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15.2 Troubleshooting Checklist
A.
When the tester does not work properly:
Make sure the tester has been registered online.
Make sure the system software and diagnostic application software are
properly updated.
Make sure the tester is connected to the Internet.
Check all cables, connections, and indicators to ensure the signal is being
received.
B.
When battery life is shorter than usual:
This may happen when you are in an area with low signal strength. Turn off
your device if not in use.
C.
When you cannot turn on the tester:
Make sure the tester is connected to a power source or the battery is
charged.
D.
When you are unable to charge the tester:
Your charger maybe out of order. Contact your local distributor for
assistance.
You may be attempting to use the device in an overly hot/cold temperature.
Charge the device in a cooler or warmer area.
Your device may have not been connected to the charger properly. Check
the connector.
NOTE
If the problems persist, please contact OTOFIX technical support personnel or
your local distributor.
15.3 About Battery Usage
Your tester is powered by a built-in Lithium-ion Polymer battery. This means that,
unlike other forms of battery technology, you can recharge your battery while
some charge
remains without reducing your tester’s autonomy due to the “battery
memory effect” inherent in those technologies.
