Auerswald COMmander 6000 Advanced Information Download | Manualshive

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COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018

1049

Settings – Administration

Service Data

Service Data

Topics

–

Downloading Service Data (page 1049)

Downloading Service Data

If the PBX exhibits a malfunction which is not caused by incorrect operation
or external influences, the service data can be used to diagnose the
malfunction.

Important:

Note the following legal notes before saving the service data.

The service data include, amongst others, the following legally
especially protected components:

- Configuration of the PBX

- Names of internal subscribers

- Passwords of PBX, subscribers, VoIP accounts and VoIP subscribers

- Address books of the PBX

- Connection data sets with destination, source, and time information of
a telecommunication connection

Before the service data are being saved, all subscribers to the PBX must
be informed that these contents will be forwarded. They must also be
informed about who will use the data received.

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Summary of Contents for COMmander 6000

Page 1: ...Advanced Information PBX for Internet ISDN Telephony COMmander 6000 COMmander 6000R COMmander 6000RX...

Page 2: ...Alarm 29 Alarm Device 31 Exchange Line Authorisation Call Deblocker and Call Restrictor 32 Phone Book Authorisation 34 Exchange Line Request 36 Exchange Line Transfer 38 Call Waiting 40 PBX Time 41 Do...

Page 3: ...ones via the PBX Internal 62 Configuring ISDN System Phones Remotely via the External S0 Port on the PBX Externally 65 Firmware Update 68 Distributing Firmware 69 Follow me 71 Activation 73 Call Charg...

Page 4: ...ng TAPI driver TSP 121 Checking the Function of the LAN TAPI 122 Loudspeaker Announcement 125 LCR 126 Macro numbers 128 MWI 129 Restart 130 Emergency Calls 132 Call Parking 136 Online Name Search 137...

Page 5: ...ber Presentation 161 Call Forwarding 163 Call Forwarding for Subscribers 164 Call Forwarding for Groups 166 Call Forwarding for External Numbers 168 Call Distribution 170 Switch Input 171 Service Data...

Page 6: ...nt Voice Mail Fax Function and Memory 196 Voice Mailbox 197 Operating and Querying a Voice Mailbox 199 Fax Box 202 Fax Transfer 204 VoIP 211 Configuring External Internet Telephony 211 Configuring Int...

Page 7: ...Accepting the Call Waiting Call 239 Outgoing Calls 240 Initiating an Internal Call 242 Initiating an External Call 243 Initiating an External Call with Calling Line Identity Restriction 243 Initiating...

Page 8: ...267 Toggling between Conversations 267 Ending One of the Two Calls 268 Connecting Both Communication Partners 269 Initiating Query Call to Third Subscriber 270 Transferring 273 Transferring with Annou...

Page 9: ...turb 297 Automatic Reception 298 Baby Call Hotline 299 Call Through 300 Remote Configuration Releasing 301 Hook Flash Timing 302 Follow me 303 Call Deblocker Incoming 306 Call Allowance Account 307 Ou...

Page 10: ...ate Personalised Exchange Line Access 331 Project Assignment 332 Room Monitoring 333 Relay 334 Query and 3rd Call 337 Query and Transfer 339 Callback on Busy 341 Callback on No Reply 342 Call Forwardi...

Page 11: ...s 386 Identification number table 386 Call distribution 387 Call Forwarding Status 387 Groups 388 Additional subscriber passwords 389 Automatic Receptions 390 Voice mail fax function 390 Wake up times...

Page 12: ...dules 415 Settings Modules 415 Port configuration 416 Settings Ports 416 Settings Public switched tel networks 420 Exchange line request 421 Settings Exchange Line Request 421 Emergency calls 427 Sett...

Page 13: ...ttings PTP Connection 535 Settings Additional Numbers VoIP 541 Call Distribution 543 Management Call Distribution 543 Settings Call Distribution 547 Call Forwarding 550 Settings Call Forwarding 550 Se...

Page 14: ...tion Manager to Configure a Function Key for PBX Functions 589 Copying a Function Key Assignment into Other COMfortel DECT 900 900C Handsets 592 Restoring a Phone Book from the PBX 593 Properties Func...

Page 15: ...7 Device Wizard 727 Management Device Wizard 727 Door Terminals 742 Management Door Terminal 742 Settings Door Terminal 747 Settings Door Call 749 Announcement Outputs 754 Management Announcement Outp...

Page 16: ...801 Management LCR Providers 802 Management Networks LCR Import 803 Management Area Codes Area Code Ranges 806 Management LCR Tables 807 VoIP and GSM Routing 811 Settings VoIP GSM Routing 811 Settings...

Page 17: ...TAPI 854 Settings LAN TAPI 854 Call Parking 858 Settings Call Parking 858 Online Name Search 860 Management Provider Online Name Search 860 Management Online Name Search Group Filters 864 Settings On...

Page 18: ...tact Groups 935 Contact Group Authorisations Settings 940 Settings Standard Contact Groups 944 Settings Address Books 947 Settings Address Book Transmission for DECT Handsets 952 Information about Tra...

Page 19: ...nfiguration 990 VoIP Configuration 1003 Settings VoIP 1003 Remote Configuration 1008 Settings Remote Configuration 1008 SIPS SRTP Internal VoIP 1013 Settings SIPS SRTP 1013 IP Black and Whitelist 1019...

Page 20: ...h of a Button 1061 Shutting the PBX Down by Pressing a Button 1062 Printers and Data Storage Devices at the USB Host 1064 Connecting Devices to the 2TSM R Module 1065 Connecting a Door Terminal System...

Page 21: ...Information V19 04 2018 21 Glossary 1082 Terminology 1083 A 1083 B 1084 C 1084 D 1086 E 1089 F 1090 G 1091 H 1092 I 1093 J 1095 L 1095 M 1096 N 1097 O 1098 P 1098 Q 1100 R 1101 S 1102 T 1107 U 1109 V...

Page 22: ...and spread of the content even in parts is only permitted with our explicit permission Infringements will lead to claims for damages All rights reserved Microsoft and Windows are trademarks of the Mic...

