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6.0 TROUBLESHOOTING
In the event of problems, first make certain that the input and output cables are of
the highest possible quality and short as possible. Next, make certain that the
switcher is receiving power and try pressing the De-Interlace Button.
If these steps fail to clear the problem, remember that HDMI devices
communicate with one another so the source devices and destination device
must be fully HDMI capable. In addition, HDCP encryption requires additional
processing which also is dependent on the equipment you have connected to the
sources and destination device. If you experience problems using the AVT-6071
Multi-Format Switcher, you should attempt to determine what is wrong by
attaching each of the source devices – one at a time – directly to the destination
device using the same cables you are using with the expanded system if
possible. This is a way of determining if the problem is due to bad cables or a
problem with the other devices. If you are unable to obtain a signal using this
simplified path, suspect the cables, the source device(s) or the destination
device.
After trying the above suggestions sh ould the problem still persist, contact your
dealer for additional suggestions before contacting TV One. Should the dealer’s
technical personnel be unable to assist you, contact TV One via our support
website:
http://tvone.crmdesk.com.
Create a technical support request on the
site and our support team will respond within a short period of time.
7.0 LIMITED WARRANTY
LIMITED WARRANTY – With the exceptions noted in the next paragraph, AV
Toolbox warrants the original purchaser that the equipment it manufactures or
sells will be free from defects in materials and workmanship for a period of one
year from the date of purchase. Should this product, in AV Toolbox’s opinion,
prove defective within this warranty period, AV Toolbox, at its option, will repair or
replace this product without charge. Any defective parts replaced become the
property of AV Toolbox. This warranty does not apply to those products which
have been damaged due to accident, unauthorized alterations, improper repair,
modifications, inadequate maintenance and care, or use in any manner for which
the product was not originally intended.
Items integrated into AV Toolbox products that are made by other manufacturers,
notably computer hard drives and liquid crystal display panels, are limited to the
term of the warranty offered by the respective manufacturers. Such specific
warranties are available upon request to AV Toolbox. If repairs are necessary
under this warranty policy, the original purchaser must obtain a Return
Authorization Number from AV Toolbox and return the product to a location
designated by AV Toolbox, freight prepaid. After repairs are complete, the
product will be returned, freight prepaid.
Summary of Contents for AVT-6071
Page 1: ...AVT 6071 Multi Format Switcher Instruction Manual...
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