58
Web:
www.otofixtech.com
Phone:
(833) 686-1349 (OTO-1FIX) (Monday-Friday 9am-6pm EST)
Address:
175 Central Avenue, Suite 200, Farmingdale, New York, USA
11735
OTOFIX CHINA HQ
Email:
Website
:
Phone
:
0086-755-2267-2493 (Monday-Friday, 9:00AM-6:00PM Beijing
Time)
Address
:
7th, 8th and 10th floor, Building B1, Zhiyuan, Xueyuan Road,
Xili, Nanshan, Shenzhen, 518055, China
For technical assistance in other markets, please contact your local
distributor.
15.4.2 Repair Service
If it becomes necessary to return your device for repair, please download the
repair service form from www.otofixtech.com, and fill in the form. The
following information must be included:
Contact name
Return address
Telephone number
Product name
Complete description of the problem
Proof-of-purchase for warranty repairs
Preferred method of payment for non-warranty repairs
NOTE
For non-warranty repairs, payment can be made with Visa, Master Card, or
with approved credit terms.
Send the device to your local distributor, or to the below address:
7th, 8th and 10th Floor, Building B1, Zhiyuan, Xueyuan Road, Xili, Nanshan,
Shenzhen, 518055, China