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AS5046 12-BIT PROGRAMMABLE MAGNETIC ROTARY ENCODER
Demoboard Operation Manual
Revision 1.1, 3-Jun-08 www.austriamicrosystems.com
Page 19 of 21
7
Troubleshooting
7.1
Required Files
If you experience problems with the software, check that the required files are present:
Installation directory (default C:\program files\austriamicrosystems AG\AS5046_DemoBoardSW_x.x):
•
AS5046.exe
•
AS50xx.chm
•
ezmon.sys
•
ezusb.sys
•
ezusbw2k.inf
In the [windows][system32][drivers] directory:
•
ezmon.sys
•
ezusb.sys
In the [windows][system32][drivers]/inf directory:
•
ezusbw2k.inf
7.2
Suggested Sequence of Connecting and Disconnecting
When operating the demo board and software it is advisable to proceed as:
7.2.1
Running the demo software
Before starting the demo software the demo board needs to be connected to the USB port of the PC.
1.
Connect to the USB port.
2.
Start the software.
7.2.2
Closing the demo software
After finishing the work with the demo board the software needs to be closed before disconnecting the demo board.
1.
Close the software.
2.
Disconnect from the USB port.
7.3
No USB Connection when Starting the Program
If the application can not connect to the demo board it is indicated in the lower left corner as shown in Figure 16.
Figure 16:
No USB connection
•
In this case please check the USB connection by unplugging and re-connecting the demo board.
(Note that the software does not respond immediately after you unplugged and re-connected it. It may take a few
seconds before the USB connection is established.)
•
Verify all the required files are installed properly (see above)
•
Verify the correct installation of the USB controller by calling the device manager ([start] [settings] [control panel]
[system] [hardware] [device manager]) shown in Figure 17.