Autel EVOII Dual 640TV3 User Manual Download

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Important



For the detailed after-sales policy, visit the official website of Autel Robotics:

http://www.autelrobotics.cn/page/policy.html

5.5 Customer Service

This section includes information on technical support, maintenance service, and
application for replacement and spare parts.

5.5.1 Technical Support

If you have any problems or questions regarding our product, contact Autel
Robotics' customer support:

North America/Europe
Tel: (844) 692-8835
Email address:

[email protected]

Website:

www.autelrobotics.com

China
Tel: 400-800-1866
Website:

www.autelrobotics.cn

5.5.2 Maintenance Service

you

want

send

your

device

for

maintenance,

please

[email protected]

or call 400-800-1866 to contact Autel Robotics'

customer support.

Note



All content of the product may be deleted during maintenance. We
recommend that you create a backup copy of the data in the product before
delivering the product for warranty service.

Summary of Contents for EVOII Dual 640TV3

Page 1: ...1 EVO II Dual 640T V3 User Manual 2022 09 ...

Page 2: ...ks of Autel Robotics Co Ltd hereinafter referred to as Autel Robotics in China and other countries regions All other products and company names mentioned in this User Manual are registered trademarks of their respective holders Copyright No part of this Manual may be copied or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior writte...

Page 3: ...aded or disseminated via mobile devices When the Autel Explorer App is connected to the aircraft and the backup option is turned on flight logs and flight remote sensing data will be automatically uploaded and saved in the Autel Robotics data server All flight remote sensing data and flight logs can be uploaded automatically only when the flight log backup option is turned on Unless the user expli...

Page 4: ...devices sold or authorized by Autel Robotics for EVO II Pro Enterprise V3 Using unapproved batteries or charging devices may cause fire explosion leakage or other hazards Autel Robotics is not responsible for any repercussions caused by the use of third party batteries or charging devices Do not disassemble scratch squeeze bend puncture cut twist or otherwise intentionally damage the battery Other...

Page 5: ...ivated preventing the battery from charging until it has completely cooled Battery Storage Avoid close contact with water or heat sources when storing the battery The battery should be stored in a dry well ventilated area at room temperature ideally 22 C to 28 C Other precautions are as follows Keep batteries out of the reach of children and pets Do not store the battery near direct sunlight sharp...

Page 6: ... is not damaged Ensure that the front arm and rear arm of the aircraft are fully unfolded Ensure that the motor gimbal and camera work properly after the aircraft is powered on Ensure that all warnings and errors displayed on the Autel Explorer App have been handled Only use accessories provided with this aircraft or ones sold or authorized by Autel Robotics for this product Using unapproved acces...

Page 7: ...am www autelrobotics cn page service Storage and Maintenance After any collision or squeeze every part of the aircraft should be checked carefully Store the aircraft and its accessories in places out of the reach of children and pets Store the aircraft and its accessories in a cool dry place The aircraft should be kept away from water and heat sources The recommended storage temperature for the ai...

Page 8: ...ent Description 12 2 1 2 Flight Status Indicator 14 2 1 3 Aircraft Battery 15 2 1 4 Gimbal and Camera 18 2 1 5 Flight Control System 23 2 1 6 Intelligent Flight Features 25 2 1 7 Omnidirectional Binocular Vision Sensing System 27 2 2 Remote Controller 31 2 2 1 Component Description 31 2 2 2 Use the Remote Controller 33 2 3 Autel Explorer App 37 2 3 1 Mission 37 ...

Page 9: ... 43 3 2 2 Turn On Off the Remote Controller 43 3 2 3 Pairing the Aircraft with the Remote Controller 43 3 3 Prepare the Aircraft 44 3 3 1 Unfold the Aircraft 44 3 3 2 Propeller 44 3 3 3 Compass Calibration 46 Chapter 4 Flight Operations 48 4 1 Pre flight Checklist 48 4 2 Flight Operations 48 4 2 1 Start the Motor and Take Off the Aircraft Mode 2 48 4 2 2 Control with Command Sticks Mode 2 49 4 2 3...

Page 10: ... 1 Firmware Updates 52 5 2 Troubleshooting 53 5 3 Storage and Maintenance 55 5 4 Warranty 55 5 5 Customer Service 56 5 5 1 Technical Support 56 5 5 2 Maintenance Service 56 Chapter 6 Appendix 57 6 1 Unlock No Fly Zones 57 6 2 Specifications 58 ...

