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AUTOCUE MSP17, Assembly And Installation Manual

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AUTOCUE MSP17 Assembly And Installation Manual Download Page 34

www.qtv.com

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www.autocue.com

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Section 8:  

Sales and Support Information

MSP17 
Assembly and Installation 
Guide

3. Leave a message including as much detail about the problem as 

practical.

Email.     

1. Send an email to:

[email protected]
Remember to include as much detail as possible. A phrase such as 
“Screen blank” makes it difficult for the support staff to diagnose a 
problem and will delay providing you with an answer.

Web site.     

1. Go to www.autocue.com
2. Select "Support" and then "Problem Form" from the menu bar
3. Complete the form and submit it.

Americas

Phone.     

1. Call the main QTV number:

+1 704 377 1496 

2. Select the support option
3. Leave a message including as much detail about the problem as 

practical.

Email.     

1. Send an email to:

[email protected]
Remember to include as much detail as possible. A phrase such as 
“Screen blank” makes it difficult for the support staff to diagnose a 
problem and will delay providing you with an answer.

Web site.     

1. Go to www.qtv.com
2. Select "Support" and then "Problem Form" from the menu bar
3. Complete the form and submit it.

 

Summary of Contents for MSP17

Page 1: ...17 INCH MASTER SERIES PROMPTER ASSEMBLY AND INSTALLATION GUIDE ...

Page 2: ...single solution for all transmission newsroom scripting and prompting requirements QTV forms the Americas division of Autocue Group s prompting sales and rental services Prompter of choice around the globe Autocue Group is known worldwide for its service and dependability serving such prestigious clients as the BBC Bloomberg NBC and CNN The Group s prompting solutions are compatible with all newsr...

Page 3: ...ipod head preparation 7 4 2 Autocue Wide Angle Bracket 7 4 2 1 Wide Angle Bracket options 8 4 2 2 Bracket assembly 8 4 2 3 Adjust spacing and location of the mounting bars 10 4 3 Pro Plate preparation 12 4 3 1 Attach Pro Plate to a tripod 13 4 4 Attach mounting bracket to your chosen plate 14 4 5 Mount prompter display unit and hood 15 4 5 1 Attach MSP17 15 4 5 2 Attach Wide Angle Hood 16 5 MSP17 ...

Page 4: ...lect 23 6 3 2 VGA Adjustments 23 6 3 3 Color Adjustment 23 6 3 4 Video Settings 24 6 3 5 Scaling Adjustment 24 6 3 6 System Settings 24 7 Troubleshooting and Maintenance 25 7 1 Common problems 25 7 2 Maintenance 26 7 2 1 Cleaning the monitor 26 7 2 2 Care and handling advice 27 8 Sales and Support Information 28 Sales information 28 Technical support 29 ...

Page 5: ...utocue prompter display and on camera units are available in a range of configu rations to match most camera lens and mounting combinations 1 1 MSP17 Designed for use with light weight tripods and jib arms the MSP17 combines porta bility and light weight design with excellent readability This makes it suitable for non traditional broadcast sectors such as production companies educational insti tut...

Page 6: ...n crew This guide is suitable for novices as well as expert users of the product line from Autocue Reference material is also provided that explains how to adjust the various settings and troubleshoot the prompters to ensure optimum performance 1 3 Copyright information 2007 Autocue Group Ltd All rights reserved No part of this publication may be reproduced stored in a retrieval system or trans mi...

Page 7: ...www autocue com Issue 081016 2003 2008 Autocue Group Ltd SECTION 2 MSP17 Components The following tables list the supplied and recommended components for your MSP17 on camera unit 2 1 Supplied equipment Item Name Illustration MSP17 Power and video cable ...

Page 8: ... www autocue com Issue 081016 2003 2008 Autocue Group Ltd Section 2 MSP17 Components Supplied equipment MSP17 Assembly and Installation Guide Pro Plate Mounting Bracket Medium Wide Angle Hood Item Name Illustration ...

Page 9: ... 081016 2003 2008 Autocue Group Ltd Section 2 MSP17 Components Optional equipment MSP17 Assembly and Installation Guide 2 2 Optional equipment 2 3 Other equipment as required Item Name Large Wide Angle Hood Roller Plate Item Name Tripod ...

