Trouble Shooting
Trouble Shooting
Five Steps of Regular Troubleshooting Routine
1.
Power:
Please make sure all devices are powered on. (source, extender,
display devices)
2.
Indicator:
Please make sure LED indicators of transmitter and receiver are
normal according to user manual.
3.
Devices
: Please make sure picture can be shown normally when connecting
source to display devices directly.
4.
Compatibility:
Please test other source and display devices to determine
whether it is a compatibility issue.
5.
Cable:
Plug in and out HDMI/CatX cable or try another HDMI/CatX cable;
Cat 5e/6/6a/7 cable is recommended, do not use Cat 5 cable;
Please make sure CatX cable is less than 130ft for 1080p resolution;
Please make sure the two connectors of one CatX cable are same standard
(EIA/TIA 568B).
Typical questions
1.
How to deal with video flash or cut off during the installation?
Indicators should be solid on. If not, please check if the power adapter is
well connected.
Check the cable refer to above Step 5.
Press the EQ button repeatedly, make sure the device match a suitable
EQ value.
2.
How to deal with a weak or not working IR signal?
Make sure the IR cables are correctly installed according to the diagram
above.
Check if the IR emitter head is secured over the center of the device IR
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