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What Information Do We Collect and Why?
Personal Data that You Provide Through the Devices
We collect Personal Information (e.g. demographic information) from you when you
voluntarily provide such information to us, use the Devices (including without
limitation, the software featured on the Devices and/or platforms), contact us with
inquiries, or use certain features of the Devices. We use this information to allow the
Devices to provide the information to you and/or your Provider.
In addition to demographic information, if you are a person being monitored, we
collect Health Data through the Devices. Such Health Data may include information
about your vital signs, health conditions, age, gender, weight, and height. We collect
this information to communicate information to your healthcare provider.
Primarily, the collection of your Personal Information assists us in providing a means
to track your vital signs in order to better enable you to communicate information
with caregivers and healthcare providers and be an active participant with those
providers in monitoring your care, tailoring interventions, and assessing treatment
outcomes. We may also use your Personal Information to (1) store data; (2) comply
with the law; (3) respond to requests from public and government authorities; (4) to
enforce our terms and conditions; (5) manage and improve our operations and
applications; (6) provide additional functionality; (7) protect our rights, privacy, safety
or property, and/or that of yours or others; and (8) allow us to pursue available
remedies or limit the damages we may sustain.
Failure to Provide Information
Providing your Personal Information is not statutorily or contractually mandated. If
you choose not to provide this information, we cannot monitor your vital signs, and
you will be unable to use our Devices.
Support Information
If you contact Aulisa for support or to lodge a complaint, we may collect technical or
other information from you. Such information will be used for the purposes of
troubleshooting, customer support, software updates, and improvement of the
Devices in accordance with this Privacy Policy. Calls with Aulisa may be recorded or
monitored for training, quality assurance, customer service, and reference purposes.
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