Page 10: ...230mA 230V AC 5A 12V DC Menu based push button controls Direct contrast and brightness adjustment Assembly weight 10 2 14 4kg 22 5 31 7lb varies by mount hood election Monitor options Specify on purchase Cue light Integrated card with power output to cue light and 3 pin DIN sensor connector Removable PSU Reduces weight by 500g 1 1lb Remote control Infra red remote control unit Cooling fan Only req...

Page 11: ... involves preparing the mounting plates and brackets attaching the prompter monitor attaching the hood and glass components connecting required cables ensuring all connections and fixings are secure 4 1 Tripod head preparation Autocue on camera units are designed to work with most standard tripods The first step is to remove the camera mounting plate from the tripod head 4 2 Autocue Wide Angle Bra...

Page 12: ...es three wide angle bracket sets depending on the size of hood and prompter display unit that you have ordered Small Wide Angle Bracket is used with the Small Wide Angle Hood and compact prompter display units Medium Wide Angle Bracket is used with the Medium Wide Angle Hood and mid sized prompter display units Large Wide Angle Bracket is used with the Large Wide Angle Hood and the largest prompte...

Page 13: ...Angle Bracket Bracket assembly MSP17 Assembly and Installation Guide NOTE The illustrations below depict various sized brackets 1 Unscrew the keyhole plates in the bracket and rotate them to the upright position 2 Screw in the horizontal prompter display unit mounting bars 3 Screw in the vertical hood mounting bars ...

Page 14: ...move to the left and right 2 Place your prompter display unit face down on a flat padded surface 3 Align the horizontal mounting bars with the holes on the rear side or bottom of the unit depending on the prompter display unit you have ordered 4 Slide the mounting bars in to the holes to confirm correct positioning The picture below is for illustrative purposes only NOTE It is recommended that you...

Page 15: ...d Installation Guide 7 Align the vertical mounting bars with the screw clamps on the rear of the hood and slide the bars in NOTE It is recommended that you mount the hood so that it is centred along the mounting bracket 8 Tighten the vertical mounting bars to secure them in position and remove them from the screw clamps 9 The mounting bracket is now ready to be attached to the plate you ordered ...

Page 16: ...riage adjustable mounting rods for attaching an on camera unit and optional pan tilt arm A Pro Plate can be attached to either a tripod or to a hand held shoulder grip 10 Adjust the length of the mounting rods This length will vary depending on the type of camera you are using the size of on camera unit and whether the Pro Plate will be attached to a tripod or shoulder mount 11 Loosen the locking ...

Page 17: ... plate on to the Pro Plate mounting slide 3 Fix the camera mounting plate in place by screwing it to the Pro Plate mounting slide NOTE Camera mounts vary but must be only attached using the large or small threaded holes in the Pro Plate mounting slide 4 Fix the combined Pro Plate and camera mounting plate to your tripod 5 With you camera attached to the Pro Plate camera carriage you can adjust the...

Page 18: ...htening the locking lever 4 4 Attach mounting bracket to your chosen plate Ensure that the plate is securely attached to a tripod NOTE An Autocue mounting bracket is attached in the same way to a Pro Fixed or Swing arm plate The photographs below show a Fixed Plate for illustrative purposes only 1 Loosen the knurled locking rings on the adaptor rods at the front of the plate 2 Place the openings i...

Page 19: ...cking rings to secure the mounting bracket in postion 4 5 Mount prompter display unit and hood 4 5 1 Attach MSP17 1 Slide the horizontal rods of the Mounting Bracket into the mounting holes in the MSP17 chassis NOTE The prompter display unit shown is for illustration only The position of the horizontal rods should have been set for the size of monitor you are using when the Mounting Bracket was as...

Page 20: ...ired position by tightening the locking clamp on the side of the chassis 3 Repeat for the other clamp 4 Ensure that the whole assembly is stable and balanced 4 5 2 Attach Wide Angle Hood 1 Slide the locking clamps of the Wide Angle Hood over the vertical bars of the Mounting Bracket 2 Move the hood down the vertical bars to position the unit so that the lens of your camera will be centred in the g...

Page 21: ...2003 2008 Autocue Group Ltd Section 4 Assembly Procedures Mount prompter display unit and hood Attach Wide Angle Hood MSP17 Assembly and Installation Guide 3 Secure in the required position y tightening the locking clamps on the rear of the hood ...

Page 22: ...2003 2008 Autocue Group Ltd SECTION 5 MSP17 Connections 5 1 Physical characteristics The prompter display unit of the Autocue MSP17 is illustrated below The MSP17 has four control buttons on the side of the unit Buttons Control Menu Opens the OSD menus or Opens a particular sub menu ...