Page 23: ...Device page 31 Exchange Line Authorisation Call Deblocker and Call Restrictor page 32 Exchange Line Request page 36 Exchange Line Transfer page 38 Call Waiting page 40 PBX Time page 41 Do not disturb...

Page 24: ...age 98 ISDN Connection page 100 Calendar page 101 Ringing Sequence page 102 Ringtones page 111 Backing Up and Recovering Configuration Data page 113 Configuration Switchover page 115 LAN TAPI page 119...

Page 25: ...h Input page 171 Service Data page 172 Protection from Unauthorised Access page 175 System Messages page 178 Subscribers page 180 Announcement before Answering page 181 Text Messages Instant Messaging...

Page 26: ...maximum of 32 Action URLs can be configured The sequence can be as follows Alarm detection via a switch input or a call to the alarm phone number The set alarm delay time is running 0 99 seconds The f...

Page 27: ...With connected system phones existing contacts are automatically offered according to the system phone type and their contact group membership Note If a large number of phones are connected to the PBX...

Page 28: ...Firmware V7 0D Advanced Information V19 04 2018 Functions Uses Concepts Address Books Set Standard contact group for write access users Using the Configuration Manager page User data Address books St...

Page 29: ...ter picking up the receiver you repeatedly hear an alarm announcement stored in the PBX The called party must acknowledge the alarm call within 60 seconds by sending the DTMF number 0 If the called pa...

Page 30: ...o the alarm Using the Configuration Manager page Devices Alarms Managing and assigning audio files for announcements Using the Configuration Manager on the following pages Functions Music on Hold Anno...

Page 31: ...ng the Configuration Manager on the following pages For admin Subscriber scr Properties Settings For user Subscriber Properties Settings Note It makes sense to use the alarm device function in combina...

Page 32: ...restricted numbers or parts of them In order to restrict exchange line authorisation the phone numbers that should not to be dialled can be put in call restrictors restricted numbers There are several...

Page 33: ...For subscriber Subscriber scr Properties Exchange line settings For groups Groups Properties Exchange line settings For the exchange line transfer function Functions Exchange line transfer For the Cal...

Page 34: ...version 1 contact group of the address books Important The phone book authorisation only becomes effective if no corre sponding exchange line authorisation is present on any of the external connectio...

Page 35: ...book authorisation configuration dependent Using the Configuration Manager on the following pages For subscribers Subscriber scr Profiles Exchange line settings For groups Groups Profiles Exchange li...

Page 36: ...nd the internal numbering plan If the phone number is contained in the phone numbering list the PBX establishes an internal connection If the phone number is not contained in the phone numbering list...

Page 37: ...line request type can be set separately for each subscriber In this case the automatic exchange line request can only be selected for IP DECT phones COMfortel 1200 IP and COMfortel C 400 For all othe...

Page 38: ...der to request exchange line access After the function key assigned to exchange line transfer has been pressed on the system phone authorised for making exchanges a confirmation tone is issued to both...

Page 39: ...Transfer At minimum configuring a business exchange line authorisation for incoming calls for the requesting phone Using the Configuration Manager page Subscriber scr Properties Exchange line settings...

Page 40: ...follows for configuration Switching call waiting function on Using the Configuration Manager page Subscriber scr Properties Reachability Using a character string on the internal phone see chapter Sho...

Page 41: ...nctions such as switching configurations as well as wake ups During a power failure or PBX reset the PBX time is lost There are several ways to update it Manually Take from PC Via the network Using th...

Page 42: ...like to allow specific people to call you despite enabling the do not disturb function the external numbers of these people can be assigned a call deblocker for incoming calls in the PBX VIP numbers...

Page 43: ...a character string on the internal phone see chapter Short Reference Do not disturb Call Deblocker Incoming Call Restrictor Incoming Using the menu function key on a system phone optional see the pho...

Page 44: ...series As a result several automatic receptions can be operated in parallel for example in multi company operation or if required one main reception with a number of sub receptions can be set up Call...

Page 45: ...r s phone number that is transferred not the reception s number If the call is not answered within 120 seconds the announcement if the destination is busy does not reply is played In this case the cal...

Page 46: ...estination number The exchange line authorisations call restrictors call deblockers and do not disturb settings that apply to in house call destinations are taken into account when the call is transfe...

Page 47: ...re V7 0D Advanced Information V19 04 2018 47 Functions Uses Concepts Automatic Reception Setting up call distribution for automatic receptions Using the Configuration Manager page Public switched tel...

Page 48: ...en the keys are pressed often there is approx a half second delay Note The baby call function is not available for VoIP phones Proceed as follows for configuration Switching the baby call function on...

Page 49: ...nnouncement before answering is enabled If this number has been reached additional callers hear the busy signal or if configured are forwarded to the voice mailbox or to the call forwarding destinatio...

Page 50: ...user dials an external number that has previ ously been defined for Call Through on the PBX Based on the phone number transmitted by the mobile phone the PBX verifies whether the caller is a Call Thr...

Page 51: ...Information V19 04 2018 51 Functions Uses Concepts Call Through Making settings for Call Through Using the Configuration Manager page Functions Call Through If necessary configuring LCR Using the Conf...

Page 52: ...ill transfer important calls to the boss phone Requirements At least two System phones which support function keys for the boss secretary function optional see the phone manual Note The boss secretary...

Page 53: ...ts CLIP Texts CLIP texts are displayed on the system phones and or the CLIP capable analogue phones for specific calls e g for wake up calls Proceed as follows for configuration Enter CLIP texts for s...

Page 54: ...e mobile handsets Note If a COMfortel DECT 900 Base is on the internal S0 port no further end devices can be run on this port due to output limitations A maximum of five internal numbers can be alloca...

Page 55: ...ECT 900 900C Handsets COMfortel WS 400 IP or COMfortel WS 650 IP with COMfortel M 100 200 210 300 310 The IP DECT server is connected to and operated on the PBX via the Ethernet port and internal VoIP...

Page 56: ...ou will receive the access data for the outgoing mail server to be used from your Internet service provider for example The PBX supports a large number of logos limited by the total memory available T...

Page 57: ...istration E mail Logo management Assigning a logo to a voice mail fax box Using the Configuration Manager page Devices Voice mail fax boxes Properties Box settings Assigning a logo to the system e mai...

