SID-15V-Z37-A1R User Manual
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Revision 1.0
Life Support Policy
Avalue Technology’s PRODUCTS ARE NOT FOR USE AS CRITICAL COMPONENTS IN
LIFE SUPPORT DEVICES OR SYSTEMS WITHOUT THE PRIOR WRITTEN APPROVAL
OF Avalue Technology Inc.
As used herein:
1. Life support devices or systems are devices or systems which, (a) are intended for surgical
implant into body, or (b) support or sustain life and whose failure to perform, when properly
used in accordance with instructions for use provided in the labeling, can be reasonably
expected to result in significant injury to the user.
2. A critical component is any component of a life support device or system whose failure to
perform can be reasonably expected to cause the failure of the life support device or system,
or to affect its safety or effectiveness.
Customer Services and Support
Each and every Avalue’s product is built to the most exacting specifications to ensure reliable
performance in the harsh and demanding conditions typical of industrial environments. Whether
your new Avalue device is destined for the laboratory or the factory floor, you can be assured that
your product will provide the reliability and ease of operation for which the name Avalue has
come to be known.
Your satisfaction is our primary concern. Here is a guide to Avalue’s customer services. To
ensure you get the full benefit of our services, please follow the instructions below carefully.
We want you to get the maximum performance from your products. So if you run into technical
difficulties, we are here to help. For the most frequently asked questions, you can easily find
answers in your product documentation. These answers are normally a lot more detailed than the
ones we can give over the phone.
If you still cannot find the answer, gather all the information or questions that apply to your
problem, and with the product close at hand, please call Avalue Technology through the number
provided below. Our engineers are well trained and are ready to give you the support you need to
get the most from your Avalue products. In fact, most problems reported are minor and are able
to be easily solved over the phone.
In addition, free technical support is available from Avalue’s engineers every business day. We
are always ready to give advice on application requirements or specific information on the
