Autel OTOFIX D1 Pro, Manual

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NOTE
When both the communication methods are applied at the same time, the OTOFIX
system will use the USB communication as the default priority.
4.1.3 No Communication Message
A. If the tablet is unable to connect to the VCI, an "Error" message displays. An "Error"
message indicates the tablet is not communicating with the VCI device.
Troubleshoot the error by performing the following steps:
 Ensure the VCI device is powered on.
 When using the wireless connection, ensure the network is configured correctly
and the proper device has been connected.
 If the tablet loses communication abruptly during diagnostics, ensure no objects
are causing signal interruption.
 Ensure the VCI device is properly positioned with the VCI front side up.
 Move the tablet closer to the VCI device. If using the wired connection, ensure
the cable is securely attached to the VCI.
 Ensure the VCI communication mode is lit for the selected communication type,
Bluetooth, or USB.
B. If the VCI device is unable to establish a communication link, a message will display
troubleshooting instructions. Possible causes for the communication error include:
 The VCI device is unable to establish a communication link with the vehicle.
 A vehicle system has been selected for diagnoses that is not supported by the
vehicle.
 There is a loose connection.
 There is a blown vehicle fuse.
 The vehicle or the data case has a wiring fault.
 There is a circuit fault in the data cable or adapter.
 The vehicle identification is incorrectly entered.