Page 58: ...d via an internal network connection The PC you use to do this must be connected to the same network as the PBX Configuring the PBX Remotely via the Internet with Auerswald Remote Access Server Remote...

Page 59: ...must be configured accordingly Before you can do this you must install the ISDN system phone s configuration software on the PC you are going to use Configuring the PBX Remotely with Auerswald Remote...

Page 60: ...has not been done yet a Click b In the Serial number entry field enter the serial number of the PBX c Make further entries for the data record and click Save 5 Call the remote switching number The PB...

Page 61: ...r this purpose Knowledge of user name and password for the Configuration Manager Knowledge of the configured port of the web server Note Refer to the operating manual of your router The access is poss...

Page 62: ...ing on the browser used The Configuration Manager opens 5 Make the desired changes Configuring ISDN System Phones via the PBX Internal Requirements PBX with internal ISDN system phones In the PBX conf...

Page 63: ...n port for system phones on the PBX Note If using the USB connection select the option USB or ISDN card CAPI 2 0 depending on the used driver 4 Click OK 5 Open the menu File Open 6 Click Phone The Con...

Page 64: ...menu File Save 12 Click File 13 Select the directory in which you want to save the configuration file 14 Enter a name for the cf2 file and click Save this text is dependent on the operating system use...

Page 65: ...onfiguration Note If no dealer access number has been configured or the phone number transmitted does not correspond with the configured phone numbers the PBX must be enabled via an internal phone usi...

Page 66: ...outes dialogue appears with the devices connected via the configured interface 8 If necessary double click the PBX symbol to display all the connected system phones Select the phone whose configuratio...

Page 67: ...for the cf2 file and click Save this text is dependent on the operating system used 16 Open the menu File Save 17 Click Phone The Connection routes dialogue appears with the devices connected via the...

Page 68: ...cache or wait for about five minutes before logging in again Some of the functional upgrades provided as part of a firmware update require additional configuration parameters Sometimes not all these p...

Page 69: ...nfiguration Manager page Administration Firmware update restart Restoring the firmware of the PBX Using the Configuration Manager page Administration Firmware update restart By pressing a button on th...

Page 70: ...ate The phone that receives the firmware must have a firmware version as of 2 4 Distributing the firmware is possible from one COMfortel 3600 IP to other COMfortel 3600 IP and from COMfortel 1400 IP 2...

Page 71: ...ubscribers groups at your phone Configure Follow me from any available internal phone If you have already left your desk you can forward your calls to another phone This way it is possible to forward...

Page 72: ...ge Subscriber scr Properties Exchange line settings Note The destination subscriber needs a sufficient exchange line authorisation for taking external calls Switching Follow me on Using the Configurat...

Page 73: ...h calls Call Through for 4 lines LAN TAPI for 8 subscribers LCR for 8 subscribers Important Operating the PBX without system release is not possible It is not possible to use the voice mail channels w...

Page 74: ...LF MWI for VoIP end devices Support PBX Call Assist Phonebook Gigaset COMmander 6000 6000R Soft LCR for 56 additional subscribers LAN TAPI for 56 additional subscribers Hotel function for 48 subscribe...

Page 75: ...ax boxes requires a COMmander VMF R module With expansion of the boxes you also get another eight voice mail fax channels The Phonebook Gigaset is available only in connection with a COMfortel DECT IP...

Page 76: ...nsmitted to ISDN phones unchanged at the moment they are accrued even if the receiver is on hook For an analogue phone with a charge meter you can define how to convert the charges transmitted via ISD...

Page 77: ...nsmit charges If this provider type is used by manual selection for making calls a configured call allowance account will not apply to the call in question To avoid this the provider phone numbers in...

Page 78: ...mation V19 04 2018 Functions Uses Concepts Call Allowance Account Setting a credit Using the Configuration Manager page Functions Call allowance accounts Using a character string on the internal phone...

Page 79: ...configured If no preferred exchange line has been configured or the preferred exchange line is a land line connection the system checks the phone number on the basis of the LCR networks if LCR is con...

Page 80: ...ithout a prefix listed in the exception number table over a VoIP access point the PBX automatically converts the phone number as specified under Number presentation outgoing for the VoIP provider For...

Page 81: ...name and set the cost per call unit Using the Configuration Manager page Functions Call allowance accounts Set billing factor Using the Configuration Manager page Subscriber scr Properties Settings C...

Page 82: ...f the call Time at the beginning of the call Duration of the call Prefix number of the LCR provider if used Number of the external call partner if known Name of the external call partner if known Numb...

Page 83: ...ata list can be displayed through filters Proceed as follows Using the Configuration Manager Open the following page For admin User data Call data Call data list For user Call data list Note Click the...

Page 84: ...mployees of a support department who should not be available to customers around the clock but rather rotate in and out of the hotline Note If a group subgroup has been configured in the PBX as member...

Page 85: ...ven if he is a member of more than one group Note If a subscriber logs into different groups as outgoing one after the other he will only remain logged in as outgoing in the group that he logged into...

Page 86: ...ps Using the Configuration Manager on the following pages Groups Phone numbers Groups Properties Logging Subscribers in out Using the Configuration Manager page Groups Properties Basic settings Using...

Page 87: ...nected to a GSM gateway If the PBX has no connection to the fixed network outgoing external calls can only be initiated via a targeted exchange line access using the phone numbers and the correspondin...

Page 88: ...X Firmware V7 0D Advanced Information V19 04 2018 Functions Uses Concepts GSM Gateway Entering the connection type on the ISDN connection and the phone number In the GSM gateway configuration see manu...

Page 89: ...rt configuration is the basic set up for the inserted modules The connection assignments for the ports must be set depending on the proper use and must be adapted to the actual connection options on s...

Page 90: ...It is de energised after switching off Therefore it is not necessary to unplug the power plug from the wall socket The COMmander 6000 casing variant for wall mounting has no button for switching off...

Page 91: ...rmation V19 04 2018 91 Functions Uses Concepts Powering Down and Switching Off the PBX Delayed powering down Using the Configuration Manager page Administration Firmware update restart Note The PBX is...