Page 23: ... side of the prompter display unit Power Use either a standard mains electrical supply cable to the Mains Input socket or use the supplied 12 V DC XLR connector to the DC Input socket Video You can connect a video signal via the Video In BNC or use the prompter display unit directly from your computer using a standard VGA cable Exit Exits from the a sub menu or Closes the OSD Up Move OSD cursor to...

Page 24: ...on the camera To overcome this Autocue has developed an extension light that is attached to the hood 1 Attach the sensor to the light on the camera 2 Plug the sensor into the Sensor socket on the prompter display unit 3 Attach the cue light to the top of the hood 4 Insert the plug from the light in to the CueLight socket 5 The Autocue cue will illuminate whenever your camera is live NOTE The cue l...

Page 25: ...med on the prompter display unit For guidance refer to section 1 6 1 Connections Once your MSP17 and camera combination are securely mounted on a tripod or shoulder grip attach the MSP17 cabling 1 Ensure you have a power supply and video signal available 6 2 OSD controls The OSD controls are used to make changes to parameters perform scaling adjustments and amend other operational settings of your...

Page 26: ...e six main OSD menus that are used to set up a MSP17 prompter display unit Input Select VGA Adjustments Color adjustments Video settings Scaling adjustments System Settings The tables in the following sections list the various sub menu selections and the options that can be set for them Press the Up and Down arrows to highlight a heading and press the Menu button to select it The sub menus within ...

Page 27: ...n PIP Mode Off Picture in Picture Side by Side Sub menu Options Auto Adjust Use for automatic image adjustment Clock Set clocks manually Phase Adjust the focus and clarity of the display Sharpness Increase image sharpness Hor Position Move the image position horizontally Ver Position Move the image position vertically Sub menu Options Brightness use UP DOWN keys for setting brightness Contrast use...

Page 28: ... board does not exist Decoder Settings Settings for video decoder Sub menu Options Scaling Mode Use UP and DOWN keys to select the scaling modes Expand Image is expanded to the full monitor screen Aspect Image is shown in its aspect ratio according to the input signal 1 1 Image is shown in its original resolution Picture Flip Horizontal or vertical flip of image Zoom Enlarge image Hor Pan Horizont...

Page 29: ...r to the video source and display if the device is it turned on and set to the correct mode VGA or video if the display supports the graphics mode of the graphics board see Technical Specifications if the connectors have any bent pins if the brightness and contrast settings in the OSD menu are appropriate if the screen saver settings of your system are causing problems The power LED is red See pre...

Page 30: ...do not allow liquid to enter the equipment Clean the prompter display unit screen with a lint free soft cloth Do not use glass cleaning agents or paper tissues for cleaning In addition do not clean the glass with abrasive cleaners or dusters these will scratch the glass coating Wait until all cleaned parts are completely dry before reconnecting the prompter display unit to the power source Select ...

Page 31: ...ter for excessively long periods of time This will cause the operation of the backlight panel to deteriorate gradually becoming dimmer Do not use in wet weather without a cover Do not expose to sunlight for long periods of time Adjust the mounting bracket to allow clear space between the glass of the hood and the fully extended camera lens small vibrations may cause scratches contact by the lens m...

Page 32: ... products with an in house assessment and repair service offered outside of the warranty period Sales information International enquiries Autocue Unit 3 Puma Trade Park Tel 44 20 8665 2992 145 Morden Road Fax 44 20 8687 4869 Mitcham e mail info autocue co uk Surrey web www autocue com CR4 4DG UK Contacts Richard Satchell Global Prompting Sales Marketing Director Tel 44 20 8687 4858 Fax 44 20 8687 ...

Page 33: ...12 929 2105 Mob 1 516 528 3599 e mail sales qtv com Technical support Our hardware and software support is provided by our own in house teams Telephone support We provide 24 7 support for our QSeries and Rental customers with support for prompting customers available during UK office hours 9am till 6pm GMT and US office hours 9am till 5pm EST Onsite support Our Tech Support team also travel to cus...

Page 34: ...with an answer Web site 1 Go to www autocue com 2 Select Support and then Problem Form from the menu bar 3 Complete the form and submit it Americas Phone 1 Call the main QTV number 1 704 377 1496 2 Select the support option 3 Leave a message including as much detail about the problem as practical Email 1 Send an email to support qtv com Remember to include as much detail as possible A phrase such ...

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