Avanti EWC60BS, Instruction Manual, Page: 9 / 16

9
PROBLEMS WITH YOUR WINE CHILLER?
You can solve many common Wine Chiller problems easily, saving you the cost of a possible service
call. Try the suggestions below to see if you can solve the problem before calling the servicer.
TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE
Wine Chiller does not operate.
Not plugged in.
The circuit breaker tripped or a blown fuse.
Wine Chiller is not cold enough. Check the temperature control setting.
External environment may require a higher
setting.
The door is opened too often.
The door is not closed completely.
The door gasket does not seal properly.
The Wine Chiller does not have the correct
clearances.
Abnormal voltage.
The light does not work.
Not plugged in.
The circuit breaker tripped or a blown fuse.
The light button is “OFF”.
Vibrations. Check to assure that the Wine Chiller is level.
The door will not close properly.
The Wine Chiller is not level.
The door was reversed and not properly installed.
The gasket is dirty.
The shelves are out of position.
SERVICE FOR YOUR WINE CHILLER
We are proud of our customer service organization and the network of professional service
technicians that provide service on your Avanti appliances. With the purchase of your Avanti
appliance, you can have the confidence that if you ever need additional information or assistance, the
Avanti Products Customer Service team will be here for you. Just call us toll-free.
AVANTI PRODUCTS CUSTOMER SERVICES
Product Information
800-323-5029 Whatever your questions are about our products,
help is available.
Part Orders
800-220-5570 You may order parts and accessories that will be
delivered directly to your home by personal
check, money order, Master Card, or Visa.
In-Home Repair Service
800-220-5570 An Avanti Products authorized service center will
provide expert repair service, scheduled at a time
that is convenient for you. Our trained servicers
know your appliance inside and out.