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English
8. Troubleshooting
Update the driver of the Bluetooth
module on your computer.
Problem
Won't turn on.
Can’t find the
EP650.
Can’t install the
driver for EP650
on a computer.
Solution
Please charge the EP650.
Confirm the EP650 is in pairing
status and within 10 meters from
the device.
The sound quality
is intermittent in
Bluetooth mode.
Disable the Wi-Fi on your
source device.
No sound.
Check the volume on both
the source device and the EP650.
9.Warranty
This product is guaranteed for twelve months from the date of the
original purchase. In the unlikely event of any defect arising due to
faulty materials or workmanship, the unit will be either replaced or
repaired free of charge (where possible) during this period. An
alternative product will be offered in case the product is no longer
available or repairable.
This warranty is subject to the following conditions:
The warranty is only valid within the country where the product
is purchased.
The product must be correctly installed and operated in
accordance to the instructions given in this user manual.
The product must be used solely for domestic purposes.
The warranty only covers the main unit, and does not cover the
accessories.
The warranty does not cover the damage caused by misuse,
negligence, accident and natural disaster.
The warranty will be rendered invalid if the product is resold or
has been damaged by inexpert repairs. The manufactures disclaim
any liability for incidental or consequential damages.
Please consult our customer adviser before returning any product;
we are not responsible for any unexpected product returns.
Any faulty product must be kept and returned in the original
packaging with all the accessories and the original copy of the
purchase receipt.
The warranty is in addition to, and does not diminish, your statutory
or legal rights.
Customer Service:
Telephone:
+44 (0) 845 250 0586
Email:
Not charging
Ensure that the output voltage of the
USB port or charger is 5V.
Use a different 5V USB charging port.
