17
Smart Lifter – LP Range
www.autochair.co.uk
6. Troubleshooting
Problem
Solution
No power to the unit
• Make sure the Smart Lifter is switched on. Check the power light is on.
• Turn the Smart Lifter off and back on again and retry.
• Check the fuse. This is next to the car’s battery. A spare fuse is supplied.
• Is the car battery flat? Try to start the car.
The handset doesn’t work
• Make sure that the Smart Lifter is switched on.
• Turn the Smart Lifter off and on again and retry.
• Check the fuse. This is next to the car’s battery. A spare fuse is supplied.
• Is the car battery flat? Try to start the car.
• Inspect the handset for damage or loose connections.
• Inspect the cable for damage or wear.
Smart Lifter turns on but
won’t lift
• Inspect the actuator power supply. It may have become disconnected.
• Inspect the electrical plugs between ‘UP/DOWN actuator and power supply,
reconnect if they have come apart.
Smart Lifter stops during
lifting
• Has the mobility device become caught on the vehicle?
• Smart Lifters are protected by a fuse located near the vehicle battery. If a
load greater than the Smart Lifter’s capacity is lifted, the fuse could blow.
The actuator is clicking
• The 200kg Smart Lifter actuator uses a clutch for overload protection. If
the noise only occurs at the top or bottom of the lift, this is perfectly normal.
If it occurs part way through the lift the unit is overloaded.
• Check the scooter/chair is not caught against anything.
The Smart Lifter lifts very
slowly
• The mobility device weight may be close to the Smart Lifter weight
capacity
• Is the vehicle’s battery charged? Low battery will cause slow operation.
What servicing is available? • We offer yearly servicing to ensure your Smart Lifter is safe and reliable.
What if we have an
accident?
• If you think that your Smart Lifter has been damaged in any way please
call your Accredited Autochair Dealer to arrange an inspection and safety
test.
If you can’t find a solution to your problem, before operating the Smart Lifter please contact your
Accredited Autochair Dealer as soon as possible. Their details will be written on the inside cover and
the back page of this manual. If you do not have their contact details, get in touch with us and we’ll
let you know who your Accredited Dealer is and how to get in touch with them.
