Autel Robotics EVO 2 PRO User Manual Download Page 49 | Manualshive

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5.4 Warranty

For users who purchase the products from authorized retailers, Autel Robotics
guarantees that in normal use, the Autel Robotics product you buy is free from
defects in material or workmanship. The warranty period for this product starts on
the day you receive the product. If you cannot provide valid proof of purchase, such
as a purchase invoice, the warranty start date will be defined as 90 days after the
delivery date printed on the device or by Autel Robotics.

Important



For the detailed after-sales policy, visit the official website of Autel Robotics:

http://www.autelrobotics.cn/page/policy.html

5.5 Customer Service

This section includes information on technical support, maintenance service, and
application for replacement and spare parts.

5.5.1 Technical Support

If you have any problems or questions regarding our product, contact Autel
Robotics' customer support:

China
Tel: 400-800-1866
Website:

www.autelrobotics.cn

North America/Europe
Tel: (844) 692-8835
Email address:

[email protected]

/

[email protected]

Website:

www.autelrobotics.com

5.5.2 Maintenance Service

If

you

want

to

send

your

device

for

maintenance,

please

email

[email protected]

or call 400-800-1866 to contact Autel Robotics'

customer support.

Note



All content of the product may be deleted during maintenance. We
recommend that you create a backup copy of the data in the product before
delivering the product for warranty service.

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Summary of Contents for EVO 2 PRO

Page 1: ...1 EVO II Pro V3 User Manual 2022 09 ...

Page 2: ...of Autel Robotics Co Ltd hereinafter referred to as Autel Robotics in China and other countries regions All other products and company names mentioned in this User Manual are registered trademarks of their respective holders Copyright No part of this Manual may be copied or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written p...

Page 3: ...ces When the Autel Explorer App is connected to the aircraft and the backup option is turned on flight logs and flight remote sensing data will be automatically uploaded and saved in the Autel Robotics data server All flight remote sensing data and flight logs can be uploaded automatically only when the flight log backup option is turned on Unless the user explicitly grants permission through the ...

Page 4: ... party batteries or charging devices Do not disassemble scratch squeeze bend puncture cut twist or intentionally damage the battery Otherwise it may cause fire explosion leakage or other hazards Once the battery begins to bulge smoke leak or show any other signs of damage stop using it immediately and immerse it in a container filled with salt water Use the battery at a suitable temperature 10ºC t...

Page 5: ...rvice life of the battery will be shortened Battery Disposal Please fully discharge the battery before disposal Dispose of the battery in a designated battery recycling bin Flying the Aircraft Safely Flight Environment Please abide by all local regulations regarding drone flight Only fly in designated UAV flight areas Use the Autel Explorer App to set the distance and height restrictions that meet...

Page 6: ...ft may not be able to return to the home point due to insufficient battery power When the Autel Explorer App displays an alarm follow the instructions immediately Do not attempt to operate the aircraft if you are inebriated or experiencing high blood pressure dizziness fatigue or any other physical conditions that may affect your ability to operate the aircraft safely Warning If any part of the ai...

Page 7: ...ent Description 28 2 2 2 Use the Remote Controller 30 2 3 Autel Explorer App 33 2 3 1 Mission 33 Chapter 3 Flight Preparations 36 3 1 Prepare the Battery 36 3 1 1 Install the Aircraft Battery 36 3 1 2 Remove the Aircraft Battery 36 3 1 3 Charge the remote controller 36 3 2 Prepare the Remote Controller 38 3 2 1 Unfold the Remote Controller 38 3 2 2 Turn On Off the Remote Controller 38 3 2 3 Pair t...

Page 8: ... 44 Chapter 5 Maintenance and Service 46 5 1 Firmware Updates 46 5 2 Troubleshooting 47 5 3 Storage and Maintenance 48 5 4 Warranty 49 5 5 Customer Service 49 5 5 1 Technical Support 49 5 5 2 Maintenance Service 49 Chapter 6 Appendix 50 6 1 Unlock No Fly Zones 50 6 2 Specifications 51 ...