Page 92: ...on phone for each room In addition to check in and check out other functions are available Before check in the status of the room can be checked cleaned unclean blocked and changed As soon as check in...

Page 93: ...l phones With one exception A function key assigned to the hotel room function enables the guest to set a wake up time as well as query his call charges and his check in time The following functions a...

Page 94: ...arge recording changes with subscriber function has to be enabled It makes sense to use the Call charge transfer at the end of the connection AOCE service feature since all charges will then be billed...

Page 95: ...nternal calls into the caller list must be enabled if the reception phone should inform hotel guests of why their calls could not go through Assigning a room key on each room phone for call charge que...

Page 96: ...phone or a group is called using the InterCom function Note If a group is called using the InterCom function all system phones of the group that have given the InterCom permission and are ready to tak...

Page 97: ...stem phone that supports InterCom optional see the phone manual Proceed as follows for configuration Switching the InterCom permission for the involved internal phones on Using the Configuration Manag...

Page 98: ...is a good idea to create a phone numbering plan for the internal numbers before allocation and then use the following steps to transmit this to the PBX Proceed as follows for configuration Create inte...

Page 99: ...rnal Phone Numbers Create internal phone numbers for automatic receptions Using the Configuration Manager page Functions Automatic Receptions Create internal numbers for short code dialling numbers as...

Page 100: ...onnections PTMP connection Public switched tel networks ISDN connections PTMP connection Configure Configuring the PTP connection and entering phone numbers Using the Configuration Manager on the foll...

Page 101: ...special uses e g vacation times are managed in the PBX calendar These days are taken into account by the PBX during automatic configuration switchovers and if desired during Least Cost Routing LCR an...

Page 102: ...rovider usually after 120 sec If CF on no response was configured the group call is finished after the configured delay time and the CF destination is called instead B Linear All members logged into t...

Page 103: ...tating After the first loop all logged in phones have been are ringing is complete it is started again In the second loop the busy subscribers hear knocking The call is terminated by the network provi...

Page 104: ...s Using the Configuration Manager page Groups Properties Reachability Examples Below are example of calls illustrating the possible options The following parameters are common to all examples Number o...

Page 105: ...OMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 105 Functions Uses Concepts Ringing Sequence A All like All Split Group but a second caller hears the busy signal A y All Split Group...

Page 106: ...106 COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 Functions Uses Concepts Ringing Sequence B a y Linear fixed Split Group...

Page 107: ...vanced Information V19 04 2018 107 Functions Uses Concepts Ringing Sequence B b y Linear balancing Split Group This is different than Linear fixed Split Group due to the changing prior ities only B a...

Page 108: ...vanced Information V19 04 2018 Functions Uses Concepts Ringing Sequence B b x y Linear balancing rotating Split Group This is different than Linear fixed rotating Split Group due to the changing prior...

Page 109: ...vanced Information V19 04 2018 109 Functions Uses Concepts Ringing Sequence C b y Adding balancing Split Group This is different than Adding fixed Split Group due to the changing priorities only C a x...

Page 110: ...rmware V7 0D Advanced Information V19 04 2018 Functions Uses Concepts Ringing Sequence C b x y Adding balancing rotating Split Group This is different than Adding fixed rotating Split Group due to the...

Page 111: ...r own call tone ringtone For more information refer to the description of your end device On some system phones the ringtones can be configured based on the call type or the phone numbers optional see...

Page 112: ...switched tel networks ISDN connections Extension numbers PTP connection Public switched tel networks ISDN connections Additional PBX base numbers Public switched tel networks Voice over IP VoIP Accoun...

Page 113: ...l COMfortel IP Editor as well as the music on hold and all annoucements saved in the PBX When the configu ration file is created there is the option of saving the configuration data without any networ...

Page 114: ...configuration data Using the Configuration Manager page Administration Data backup Resetting the configuration Using the Configuration Manager page Administration Data backup Regenerating the configu...

Page 115: ...subscriber call forwarding Profile assignment for groups and with it e g announcement before answering exchange line authorisation phone number presentation and group call forwarding Profile assignme...

Page 116: ...mbers or additional numbers Readiness of the voice mail fax boxes Proceed as follows for configuration Creating sonfigurations Using the Configuration Manager page Time control Configura tions Making...

Page 117: ...configuration of the automatic configu ration switchover Switching automatic configuration switchover on off Using the Configuration Manager page Time control Configura tions Using a character string...

Page 118: ...permanent configu ration Configuring the permanent configuration Using the Configuration Manager on the following pages Public switched tel networks Call forwarding Devices Voice mail fax boxes Prope...

Page 119: ...onnection onto the separate Microsoft computers so that telephony software e g PBX Call Assist 2 or other TAPI applications can use the TAPI functions The PBX is addressed by the server over the Ether...

Page 120: ...status display of the extensions Pick up Do not disturb Blind transfer using ESTOS Important The possible functions are dependent on the end devices applications used Proceed as follows for configurat...

Page 121: ...is Making changes to an existing network may cause considerable functional disturbances Note You can find the current version of the driver on the Internet see Auerswald www auerswald de service FONte...

Page 122: ...ress of the PBX Enter the network port of the TAPI server in the Port entry field Enter the password for the network connection of the TAPI server in the Password and Repeat password entry fields Clic...

Page 123: ...g help To do this click Start enter dialer exe in the entry field and press Enter 2 Click Extras Connect with In the Line list field select one of the phones offered for controlling Click OK 3 In the...

Page 124: ...00 R RX Firmware V7 0D Advanced Information V19 04 2018 Functions Uses Concepts LAN TAPI The controlled phone is called As soon as you pick up the receiver the destination number dialled in this examp...

Page 125: ...a loudspeaker system must be connected to the PBX This announcement output must be created in the configuration of the PBX and assigned an internal number to call it Proceed as follows for configurat...

Page 126: ...rks Emergency calls If a call is initiated via a targeted exchange line access automatic LCR is not carried out Requirements Support of dial around service by the network provider Proceed as follows f...

Page 127: ...Manager page Functions Call Through Creating LCR data and keeping them up to date Using the Configuration Manager on the following pages Routing Soft LCR 4 0 Provider Routing Soft LCR 4 0 Networks LC...

