USB Autoscope Lite – Operation Manual
5. Manufacturer limited warranty
The manufacturer guarantees the performance of the USB Autoscope Lite during its
warranty period.
Warranty period for the main unit USB Autoscope Lite is 24 months from the date of sale.
During the warranty period, the manufacturer will at their discretion, replace or repair
components that failed due to a manufacturing defect or during normal use. Failures caused
by abuse or neglect, are not covered.
This warranty gives you specific legal rights and you may have other rights that vary, depending
on where you reside.
6. Troubleshooting
6.1 The device does not turn on
The device is not connected to USB 2.0 12 Mbit/s (Full-SPEED) port of the host computer.
Connect the device to USB 2.0 12 Mbit/s (Full-SPEED) port of the host laptop or PC.
Faulty, low-speed or too long USB cable.
Change the USB cable to a quality high-speed USB 2.0 A/B interface cable of no more than
3 meters in length and with a label stating "CERTIFIED Full-SPEED USB".
The driver for "Universal Serial Bus controller" is not installed.
Install the drivers for the motherboard that is in your computer.
The USB 2.0 12 Mbit/s (Full-SPEED) port of the personal computer is broken.
Try another port or computer.
6.2 "USB transfer error"
If in the process of working with the device in the USB Oscilloscope window the message
USB transfer error appears, it indicates distortion and/or damage to the data that are sent via the
USB interface.
The device and / or its USB cable placed too close to the source of electromagnetic
interference.
Ground the device using a separate multi stranded copper wire with a cross section
of more than 0.5 mm
2
.
Used faulty, low-speed or too long USB cable.
Change the USB cable to a quality high-speed USB 2.0 A/B interface cable of no more
than 3 meters in length and with a label stating "CERTIFIED Full-SPEED USB".
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