Page 9: ... in the packing box If anything is missing contact Autel Robotics customer support or local retailers 2 User Manual Teaches you how to operate the product skillfully 3 Quick Guide Provides basic knowledge about how to operate the product 4 Disclaimer and Safety Operation Guidelines Provides instructions on how to operate the product safely 5 Battery Quick Guide Provides basic knowledge about intel...

Page 10: ... 72 km h a maximum flight time of 40 minutes and a maximum flight distance of 15 km in FCC mode The body of the aircraft has 12 visual sensors providing omnidirectional obstacle avoidance The Autel Explorer App offers dozens of intelligent photography modes and mission flight modes such as rectangular polygonal waypoint and oblique You can plan waypoints and flight routes as required 2 1 Aircraft ...

Page 11: ...11 Left Vision System SD Card Slot Right Vision System USB C Port Aircraft Battery Linking Button Indicator Air Outlet Upward Vision System ...

Page 12: ...ront LEDs glow solid red to identify the nose orientation of the aircraft The rear LEDs show the current flight status of the aircraft The following table describes the meaning of each LED state Indicator Color Flash slowly Flash one time every 2s R Red Flash quickly Flash two times every second G Green Flash alternately Flash between different colors in an alternating fashion Y Yellow Status Defi...

Page 13: ... battery used by EVO II Pro V3 aircraft features high energy density and capacity The battery needs to be charged by a designated charger 1 Component Description Battery Removal Button Power Indicator Power Button Turn on the battery Make sure that the aircraft is turned off before you install the battery After you install the battery press the power button for 3s The battery indicator will show t...

Page 14: ... a short circuit occurs during battery discharge LED flashes Off 3 Additional Functions The following additional functions can be used to protect and extend the battery life Storage Self Discharge If the battery is stored in a high temperature environment or has not been used for 6 days but the battery power is still high the self discharge protection mechanism will be activated The battery will a...

Page 15: ...or overdischarge Overdischarge Protection When the battery is not used after the self discharging is completed the battery will be automatically disconnected for power output This function is not disabled during flight Short Circuit Protection The power is cut off once a short circuit is detected Battery Saver Mode The battery will be turned off if no operation is performed within 30 minutes Commu...

Page 16: ...era Yaw Motor Filter Important A gimbal protective cover is used for stabilizing the gimbal and preventing the gimbal from rotating accidentally or being damaged during storage Please remove the gimbal protective cover before you turn on the aircraft Otherwise the gimbal motor and circuit may be damaged When you turn on the aircraft the gimbal will automatically rotate to perform self check and ca...

Page 17: ...mpartment facing upwards 2 Use a T6 screwdriver to loosen the two screws that are fixing the gimbal protective cover and then remove the protective cover Use a cross screwdriver to loosen the screws that are fixing the FPC connector and pull the connector cable port from the slot 3 Gently pinch the tail of the vibration absorber with your thumb and index finger Slide the gimbal backward and upward...

Page 18: ...t line Important Ensure that the ring at the front of the gimbal is aligned with the two pins in the gimbal compartment at the nose of the aircraft Ensure that the gimbal is at the same height as the slot of the gimbal compartment 2 Insert the connector cable port into its slot and gently push it to the end Place the cover on the top of the gimbal compartment and re tighten the cover with a cross ...

Page 19: ...iodic and HDR Images are saved in DNG or JPG format while videos are recorded in MOV or MP4 format Images and videos can be stored on the SD card or the storage device of the aircraft Equipped with a 1 inch sensor the camera can capture photos with a resolution of up to 20 million pixels and record 5472x3076 P30 videos at a bit rate of 120 Mbps or higher The aperture range is from f 2 8 to f 11 6 ...

Page 20: ... on your aircraft turn off the aircraft before you remove the micro SD card 7 Transfer Files to Your Computer To transfer photos and videos to your computer connect the aircraft to your computer using a USB C port as shown below ...

Page 21: ...termines the altitude of the aircraft Ultrasonic sensor Measure the distance between the aircraft and the ground Binocular vision sensing system Support omnidirectional binocular vision front rear left right up and down 1 Flight Mode The aircraft can automatically switch between three flight modes based on the availability of GPS signals and flight conditions Flight Mode Flight Mode Description GP...