Page 128: ...o numbers longer digit sequences and macro commands can be dialled more easily The macro short code numbers are part of the internal phone numbering plan and therefore must at least have 2 digits Proc...

Page 129: ...ing optional see the phone manual If operated as a system phone the LED of the message key is used for signalling optional see the phone manual Auerswald IP DECT phones The symbol on the display is us...

Page 130: ...ion An automatic restart is executed after the following functions have been carried out An instant firmware update Restoring firmware reboot A factory settings restoration Restoring Configuration Dat...

Page 131: ...alls and all data services closed immediately Unsaved data is lost Delayed restart Using the Configuration Manager page Administration Firmware update restart Note A delayed restart runs just like an...

Page 132: ...s number This has the benefit that even people who do not know how to use exchange line access numbers can make emergency calls A system phone can also be used to make emergency calls if the screen lo...

Page 133: ...always sent along with an emergency call If number presentation suppression is switched on it is disabled automatically when the emergency call is made Note Local service numbers such as numbers for...

Page 134: ...gency calls Using the Configuration Manager page Public switched tel networks Emergency calls Note Public emergency numbers are set as default settings when you select the country settings when commis...

Page 135: ...necessary enabling the function Prevention of emergency calls Using the Configuration Manager page Subscriberiber scr Properties Exchange line settings Managing and assigning audio files for announcem...

Page 136: ...previously specified for this function and then parked The caller is kept on hold in the PBX and listens to hold music The desired communication partner is then notified of the waiting caller He can...

Page 137: ...is acces sible and the desired data is stored there this information is transferred to the phone The name is shown on the display of a system phone optional see phone manual and saved in the External...

Page 138: ...8 Functions Uses Concepts Online Name Search Configuring the text converter Using the Configuration Manager page Functions Online name search Text converter Switching online name search on Using the C...

Page 139: ...external numbers is additionally enabled multi path call forwarding might work only limited Proceed as follows for configuration Switching multi path call forwarding on Using the Configuration Manager...

Page 140: ...l can be taken using same procedure if the call take over has been allowed by the subscriber being called This function is useful for example in the case of answering machines Proceed as follows for c...

Page 141: ...BLF allows VoIP end devices to monitor other internal subscribers groups waiting positions of call parking voice mail fax boxes or door terminals and receive information about their calls As precondi...

Page 142: ...d as follows for configuration Switching preliminary pick up query and monitoring on Using the Configuration Manager on the following pages For subscribers Subscriber scr Properties Settings For group...

Page 143: ...group so that he can take over the call If the function Pick up of all calls to group members is enabled not only calls to the phone number to the group but also calls directly to the phone number of...

Page 144: ...hange line access calls initiated are given a special identification while the call data is being recorded This allows the charges to be billed to the employee Proceed as follows for configuration Swi...

Page 145: ...boxes or not Proceed as follows for configuration Create profiles for subscribers and assign them depending on the configuration Using the Configuration Manager on the following pages Subscriber scr...

Page 146: ...ers clients Note On a system phone the project number can be selected not only before the call but also during a call optional see the phone manual This makes the assignment of incoming calls for bill...

Page 147: ...lity type of the various COMfortel IP phones Provisioning via the provisioning server can be done regularly e g weekly automatically You can set the weekday time and the address of the provi sioning s...

Page 148: ...phone However the phone can be identified by its MAC address Specific characteristics COMfortel 1400 IP 2600 IP 3600 IP If configured as system phones these phones will find the provisioning server a...

Page 149: ...er Developer Making provisioning settings on the phone Setting the provisioning type see manual of the phone If necessary entering the address of the provisioning server starting with https see manual...

Page 150: ...ndard provisioning file by saving it under a different file name You will find more information about provisioning files on the Internet see www auerswald de service under Developer Provisioning templ...

Page 151: ...y files can be imported however Auerswald FONtevo IP phones only support xml files You will find further information about header files on the Internet see www auerswald de service under Developer Cre...

Page 152: ...epad 8 Press Alt 0 in Notepad to close the sub levels to get a better overview 9 Select the level which you want to distribute to other phones by deleting the levels that are not required Note In the...

Page 153: ...oom you can use the room monitoring function of the PBX The internal phone has to be configured for this function Room monitoring can be done with an internal as well as an external phone Proceed as f...

Page 154: ...on number 900 factory setting has a special position It can only be used in the operating type automatic configuration switchover to switch it via phone on or off For this purpose the relay is being s...

Page 155: ...u function key on a system phone optional see the phone manual Relay Operating Modes Relays can have various functions on the PBX You can configure the following operation modes Speaking The relay is...

Page 156: ...r terminal The PBX switches on the relay as soon as an internal subscriber triggers light switching for the assigned door terminal Alternatively switching can be triggered manually by phone The PBX sw...

Page 157: ...yback of music on hold during a transfer or a query PC relay The relay is assigned to a subscriber The PBX switches on the relay as soon as the assigned subscriber is being called Alternatively switch...

Page 158: ...signed configuration is switched on The PBX switches off the relay as soon as a configuration to which it is not assigned is switched on Alternatively switching on off can be triggered manually by pho...

Page 159: ...annels on an external ISDN connection or a VoIP account can be reserved for the group This call channel is only available for subscribers who are logged in this group outgoing Proceed as follows for c...

Page 160: ...a CLIP capable analogue phone The prerequisite is that the caller transmits a phone number A few CLIP capable analogue phones support the recording of the date and time in conjunction with the caller...

Page 161: ...umber from your own connection can still be transmitted to the network provider so that the charges can be calculated correctly The number presentation incoming lets you present the actual number reac...

Page 162: ...nction Functions Exchange line transfer For the Call Through function Functions Call Through Configuring the number presentation outgoing and incoming and number suppression configuration dependent Us...

Page 163: ...esent or is on another line three call forwarding types are provided CF unconditional The phone being called does not ring The call is forwarded immediately CF on busy The call is forwarded immediatel...

Page 164: ...in question or his replacement can take these calls on another phone Call forwarding for subscribers makes sure that the subscriber in question or his replacement is always available at his own phone...

Page 165: ...ing a character string on the internal phone see chapter Short Reference Call Forwarding for Subscribers Using the menu function key on a system phone optional see the phone manual Using the menu T Ne...

