GB 13
GB 12
supply the parts to rectify the problem
at no material cost to claimant or at
reduced material cost if a warranty on
depreciation basis applies.
Depending on the country, the war-
ranty may not automatically include
cost incurred for shipping defective
products to Royal Auping or its autho-
rised distributor for scrutiny and/or
re p a i r, nor for shipping cost of re p l a c e-
ment or repaired product(s) back to
claimant. Within the warranty period
repair itself, however, will be free of
charge.
Any warranty claim must be accom-
panied by the original purchase invoice.
The warranty is being granted to the
original (first) purchaser only. Notifi-
cation of a warranty claim must be
made to the Auping dealer from whom
the product was originally purchased,
even if this is not in claimant’s present
country of residence.
Unless this booklet contains ‘do-it-
yourself’ assembly instructions for the
product or part thereof and these have
been followed up meticulously, the
warranty will become invalidated if the
product was at any time disassembled
or reassembled by persons not autho-
rised and confirmed by Royal Auping
to be qualified.
The Auping warranty covers any
c o u n t ry where Royal Auping has
re p resentation. Depending on such
country, warranty conditions may vary;
Please consult your local Auping
distributor for details. Royal Auping
reserves the right to exclude cover on
any Royal Auping products which are
taken to countries outside of Royal
Auping distribution channels.
8. Warranty clause Koninklijke Auping bv/Royal Auping
The Auping brand name is your
warranty for years of use to your full
satisfaction of the product you have
bought. Each Auping product is
composed of high-quality, durable
materials and has been manufactured
with utmost care. It has been
thoroughly inspected before it left the
factory.
Royal Auping gives you a lifetime
warranty against material or manu-
facturing defects in all its bed bases
(i.e. mesh bases and steel bed
frames), except on motors, adjust-
ment mechanisms and electro n i c
parts. On these products as well as
mattresses and duvets, there is a
5-year warranty against material or
manufacturing defects, based on an
annual depreciation of 20% of the
purchase price. This means that if any
material or manufacturing defects
should occur in the first year after the
invoice date, we will reimburse the full
costs of replacement or repair. This
will be reduced each time by 20% in
the next four years. For pillows and
bed linen a full 2-year warranty applies.
The warranty period begins on the
date shown on your purchase invoice.
The warranty is granted under the
explicit condition that our installation
and maintenance instructions have
been observed and that the product
has been subject to normal household
usage.
In the event of material or manu-
facturing defects, Royal Auping is
obliged to rectify the defects free of
charge according to the Auping war-
ranty conditions. If the defect cannot
be repaired, Royal Auping will within
the warranty period replace the
product free of charge by an identical
product, or, if the product is no longer
manufactured, by a similar replace-
ment of the same value. Whether a
justified claim will be settled by re p l a c e-
ment, by repair or by compensation
remains at Royal Auping’s discretion.
The Royal Auping warranty does not
cover any claim due to improper use
(e.g. due to overload) or normal wear
and tear. If an Auping product is
combined with a product not manu-
factured by Auping, the warranty may
be restricted or declared void, depen-
ding on the nature of the claim.
Any warranty claim must first be re c o g-
nised as justified, either by the autho-
rised distributor in claimant’s country,
or by Royal Auping. Royal Auping will