Page 22: ...s highly dependent on the environment and altitude The surrounding environment must have sufficient light and the ground texture must be clear In addition the aircraft must fly at an altitude that can be sensed by the vision systems Otherwise the aircraft enters the ATTI mode ...

Page 23: ... over the aircraft Important The default altitude for returning to the home point is 30 meters If the auto return feature is activated when you fly your aircraft at a lower altitude the aircraft will ascend to the default altitude of 30 meters and then return to the home point If you activate the auto return feature when the aircraft is within a 10 meters radius of the home point the aircraft will...

Page 24: ...raft to the nearest safe landing point Note When the battery level of the aircraft reaches 25 low battery warning if the horizontal distance between the aircraft and the home point is less than 50 meters 150 ft the aircraft will not execute the auto return procedure If no GPS signal is available when a low battery warning is displayed the aircraft will not execute the auto return process The aircr...

Page 25: ...orwards The binocular vision systems on the front rear and bottom are also equipped with a Starpoint positioning system This system uses the ultrasonic sensor to calculate the aircraft s altitude and is combined with the binocular vision camera to obtain the location information through image analysis Binocular vision sensing system System Position on the Aircraft Obstacle Sensing Range Front Fron...

Page 26: ...faces such as mirrors When flying along with a vehicle select an outside field or a closed road for driving Never use the aircraft on the highway 1 Prerequisites Ensure that the aircraft is in GPS or vision positioning mode The aircraft should take off when the flight LED indicator flashes green slowly or red twice When the GPS signal is weak or the vision positioning is not available for example ...

Page 27: ...ght path This feature uses three modes to track objects Viewpoint With the Viewpoint feature you can tap on the mobile device screen to let the aircraft fly in the designated direction Gesture Commands Using deep learning algorithms the primary camera identifies and responds to three gesture commands straighten your arms upwards to set yourself as the target hold your arms flat to take a photo and...

Page 28: ...0 mAh LiPo battery can last for a maximum of 4 hours 2 2 1 Component Description 1 Left command stick Controls the orientation and upward or downward movement of the aircraft 2 Gimbal dial Adjusts the gimbal s pitch or tilt angle 3 Custom button Uses the Autel Explorer App for feature settings 4 Hook Used for fixing the strap on the remote controller 5 Air outlet Used for heat dissipation for the ...

Page 29: ...r on or off 14 Antenna Communicates with the aircraft 15 Microphone Receives audio recordings 16 Display Displays the image transmission screen and supports tapping operations 17 Auto takeoff return button Instructs the aircraft to take off or return to the takeoff point 18 Pause button Instructs the aircraft to stop flying and hover in the current place or resume flying 19 Power indicator Indicat...

Page 30: ...attery level of the remote controller 1 LED indicator is normally on battery level 25 2 LED indicators are normally on battery level 50 3 LED indicators are normally on battery level 75 4 LED indicators are normally on battery level 100 2 Turn on off Press the power button for 2s to turn the remote controller on off 3 Charge the remote controller Connect one end of the charging cable to the USB po...

Page 31: ...ference with the signals of the remote controller In practice when the image transmission signals are weak the Autel Explorer App will display prompt messages Adjust the antennas according to the prompted instructions and ensure that the aircraft is in the place for the best communications 5 Linking When you buy a package that includes both an aircraft and a remote controller the remote controller...

Page 32: ...troller Remote Controller Calibration Two 米 shaped and two horizontal bars will appear on the screen representing the left and right command sticks and dials respectively 2 Stick calibration Push and hold the stick one by one in eight directions until you hear a beep each time 3 Dial calibration Turn the dial clockwise until you hear a beep and then turn it counterclockwise until you hear another ...

Page 33: ...value on its way to the waypoint Click Waypoint select Flight Speed and slide left or right to change the value Action Click Waypoint select Action and set the waypoint actions and camera actions Waypoint actions include Fly Over and Hover A If you select Fly Over the camera actions available include Photo taking Time lapse Distance lapse Start recording Stop recording and No action B If you selec...