Page 166: ...LCR enabled It does not matter if the corresponding subscriber is logged in or not When forwarding a group the option As subscriber in the exchange line settings of the group is not considered For cal...

Page 167: ...uring sufficient exchange line authorisations for the involved internal subscribers Using the Configuration Manager page Subscriber scr Properties Exchange line settings Note The destination subscribe...

Page 168: ...oups instead of call forwarding for external numbers This also allows forwarding to internal phones The function can be configured with a voip exchange line via keypad codes depending on the provider...

Page 169: ...uration Manager page Public switched tel networks Call forwarding Making additional settings for call forwarding Using the Configuration Manager on the following pages Public switched tel networks ISD...

Page 170: ...ion You can configure both one phone for multiple phone numbers and multiple phones group for one phone number to ring Requirements Configured external numbers Using the Configuration Manager on the f...

Page 171: ...it can then be used to trigger a door call or an alarm Proceed as follows for configuration Creating a switch input for an alarm Using the Configuration Manager page Devices Alarms Creating a switch...

Page 172: ...tion Logging Log network data stream Using the Configuration Manager page Monitoring Network data stream Recording the D Channel Protocol A D channel protocol can be started to record and display cont...

Page 173: ...der computer programme 2 Click Start 3 In the Interface list field select the IP option 4 Enter the IPv4 address or as of decoder version 2 6 7 the IPv6 address of the PBX in the IP Address entry fiel...

Page 174: ...e Data The technical departments Service and Development can use this file to perform troubleshooting If the cause of the error cannot be found in the protocol your specialised dealer or the Service D...

Page 175: ...r has unrestricted access to the Configuration Manager The PBX can be configured completely and the PINS of the other users internal subscribers can be changed with this access Sub administrator A max...

Page 176: ...ta must frequently be saved in external systems This will lead to security risks if these systems are insufficiently secured Therefore additional subscriber passwords for accessing the Configuration M...

Page 177: ...thorisations PINs and passwords for sub administrators and users Using the Configuration Manager page Subscriber scr Phone numbers Configure Generating additional app passwords Configuration Manager A...

Page 178: ...elays on off send system e mails register in Configuration Manager simple malfunctions e g automatic memory clean up and memory check Voice Mail Fax function errors serious malfunctions e g fan fault...

Page 179: ...ssary set up the logo Using the Configuration Manager page Administration E mail Logo management Set up the sending of system e mails and event logging Using the Configuration Manager on the following...

Page 180: ...al number Using the Configuration Manager page Subscriber scr Phone numbers Assigning properties to the subscribers Using the Configuration Manager on the following pages Subscriber scr Profiles Subsc...

Page 181: ...ment before answering the caller is put on hold by the PBX for max 8 minutes If the call is not taken within these 8 minutes it is disconnected The on hold time is reduced if internal subscribers are...

Page 182: ...on the internal phone see chapter Short Reference Announcement before Answering Configuring announcement before answering Using the Configuration Manager page Groups Properties Reachability Switching...

Page 183: ...n with the following end devices Auerswald FONtevo VoIP system phones and standard VoIP phones The Instant Messaging app is used to send and receive text messages via SIP optional see the phone manual...

Page 184: ...possible Note On standard VoIP phones a dial tone is generated by the phone itself even when no free line is available Confirmation tone At the completion of programming when the programming has been...

Page 185: ...During a call when call waiting has been enabled when another call comes in it is possible to accept or reject the additional call Changing tone During a Call Through call when the phone number trans...

Page 186: ...internal phones Proceed as follows for configuration Creating a door terminal Using the Configuration Manager page Devices Device wizard Configuring door terminals Using the Configuration Manager pag...

Page 187: ...e GIRA calling system 834 plus for example It permits the transmission of text messages entered as display name during an internal call Note In combination with the alarm device function see chapter F...

Page 188: ...ure the main PBX Creating VoIP subscribers in the main PBX Using the Configuration Manager page Subscriber scr Phone numbers New Note The corresponding subscribers in main and subordinate PBX must hav...

Page 189: ...e phone Note If the PBs are to be linked via a STUN server set STUN server for the connection of external VoIP subscribers page Adminis tration VoIP configuration Make the following settings for the p...

Page 190: ...oIP account subscriber Using the Configuration Manager page Public switched tel networks Voice over IP VoIP Accounts Configure Exchange line access number account number 2 to 4 digit number User name...

Page 191: ...distribution for VoIP PTMP connections and account name Internal no name Assign internal phone numbers one to one to MSNs Transferring a Caller of the Main PBX to Another Subscriber on the Main PBX fr...

Page 192: ...D Advanced Information V19 04 2018 Functions Uses Concepts Sub System Operation 2 Hang up the receiver while the other phone is still ringing blind transfer or during the query call Both communication...

Page 193: ...e settings If necessary switching the authorisation for external call transfer exter nally on Using the Configuration Manager page Subscriber scr Properties Authorisations Configuring sufficient excha...

Page 194: ...formation V19 04 2018 Functions Uses Concepts Transfer and Callback Switching the CCBS and CCNR option for external callers on Using the Configuration Manager page Public switched tel networks ISDN co...

Page 195: ...an owner can be assigned Proceed as follows for configuration Switching a box for a subscriber group on off Using the Configuration Manager page Subscriber scr Phone numbers Configure Voice mail fax...

Page 196: ...ution Do not remove the USB data storage device from the PBX while the system is running Switch off the PBX before removing the data storage device Important For technical reasons the mainboard s voic...

Page 197: ...if memory is full or in case of failure of automatic clean up Enabling Call pick up for the voice mailbox and the Groups s Voice mailbox es authorisation for the owners users under Pick up see Subscri...

Page 198: ...ic switched tel networks Call distribution To forward calls for the owner user subscriber group to the voice mailbox the voice mailbox has to be switched on for a subscriber a group and the time requi...

Page 199: ...e messages are signalled by the LED on the message key optional see phone manual On standard phones and COMfortel 1100 system phones recently received voice messages can also be signalled as info call...

