ...Using Your 4601 IP Telephone 18 4601 IP Telephone User Guide...

Page 19: ...operating correctly Basic Troubleshooting this chart provides the most common problems an end user might encounter and suggested resolutions For all other IP telephone questions or problems contact y...

Page 20: ...signal at the end indicates the extension called is busy and the called party has been given a call waiting tone Confirmation Three short tone bursts indicates a feature activation or cancellation ha...

Page 21: ...the phone and the Message button LED on the left middle of the faceplate Illuminated but not flashing winking or fluttering Steadily User input is not allowed i e processing is occurring or a voice m...

Page 22: ...seconds on 50 milliseconds off You pressed 0 zero and the telephone is displaying that digit Call Appearance Line a or b s indicator and both Message Waiting LEDs Winking or fluttering Illuminated but...

Page 23: ...ern sounds twice followed by a confirmation tone 2 Continue to press and then release the Conference button to cycle through each of the eight ring patterns 3 To save a ringing pattern as it plays do...

Page 24: ...act your System Administrator for assistance or additional troubleshooting information Basic Troubleshooting Chart Problem Symptom Suggested Solution Phone does not activate after connecting it the fi...

Page 25: ...istering the Phone on page 17 See your System Administrator if the above steps do not produce the desired result Phone does not ring Set your ringer volume to a higher level using the Up Down Volume k...

Page 26: ...Telephone Management and Troubleshooting 26 4601 IP Telephone User Guide...

Page 27: ...n number determining 17 H Hold button 11 Hold feature 15 How to use this document 5 I Illustration of phone 10 Interpreting 21 Interpreting LED Prompts 21 Introducing your 4601 IP Telephone 9 Issue da...

Page 28: ...d troubleshooting 19 Testing the telephone s LEDs 24 Testing your phone 24 Transfer button 12 Transfer feature 15 Troubleshooting 19 Troubleshooting Basic Chart 24 U Using your 4601 IP Telephone 13 V...

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