Page 34: ...r collecting orthophoto data The aircraft will fly in a number sign shaped route if the double grid is enabled This is suitable for 3D modeling Polygon mission generate a polygon shaped region The aircraft will fly in a bow shaped route if the double grid is disabled This is suitable for collecting orthophoto data The aircraft will fly in a route whose shape is like a pound key if the double grid ...

Page 35: ...e Important If one of the following errors occurs the mission automatically ends and the aircraft will perform the corresponding operations Low battery A message is displayed on the app interface informing you that the aircraft will automatically return to the home point Critical low battery The aircraft will end the mission and automatically land in its current place GPS signal too weak The aircr...

Page 36: ... clicking sound when the battery is installed correctly 3 1 2 Remove the Aircraft Battery 1 Turn the aircraft battery switch to off before you remove the battery 2 Press and hold the clips on both sides of the battery and slowly pull the battery out 3 1 3 Charge the remote controller 1 Battery of the aircraft Insert one end of the charging cable into the charging slot of the battery and connect th...

Page 37: ...Type C port of the remote controller Note Fully charge the batteries of the aircraft and remote controller before the flight It takes about 90 minutes to fully charge the aircraft and about 120 minutes to fully charge the remote controller Disconnect the charger from the battery of the aircraft or remote controller after the charging is complete ...

Page 38: ... the Remote Controller Turn on off Press and hold the power button for 2 seconds until you hear a short beep Important Always turn on the remote controller before you turn on the aircraft Always turn off the aircraft before you turn off the remote controller 3 2 3 Pair the Aircraft with the Remote Controller By default the remote controller is linked to the aircraft before delivery When you need t...

Page 39: ...ck on the gimbal to prevent damage 2 Extend the Arms and Propeller Always unfold the aircraft arm before you turn on the aircraft Unfold the front arm first and then the rear arm Important Turn off the aircraft before you fold the arms 3 3 2 Propeller EVO II Pro V3 aircraft use a propeller that is easy to remove Warning Turn off the aircraft before you install or remove the propeller Important Wea...

Page 40: ...shown in the figure to remove it 2 Remove the Propeller 1 Turn off the aircraft 2 Press the propeller firmly and rotate it in the unlocking direction to remove the propeller Important Before the flight check every propeller is firmly secured Do not use a damaged propeller Do not touch a rotating propeller or motor Always remove the propeller before you test the motor 3 3 3 Compass Calibration Gene...

Page 41: ...Keep it away from all electronic devices such as mobile devices that may interfere with calibration 3 Calibration Procedure 1 Turn on the aircraft and remote controller launch the Autel Explorer App go to the camera page and click the Settings button When the calibration starts the LED indicator on the back of the aircraft flashes yellow 2 Hold the aircraft horizontally and rotate it until the LED...

Page 42: ...heck whether the camera lens of the aircraft and sensors are clean 4 2 Flight Operation The aircraft provides three command stick modes mode 1 mode 2 and mode 3 In each mode you can control the aircraft differently By default mode 2 is used You can switch the modes using the Autel Explorer App We recommend that beginners use mode 2 1 Basic Procedure 1 Place the aircraft in an open area Stand at le...

Page 43: ...craft for the first time move the stick gently until you are familiar with the operations 1 Left command stick Push the stick upwards and downwards to ascend or descend the aircraft Push the stick to the left or right side to control the aircraft orientation Left view Left view Top view Top view Ascend Push upwards Push downwards Descend Push to the left Push to the right Nose turning right Nose t...

Page 44: ... Manual landing 1 Find an appropriate landing position flat and open area 2 When the aircraft arrives above the target position release the command stick to hover the aircraft 3 Slowly push down the left command stick to land the aircraft 4 After the aircraft lands on the ground push the left command stick until the motor is turned off Left view Left view Rear view Rear view Forwards Push upwards ...

Page 45: ...case you must immediately let the aircraft land in a safe place 2 Automatic landing When one of the following errors occurs failsafe will be triggered and the aircraft will automatically land from the current position A low battery warning is displayed in a non GPS environment A critical low battery warning is displayed ...

