Troubleshooting
1 NO Image on Screen
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a Check if the power button has been switched on
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b Verify the brightness and contrast of the monitor is within the normal setting
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c Check if the power indicator is flashing If so this indicates that the monitor is not receiving the input
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signal
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d If the signal indicator is notebook or laptop make sure that the signal has been switched to screen
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mode
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2 Non focus Image
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a Check if the image signal cable is inserted properly upright position
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3 Flash Screen
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a The power is insufficient to connect the monitor or too weak
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b To avoid magnetic field around the monitor do not place these devices close to it Such as speakers
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fluorescence lightings AC transformer table fan and etc
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c By pressing the AUTO key the Auto Adjust Image function will automatically apply optimizes settings
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to the display
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4 Wrong or Unusual Colour
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a if red green blue or any of the colour disappears check to see if the signal cord is connected properly
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If the plug is loosely connected it might cause bad connection
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b Try connecting to another PC for comparison
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5 The Whole Screen Appear and
H rolling Scan
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+ -
a Make sure that the input signal frequency is within 60 75Hz
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b Do not spray any liquid on the screen or the plastic panel directly
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6 How to Clean the Monitor
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a Make sure that the monitor power has been switched off
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7 When Cleaning the Screen
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a Use clean soft no fur materials to clean the screen
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b If it is still dirty do add a little of non ammonia liquid and non alcohol glass cleanser to clean the
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screen
8 When Cleaning the Plastic Panel
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a Use soft dry cloth
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b To add a little of non ammonia liquid and non alcohol of non abrasion cleanser to clean surface if it
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is still unclean
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