Page 11: ...ems included in the packing box If anything is missing contact Autel Robotics customer support or local retailers 2 User Manual Teaches you how to operate the product skillfully 3 Quick Guide Provides basic knowledge about how to operate the product 4 Disclaimer and Safety Operation Guidelines Provides instructions on how to operate the product safely 5 Battery Quick Guide Provides basic knowledge...

Page 12: ... and can reach a top speed of up to 72 km h It also comes standard with a 7 9 inch 2000nit high definition remote controller enabling real time transmission of 1080P video images The body of the aircraft has 12 visual sensors providing omnidirectional obstacle avoidance The Autel Explorer App offers dozens of intelligent photography modes and mission flight modes such as rectangular polygonal wayp...

Page 13: ...13 Left Vision System SD Card Slot Right Vision System USB C Port Aircraft Battery Linking button indicator Air Outlet Upward Vision System ...

Page 14: ...Status Indicator The aircraft has an LED indicator at the end of each arm The front LEDs glow solid red to identify the nose orientation of the aircraft The rear LEDs show the current flight status of the aircraft The following table describes the meaning of each LED state Indicator Color Flash slowly Flash one time every 2s R Red Flash quickly Flash two times every second G Green Flash alternatel...

Page 15: ...alibration magnetic interference Compass Calibration Y Flash quickly Prepare to calibrate the compass The aircraft is being calibrated G Normally on Calibration succeeded R Normally on Calibration failed 2 1 3 Aircraft Battery The rechargeable LiPo battery used by EVO Ⅱ Dual 640T V3 features high energy density and capacity The battery needs to be charged by a designated charger 1 Component Descri...

Page 16: ...the battery is turned off press the power button for 1s and quickly release it to check the battery level The LED indicators will show the current battery level as shown below Battery Power Indicator Status Not in the Charging State The green LED is normally on The green LED flashes Off 2 LED Warning Description LED 1 LED 2 LED 3 LED 4 Warning Description The temperature is too high or low for cha...

Page 17: ...ode Protection If the battery is low it automatically enters sleep mode to prevent damage In this mode there is no response if you press the power button To wake up the sleeping battery you must connect it to a charger Charging Temperature Detection The battery stops charging if the temperature is lower than 5ºC or higher than 45ºC Overcurrent Protection The battery stops charging if the charging ...

Page 18: ...for 6 days and the voltage is lower than 11 6 V the battery enters this mode The battery will return to its normal state after you connect it to a charger 2 1 4 Gimbal and Camera The aircraft has a high precision 3 axis gimbal which keeps the camera steady during the flight and allows you to capture clear and stable images To ensure that the gimbal can work properly the gimbal temperature must kee...

Page 19: ...and preventing the gimbal from rotating accidentally or being damaged during storage Please remove the gimbal protective cover before you turn on the aircraft Otherwise the gimbal motor and circuit may be damaged When you turn on the aircraft the gimbal will automatically rotate to perform self check and calibration Make sure that there is no object near the gimbal that prevents the gimbal movemen...

Page 20: ...aircraft and the pitch axis is at a user defined angle This mode is used for the first person view 2 Uninstall the Gimbal 1 Place the aircraft on the horizontal surface with the gimbal compartment facing upwards 2 Use a T6 screwdriver to loosen the two screws that are fixing the gimbal protective cover and then remove the protective cover Use a cross screwdriver to loosen the screws that are fixin...

Page 21: ...ide the gimbal downwards and forwards along the slot of the gimbal compartment in a straight line Important Ensure that the ring at the front of the gimbal is aligned with the two pins in the gimbal compartment at the nose of the aircraft Ensure that the gimbal is at the same height as the slot of the gimbal compartment 2 Insert the connector cable port into its slot and gently push it to the end ...

Page 22: ...nd of cameras are provided 4k visual cameras and an infrared thermal imaging camera The thermal imaging camera can work in visual light infrared light or in Picture in Picture mode The 4k cameras can record videos at 3840x2160 video resolution and capture 50 million pixels photos The infrared camera has a resolution of up to 640x512 The camera supports multiple photography modes including Single B...

Page 23: ...ransfer Files to Your Computer To transfer photos and videos to your computer connect the aircraft to your computer using a USB C port as shown below 2 1 5 Flight Control System Using the built in intelligent flight control system EVO Ⅱ Dual 640T V3 provides stable and convenient flight control The system supports multiple advanced functions such as return to home failsafe and Starpoint positionin...

Page 24: ...Description GPS mode The aircraft will activate the GPS mode once it detects a sufficient GNSS signal In GPS mode with the assistance of the front and rear vision systems the aircraft can locate and avoid obstacles GPS provides stable and smooth flight control and supports features such as return to home and failsafe ATTI mode The aircraft automatically changes to ATTI mode when the GPS signal is ...

