Autodesk Green Building Studio®
QUESTIONS AND ANSWERS
8. Can I access Autodesk Green Building Studio from the Subscription Center?
There is currently no link from Subscription Center. Please go directly to
gbs.autodesk.com
.
We maybe adding
links in Subscription Center for entitled users in the future.
9. How can I reset my Autodesk Green Building Studio/Subscription Center password?
You can request a new password from the Subscription Center sign-in pages.
10. I ordered Ecotect Analysis with Subscription, how do I download Autodesk Green Building Studio?
You do not download Autodesk Green Building Studio; it is a web service and it requires an internet connection. You
will get access to Green Building Studio by registering in Subscription Center. There is a desktop client available
which is not required to view the Autodesk Green Building Studio web service. The client is used to upload your
gbXML file to the web service. Go to the Downloads link at
gbs.autodesk.com
to download the client.
11. The person who was using the web service has left the company. How do I access our Autodesk Green
Building Studio account?
If you are the Contract Manager or a Software Coordinator, you can go to the Subscription Center and delete the user
and add another. Contract Managers can also add a Software Coordinator in Subscription Center to administer the
account.
12. The Contract Manager/administrator left the company how do I login?
If you were already an existing user in Subscription Center you will still be able to access Autodesk Green Building
Studio with your existing account.
To establish a new Contract Manager for your organization, an authorized representative of your company should
contact your Reseller and have them complete the Customer Information form so that you or the appropriate party in
your company can be defined as the Contract Manager for your contract in Subscription Center.
If you were not previously a user, you will receive a Welcome Kit from Autodesk that will include your user account
information, including User ID and temporary password. If you were already a user, you will receive a Change of Role
notification from Autodesk. Your User ID and Password will not change but you will now have administrative rights in
Subscription Center and Autodesk Green Building Studio.
13. I know I have a valid subscription center user name and password but the Log In screen is telling me that
my login is not valid. How do I proceed?
Close your browsers, reopen and try again. If that does not work, delete the browser “cookies”.
If this does not work, you may have a Subscription to a product or suite that does not have the Autodesk Green
Building Studio benefit. The Technical Solutions link below provides other information on logging in to Autodesk
Green Building Studio.
14. What additional resources are available for me to learn more about Autodesk Green Building Studio?
The following links provide resources that are available to learn more about how to use the Autodesk Green Building
Studio web service.
Getting Started
- with the Autodesk Green Building Studio web service.
White Papers –
Autodesk Green Building Studio user guide and building science.