Page 46: ... Insert the SD card into the computer and extract the downloaded files into the root directory of the SD card Remove the SD card from the computer 3 Turn on the aircraft and remote controller 4 Insert the SD card into the aircraft to automatically start the upgrade process You can check the upgrade process through the app 5 Restart the aircraft and remote controller before you use the product agai...

Page 47: ...nse from the remote controller when pairing it with the aircraft Check whether there is a metal object mobile device or another remote controller near Question 6 The video link fault occurs or is interrupted often Check whether there is any magnetic or signal interference source near the aircraft and remote controller Question 7 The camera automatically turns off during recording Do not pull out t...

Page 48: ...ra is dirty Use a cleaning cloth to wipe the lens Use the glasses cleaning cloth in the packing box Question 14 A visual error occurs during the flight Use the calibration tool on your PC to calibrate binocular parameters You can download the calibration tool for your PC from the official website 5 3 Storage and Maintenance To ensure the optimal performance of EVO Ⅱ Pro V3 aircraft read and observ...

Page 49: ...stomer Service This section includes information on technical support maintenance service and application for replacement and spare parts 5 5 1 Technical Support If you have any problems or questions regarding our product contact Autel Robotics customer support China Tel 400 800 1866 Website www autelrobotics cn North America Europe Tel 844 692 8835 Email address support autelrobotics com support ...

Page 50: ...ing the flight This ensures that the aircraft complies with the lawful requirements of flight zones Note You must ensure that you abide by all relevant flight rules and regulations If you want to unlock a No Fly Zone visit the official website of Autel Robotics and follow the instructions on the page to apply www autelrobotics cn page noflight ...

Page 51: ...ver level 6 flying Operating temperature 10 40ºC Operating frequency 902 928 MHz FCC 2 400 2 4835 GHz 5 725 5 850 GHz Countries except for Japan 5 650 5 755 GHz Japan Transmission power 900M FCC ISED 31 dBm 2 4G FCC ISED 32 dBm SRRC CE MIC RCM 20 dBm 5 8G Countries except for Japan 5 7G Japan FCC ISED SRRC MIC 33 dBm CE RCM 14 dBm Hovering accuracy mild wind or no wind Vertical 0 1 m when the visi...

Page 52: ...ing speed 12 m s FOV horizontal 60 vertical 80 Backward Accurate measurement range 0 5 16 m Effective sensing speed 12 m s FOV horizontal 60 vertical 80 Upward Accurate measurement range 0 5 10 m Effective sensing speed 5 m s FOV horizontal 65 vertical 50 Downward Accurate measurement range 0 5 10 m Effective sensing speed 5 m s FOV horizontal 100 vertical 80 Left and right Accurate measurement ra...

Page 53: ... diffuse reflection 20 such as walls trees and persons EVO II Pro V3 Visual Camera Image Sensor 1 inch CMOS Effective pixels 20M Lens FOV 82 Equivalent focal length 29 mm Aperture f 2 8 f 11 Focus range 0 5 m ISO range Video ISO100 ISO44000 Photo ISO100 ISO6400 Digital zoom 1 16x max 3x lossless zoom Photo format JPG default DNG JPG DNG Photo taking mode Single default burst AEB periodic HDR Photo...

Page 54: ...8G 5 7G Storage space Built in 128GB expandable micro SD card Video output port HDMI Battery Capacity 1900 mAh Voltage 7 7 V Type Li ion Energy 67 Wh Charging time 90 minutes Battery endurance 2 hours maximum brightness 4 hours 50 brightness Operating temperature 10ºC 40ºC Dimensions 226 3 137 7 31 5 mm folded antennas 226 3 215 4 31 5 mm extended antennas Weight 617 g Satellite positioning module...

Page 55: ...e 10 30ºC 65 20 RH Ideal temperature for storage 22 28ºC Maximum charging power 93 W Charging time 90 minutes Charger Input 100 240 V 50 60 Hz 1 5 A Output 13 2 V 5 A 5 V 3 A 9 V 2 A 12 V 1 5 A Voltage 13 2 V Rated power 66 W Note The frequency band used varies in different countries and regions ...

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