Page 25: ...the Pause button on the remote controller to exit the auto return mode and regain control over the aircraft Important The default altitude for returning to the home point is 30 meters If the auto return feature is activated when you fly your aircraft at a lower altitude the aircraft will ascend to the default altitude of 30 meters and then return to the home point If you activate the auto return f...

Page 26: ... receive a low battery warning the failsafe is activated and the aircraft will automatically return to the home point If you regain control over your aircraft when the battery level reaches 15 you will receive a critically low battery warning and the aircraft will automatically land in the current place For any emergency press the Pause button to stop landing and manually fly the aircraft to the n...

Page 27: ...rcraft takes off is not changed Landing protection and accurate landing features can be enabled using the App 2 1 7 Omnidirectional Binocular Vision Sensing System The binocular vision sensing systems on the front rear left right top and bottom of EVO Ⅱ Dual 640T V3 use image data to calculate the distance between the aircraft and potential obstacles Once an obstacle is detected the system will st...

Page 28: ... m Left Right Rear part on the left and right sides of the aircraft 0 5 to 10 m Top Top of the aircraft 0 5 to 10 m Bottom Bottom of the aircraft 0 5 to 10 m The figure below shows the covering angle of each binocular vision sensing system ...

Page 29: ...icator flashes green slowly or red twice When the GPS signal is weak or the vision positioning is not available for example small visible texture on the object s surface or the aircraft is flying at an altitude above 12 meters you should be extremely careful The binocular vision sensing systems and Starpoint locating systems are affected by the brightness and texture of the objects below the aircr...

Page 30: ...nds to three gesture commands straighten your arms upwards to set yourself as the target hold your arms flat to take a photo and raise one arm to start or stop recording Accurate Landing The accurate landing feature uses the binocular vision system on the bottom of the aircraft to record the takeoff location When the aircraft is returning to the home point or landing vision algorithms are used to ...

Page 31: ...upward or downward movement of the aircraft 2 Gimbal dial Adjusts the gimbal s pitch or tilt angle 3 Video recording button Start stop video recording 4 Custom key C1 Uses the Autel Explorer App for feature settings 5 Air outlet Used for heat dissipation for the remote controller 6 HDMI port Outputs image transmission signals 7 Type C port Used for charging the remote controller 8 USB port Expanda...

Page 32: ...aft 16 Display Displays the image transmission screen and supports tapping operations 17 Pause button Instructs the aircraft to stop flying and hover in the current place or resume flying 18 Auto takeoff return button Instructs the aircraft to take off or return to the takeoff point 19 Microphone Receives audio recordings ...

Page 33: ...e Remote Controller 1 Check the battery level Press the power button to view the battery level of the remote controller 1 LED indicator is normally on battery level 25 2 LED indicators are normally on battery level 50 3 LED indicators are normally on battery level 75 4 LED indicators are normally on battery level 100 2 Turn on off Press the power button for 2s to turn the remote controller on off ...

Page 34: ... The strength of the signal received by the antennas varies depending on their positions The strongest signal can be achieved when the antennas and the back of the remote controller form an angle of 180 or 260 degrees and the flat side of the antennas is facing the aircraft When you operate the aircraft make sure that the aircraft is in the place for the best communications ...

Page 35: ...e linking state 2 Turn on the remote controller and launch the Autel Explorer App Go to the mission flight page and click the wheel icon on the upper right corner to go to the settings menu Click Remote Controller Data Transmission and Image Transmission Linking Start Linking and wait for several seconds until the linking is successful 6 Calibrate the remote controller If the stick works improperl...

Page 36: ...tel Explorer App based on your preferences By default Mode 2 is used by the remote controller In this mode you can move the left command stick to control the elevation and heading of the aircraft and move the right command stick to control the forward and backward pitch of the aircraft and left or right orientation ...

Page 37: ...ive to the home point The aircraft will gradually fly to the preset altitude on its way to the waypoint Click Waypoint select Flight Altitude and slide left or right to change the value Flight speed the flight speed of the aircraft when it is flying to the waypoint The aircraft will adjust the flight speed to the preset value on its way to the waypoint Click Waypoint select Flight Speed and slide ...

Page 38: ...he flight route 1 On the main app page click Mission and select a rectangular mission a polygon mission or an oblique mission to go to the planning page 2 Create a project to manually move zoom out or zoom in the mission region After you select a region click the menu on the bottom to modify the parameters Rectangular mission generate a rectangular region The aircraft will fly in a bow shaped rout...

