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3
Product Troubleshooting
This part describes problems that you may encounter while using the
XP201.
Vehicle Linking Error
A communication error occurs if the XP201 fails to communicate with
the diagnostic tools. Please do the following check-ups:
Verify that the diagnostic tool authorization is approved.
Verify that the server works properly.
Verify that the power LED light of the XP201 illuminates solid
green.
PC Communication Error
A communication error occurs if the XP201 fails to communicate with
PC. Please do the following check-ups:
Verify that the power LED light of the XP201 illuminates solid
green.
Check if there is any firewall software interfering with the
connection port or if a wrong USB port is being used.
Check if the green status light for USB communication is blinking.
If these issues have been addressed, verified, and you are still having
trouble, please contact technical supports for assistance.