Page 200: ...ate e g switch on and off the voice mailbox via phone Requirements Imported language file fs Knowledge of the PIN for accessing the corresponding voice mailbox remotely DTMF dialling support on the ex...

Page 201: ...sages 3 Plays back all of the messages 4 Jumps back to the previous message 5 Repeats the message currently being played back F 6 Jumps to the next message F 7 Deletes the message currently being play...

Page 202: ...ces the phone number of the caller provided it has been transferred Further options after announcement of the phone number Initiates a callback Back to the message playback Fax Box A fax box accepts i...

Page 203: ...n made in the profile which can be switched by the user Switching the readiness permanently on Creating the external call distribution page Public switched tel networks Call distribution For the fax b...

Page 204: ...not available busy or no reply two further dial up attempts will automatically be made by the PBX Installing Printer Driver COMpact COMmander Fax on PC The printer driver COMpact COMmander Fax has to...

Page 205: ...nter driver COMpact COMmander Fax 2 If necessary enter a name for your identification in the entry field Name of the fax box Note It is appropriate to use the same name that has been assigned for the...

Page 206: ...cipient 7 In the Exchange line access number entry field enter the exchange line access number of the PBX 8 If necessary click New and repeat steps 2 to 7 in order to configure another fax box of the...

Page 207: ...box in the printer driver the exchange line access number of the PBX automatically precedes the fax number or has to be entered in front of the Fax number of the recipient Note The field Fax number of...

Page 208: ...tically after successful transfer has been enabled in the printer driver before the fax has been trans ferred successfully this step will not be applicable If you want to cancel the transfer of a fax...

Page 209: ...ying the numbers _ and blanks Line break between the numbers for clarity Separators between numbers Important Depending on the configuration of the fax box in the printer driver the exchange line acce...

Page 210: ...e tries to send the faxes that have not been transferred yet After ten unsuccessful attempts the programme stops the transfer of all faxes that have not been transferred yet After the data transfer th...

Page 211: ...quality and the reliability of Voice over IP depends to a great extent on the quality of the Internet connection used Configuring External Internet Telephony Requirements External VoIP channel optopt...

Page 212: ...te If no calls are possible via VoIP although account registration and perhaps even an initial call were successful this might have something to do with a very short timeout configured in the firewall...

Page 213: ...mation IP address or URL of the PBX SIP port of the internal VoIP registrar Internal number of the VoIP subscriber User password of the VoIP subscriber Note You will find notes about how to configure...

Page 214: ...sistencies For security reasons the connection of remote extensions by means of a VPN tunnel should be preferred Note that when using a remote extension emergency calls can only be traced backed to th...

Page 215: ...al private branch exchanges a maximum of two VoIP subscribers is recommended 3 If required change the automatically generated PINs and passwords Note The user passwords are needed to authenticate the...

Page 216: ...g information The external IP address or URL of the PBX as registrar and domain The internal number of the VoIP subscribers as MSN or user name The user password of the VoIP subscriber as registration...

Page 217: ...number range is specified in the exception numbers and switched on for the current configuration If the phone number is found the PBX automatically forwards the dial attempt to the first selected conn...

Page 218: ...ers under Public swichted tel networks Emergency calls Service numbers If no particular connection has been selected for door to external calls the routing is performed depending on the destination nu...

Page 219: ...connection the phone number is automatically prefixed with the area code specified under Administration Exchange line request Proceed as follows for configuration Creating exception numbers Using the...

Page 220: ...Configuring the preferred exchange line Using the Configuration Manager on the following pages For subscriber Subscriber scr Properties Exchange line settings For groups Groups Properties Exchange li...

Page 221: ...ding for subscribers configured for the phone parallel calls as well as the do not disturb function are switched off A rework time configured for the group does not work Not until the waiting field re...

Page 222: ...rerouted internally as normal If the line of the person being called is busy the external subscriber can be placed in that person s queue If the person being called does not accept the call the exter...

Page 223: ...subscribers should be Permanently logged in Managing and assigning audio files for announcements Using the Configuration Manager on the following pages Functions Music on Hold Announcements File mana...

Page 224: ...Field Function Selecting the group for the waiting field and making settings for the waiting field Using the Configuration Manager page Functions Waiting field On each waiting field reception assigni...

Page 225: ...ger page Functions Music on Hold announcements File assignment Using a character string on the internal phone see chapter Short Reference Music on Hold and Announcement Managing and assigning audio fi...

Page 226: ...up on off Using the Configuration Manager page Functions Wake up times Using a character string on the internal phone see chapter Short Reference Wake up Functions Managing and assigning audio files f...

Page 227: ...p call occurred and if the central caller list for groups is enabled the phone number is also deleted from the caller lists of the other members of the group Note Group wide deletion does not occur if...

Page 228: ...n describes the various types of phoning which are supported by your PBX Topics Using Different Phone Types page 229 Incoming Calls page 231 Call Waiting Calls page 237 Outgoing Calls page 240 Unsucce...

Page 229: ...alogue T Net Phones On some analogue DTMF phones specific T Net functions can be performed in the analogue T Net via the menu or via specific function keys If you are operating such a phone as an inte...

Page 230: ...bed in the manual Some of the PBX functions described can only be used on the system phones specified in the description Standard VoIP Phones On some standard VoIP phones functions such as Call waitin...

Page 231: ...d despite do not disturb Wake up calls Door calls Alarm calls Other calls During your phone or an internal phone in your proximity is ringing the following actions are possible Accepting Incoming Call...

Page 232: ...function key on a system phone optional see the phone manual Requirements Authorisation Pick up assigned to the subscriber To pick up an external call Exchange line authorisation assigned to the subsc...

Page 233: ...machine has already taken the call you can perform a call take over to take the call on your own phone Proceed as follows Using a character string on the internal phone Using the menu function key on...

Page 234: ...request type Direct exchange line phone with preceding You are connected with the caller Accepting Door Call and Opening the Door The PBX supports the connection and control of various types of door...

Page 235: ...e receiver Note During an existing call press the Flash key or the Query key and dial 2 You are connected with the door terminal 2 Press the Flash key or the Query key 3 Dial Accepting an Alarm Call a...

Page 236: ...which the alarm is being signaled You will hear the announcement 2 Within the next 60 seconds dial 0 You will hear the confirmation tone Note You can confirm the alarm already during the announcement...