Page 39: ...e Only show the number Non adjustable Note Front overlap the amount of overlap from one image to the next along the flight direction Side overlap the amount of overlap between each leg of a flight When the aircraft is capturing at a low altitude or in regions with even surfaces such as water desert field vegetation etc increasing the overlap is conducive to image stitching and processing in the la...

Page 40: ...ery The aircraft will end the mission and automatically land in its current place GPS signal too weak The aircraft will enter the ATTI mode and switch to manual control 3 Mission history You can name and save a flight mission Missions are displayed in the order of the creation time The most recently saved missions are at the top of the list while the ones that were saved earlier ago are at the bot...

Page 41: ...e battery 2 Insert the battery into the battery compartment as shown in the figure on the right You will hear a clicking sound when the battery is installed correctly 3 1 2 Remove the Aircraft Battery 1 Turn the aircraft battery switch to off before you remove the battery 2 Press and hold the clips on both sides of the battery and slowly pull the battery out 3 1 3 Charge the Battery 1 Aircraft bat...

Page 42: ...ging The green LED is normally on The green LED flashes 2 Remote Controller Insert the Type C cable into the Type C port of the remote controller Note Fully charge the batteries of the aircraft and remote controller before the flight It takes about 90 minutes to fully charge the aircraft and about 120 minutes to fully charge the remote controller Disconnect the charger from the battery of the airc...

Page 43: ...the Remote Controller Turn on off Press and hold the power button for 2 seconds until you hear a short beep Important Always turn on the remote controller before you turn on the aircraft Always turn off the aircraft before you turn off the remote controller 3 2 3 Pairing the Aircraft with the Remote Controller By default the remote controller is linked to the aircraft before delivery When you need...

Page 44: ...ure After you turn off the aircraft you need to put the protective cover back on the gimbal to prevent damage 2 Extend the arms and propeller Always unfold the aircraft arm before you turn on the aircraft Unfold the front arm first and then the rear arm Important Turn off the aircraft before you fold the arms 3 3 2 Propeller EVO II Dual 640T V3 uses a propeller that is easy to remove ...

Page 45: ...ecure the propeller Propeller With a white icon Without a white icon Installation position Mount the propeller onto the mounting plate with a white mark Mount the propeller onto the mounting plate with no white mark Legend description Locking direction Rotate the propeller in the direction as shown in the figure to secure it Unlocking direction Rotate the propeller in the direction as shown in the...

Page 46: ...on location Warning The compass is very easy to be affected by electromagnetic interference Electromagnetic interference may lead to compass errors and degradation in flight quality If the compass still cannot work properly after the calibration fly the aircraft to other places and calibrate the compass again Pay attention to the following precautions when calibrating your compass Select an open o...

Page 47: ...ate it until the LED indicator on the back displays a solid green light 3 Hold the aircraft vertically with the nose pointing downwards and then rotate it until the LED indicator on the back glows solid green 4 Hold the aircraft with the nose pointing forwards and the side plane downwards and then rotate it until the LED indicator on the back glows solid green Note If the calibration fails the LED...

Page 48: ... Check whether the camera lens of the aircraft and sensors are clean 4 2 Flight Operations The aircraft provides three command stick modes mode 1 mode 2 and mode 3 In each mode you can control the aircraft differently By default mode 2 is used You can switch the modes using the Autel Explorer App We recommend that beginners use mode 2 1 Basic procedure 1 Place the aircraft in an open area Stand at...

Page 49: ... the aircraft is unable to take off 4 2 2 Control with Command Sticks Mode 2 Tip When you control the aircraft for the first time move the stick gently until you are familiar with the operations 1 Left Command Stick Push the stick upwards and downwards to ascend or descend the aircraft Push the stick to the left or right side to control the aircraft orientation ...

Page 50: ...to the left or right Left command stick Left view Left view Top view Top view Descend Ascend Push to the left Push to the right Nose turning right Nose turning left Push upwards Push downwards Right command stick Left view Left view Rear view Rear view Backwards Forwards Push to the left Push to the right Turn to right Move to the left Push upwards Push downwards ...

Page 51: ...ommand stick to land the aircraft 4 After the aircraft lands on the ground push the left command stick until the motor is turned off Note When the low battery warning 25 is displayed the LED indicator on the back of the aircraft flashes red In this case you must immediately let the aircraft land in a safe place 2 Automatic landing When one of the following errors occurs failsafe will be triggered ...

Page 52: ...and upgrade the firmware Method 1 1 Download the firmware upgrade package from the official website of Autel Robotics www autelrobotics cn download 9 2 Insert the SD card into the computer and extract the downloaded files into the root directory of the SD card Remove the SD card from the computer 3 Turn on the aircraft and remote controller 4 Insert the SD card into the aircraft to automatically s...

