FAQ
Why doesn’t the keyboard respond after I connect it to my
computer?
We recommend a direct connection to your laptop/desktop to avoid any
latency issues. However, if this keyboard is connected via a USB hub, allow
10–15 seconds for proper detection and avoid using any unpowered or
underpowered hubs to ensure sufficient power supply to the keyboard.
What if some keys aren’t responding?
Try unplugging it and plugging it in again. If this doesn’t fix the issue, please
contact us through the appropriate e-mail address below.
Product Care & Use
This keyboard is compatible with most Cherry MX keycaps and other
keycaps with the same stems
Keep away from extreme heat
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