Page 53: ...annot start check the following Check whether the remote controller is paired with the aircraft Check whether the remote controller is correctly calibrated Check whether the aircraft is fully charged Check whether the compass is correctly calibrated Check whether the GPS is available when you enable the beginner mode Question 3 If the aircraft cannot take off after you start the motor check the fo...

Page 54: ...cts in six directions including front rear left right up and down A blind zone of 30 degrees exists in the four diagonal directions of the aircraft Pay attention to the surrounding environment and safety prompt messages of the app Obstacles can be detected by checking the texture of their surfaces The detection function cannot work properly for objects with no texture repeated texture or a surface...

Page 55: ...ect sunlight when it is not used Wipe your hands before you operate your drone Clean the camera lens with a soft cloth dipped in alcohol or mild window cleanser Do not use any strong detergents or chemicals Keep the battery charger away from any conducting materials Avoid the aircraft and its accessories from falling on a hard surface Carefully check every component whenever a collision occurs Con...

Page 56: ...Robotics customer support North America Europe Tel 844 692 8835 Email address support autelrobotics com support eu autelrobotics com Website www autelrobotics com China Tel 400 800 1866 Website www autelrobotics cn 5 5 2 Maintenance Service If you want to send your device for maintenance please email after sale autelrobotics com or call 400 800 1866 to contact Autel Robotics customer support Note ...

Page 57: ...during the flight This ensures that the aircraft complies with the lawful requirements of flight zones Note You must ensure that you abide by all relevant flight rules and regulations If you want to unlock a No Fly Zone visit the official website of Autel Robotics and follow the instructions on the page to apply www autelrobotics cn page noflight ...

Page 58: ...over level 6 flying Operating temperature 10 40ºC Operating frequency 902 928 MHz FCC 2 400 2 4835 GHz 5 725 5 850 GHz Countries except for Japan 5 650 5 755 GHz Japan Transmission power 900M FCC ISED 31 dBm 2 4G FCC ISED 32 dBm SRRC CE MIC RCM 20 dBm 5 8G Countries except for Japan 5 7G Japan FCC ISED SRRC MIC 33 dBm CE RCM 14 dBm Hovering accuracy mild wind or no wind Vertical 0 1m when the visi...

Page 59: ...ing speed 12 m s FOV horizontal 60 vertical 80 Backward Accurate measurement range 0 5 16 m Effective sensing speed 12 m s FOV horizontal 60 vertical 80 Upward Accurate measurement range 0 5 10 m Effective sensing speed 5 m s FOV horizontal 65 vertical 50 Downward Accurate measurement range 0 5 10 m Effective sensing speed 5 m s FOV horizontal 100 vertical 80 Left and right Accurate measurement ra...

Page 60: ...ction 20 such as walls trees and persons Thermal imaging camera Infrared thermal imaging sensor Uncooled infrared focal plane detector made out of vanadium oxide Sensor resolution 640x512 Wavelength 8 14 μm Focal length 13 mm FOV H33 V26 Pixel size 12 μm Digital zoom 1 16 times Accurate distance for temperature measuring 2 20 meters Photo taking mode Single burst periodic Photo resolution Infrared...

Page 61: ...9 Video format MP4 MOV MPEG 4 AVC H 264 HEVC H 265 Video resolution 3840x2160P60 P50 P48 P30 default P25 P24 2720x1528P60 P50 P48 P30 P25 P24 1920x1080P60 P50 P48 P30 P25 P24 Max bit rate 120 Mbps Supported file systems FAT32 exFAT Autel Smart Controller V3 Maximum transmission distance unobstructed free of any interference 15 km FCC 8 km CE Operating frequency 902 928 MHz FCC 2 400 2 4835 GHz 5 7...

Page 62: ...7 mm extended antennas Weight 1150 g without the protective cover 1250 g with the protective cover Satellite positioning module GPS GLONASS Galileo BeiDou Battery Battery capacity 7100 mAh Voltage 11 55 Battery type LiPo 3S Battery energy 82 Wh Net weight 365 g Environment temperature for charging 5 45ºC Temperature humidity for storage 10 30ºC 65 20 RH Ideal temperature for storage 22 28ºC Maximu...

Page 63: ...63 Charger Input 100 240V 50 60 Hz 1 5A Output 13 2V 5A 5V 3A 9V 2A 12V 1 5A Voltage 13 2V Rated power 66W Note The frequency band used varies in different countries and regions ...

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