Page 237: ...238 Disconnecting the Current Call and Accepting the Call Waiting Call page 239 Rejecting a Call Waiting Call If you receive another call while you are already making a call and you do not want to sp...

Page 238: ...ive another call while you are already making a call and you want to speak to the second caller or you want to end the current call you can accept the call waiting call After accepting you are connect...

Page 239: ...e another call while you are already making a call and you want to speak to the second caller you can accept the call waiting call and disconnect the current call at the same time If a call waiting ca...

Page 240: ...page 243 Initiating an External Call with Calling Line Identity Restriction page 243 Initiating Private Exchange Line Access page 245 Initiating Private Exchange Line Access without a PIN page 246 Ini...

Page 241: ...the dialled phone number and the internal numbering plan If the phone number is contained in the phone numbering list the PBX establishes an internal connection If the phone number is not contained in...

Page 242: ...iting time you can subsequently enter The PBX therefore recognises the input as finished and instantly starts dialling Initiating an Internal Call Internal calls are free of charge 1 Pick up the recei...

Page 243: ...line request type Direct exchange line phone with preceding Once you have finished dialling the phone number the subscriber will be called Initiating an External Call with Calling Line Identity Restri...

Page 244: ...line phone with preceding Once you have finished dialling the phone number the subscriber will be called The phone number display suppression has been enabled for this call Note You can also use this...

Page 245: ...ny internal phone by entering the user PIN Personal calls are assigned to the subscriber in question in the call data record based on the user PIN Requirements User PIN configured for the subscriber 1...

Page 246: ...e exchange line access without requiring a user PIN to be initiated on the subscriber s own phone The charges are billed to the phone used Requirements Authorisation Private exchange line access witho...

Page 247: ...function key on a system phone optional see the phone manual Requirements External S0 port external analogue port optional see Technical Data in the Instructions 1 Pick up the receiver 2 Dial 96 3 En...

Page 248: ...ished dialling the phone number the subscriber will be called Initiating Targeted VoIP Access An external call can be initiated via a specific VoIP account using targeted VoIP access point The Interne...

Page 249: ...ernal number Possible entries External number for exchange line request type Internal phone with preceding exchange line access number Note In any case the external number must be dialled with the cor...

Page 250: ...Proceed as follows Using a character string on the internal phone Using the menu function key on a system phone optional see the phone manual Requirements Assigning of project numbers function enabled...

Page 251: ...ction with the door and actuation of the door opener from internal phones Proceed as follows Using an internal phone Using the menu function key on a system phone optional see the phone manual Require...

Page 252: ...office Furthermore the caller s system phone can be programmed to switch on the microphone in addition to the loudspeaker hands free so that a person nearby can speak with the caller using this inter...

Page 253: ...is function enables loudspeaker announcements over an active loudspeaker for example a loudspeaker system in a waiting room Proceed as follows Using a character string on the internal phone Using the...

Page 254: ...254 COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 Phoning Outgoing Calls The call connection is immediately established after dialling the phone number...

Page 255: ...sy If you cannot get through to a busy subscriber despite repeated attempts you can initiate a callback on busy If you have initiated a callback as soon as the other subscriber has hung up the receive...

Page 256: ...ling is busy proceed as follows 1 Press the Flash key or the Query key 2 Dial 37 You will hear the confirmation tone 3 Hang up the receiver As soon as the connection is no longer busy you are called b...

Page 257: ...he other subscriber picks up the receiver the connection for the call will be established This deletes the callback procedure in the public exchange Requirements Fulfilling the technical requirements...

Page 258: ...Note If you do not hear a confirmation tone the callback request has been rejected by the public exchange 3 Hang up the receiver As soon as the connection is no longer busy you will be called by the...

Page 259: ...soon as one of the B channels on the previously called ISDN connection is available If the subscriber for which you have set up the callback is phoning on the other B channel this callback will remain...

Page 260: ...nal before finishing the dialling process proceed as follows 1 Press the Flash key or the Query key 2 Dial 37 You will hear the confirmation tone 3 Hang up the receiver As soon as a line is available...

Page 261: ...er picks up the receiver the connection for the call will be established This deletes the callback procedure in the PBX Important On the system phones this function is called via the menu phone app op...

Page 262: ...up the receiver you can configure callback on no response in order to reach this subscriber without having to call him repeatedly If you have initiated a callback as soon as the other subscriber has...

Page 263: ...optional see manual for the phone Note You can also use this function on analogue phones where it can be performed via the T Net function key menu optional see manual for the phone Instead of the anno...

Page 264: ...pick up the receiver within the 20 seconds during which the public exchange calls you the callback request will be deleted If you pick up the receiver the subscriber will be called Initiating Priority...

Page 265: ...g a Query Call page 265 Accepting the Call Waiting Call page 238 The following actions are possible during a query call Toggling between Conversations page 267 Ending One of the Two Calls page 268 Con...

Page 266: ...phone with preceding exchange line access number Short code number for exchange line request type Direct exchange line phone with preceding The subscriber is called Note After pressing the Flash key o...

Page 267: ...the person waiting on the other line The subscriber called for the query call is busy Wait You will automatically be reconnected with the communication partner waiting on the other line Note On ISDN...

Page 268: ...munication partners you can specifically end the call with the other communication partner separately If one of your two communication partners hangs up the receiver you will remain connected with the...

Page 269: ...via an existing function key or via the menu optional see manual for the phone Connecting Both Communication Partners If you want to let your communication partners speak with each other you can conne...

Page 270: ...proceed as follows 1 Press the Flash key or the Query key 2 Dial 5 3 Enter a phone number Possible entries Internal number of the individual phone for exchange line request type Direct exchange line p...

Page 271: ...go back to the query call with the communication partner who had previously been on hold press the Flash key or the Query key and dial 2 You will then make a query call with the communication partner...

Page 272: ...Query Calls Note If the third communication partner goes off hook beforehand you will get back to the previously active communication partner Subse quently press the Flash key or the Query key and di...

Page 273: ...in Waiting Loop page 276 Calling a Third Subscriber and Transferring to an Active Communication Partner page 277 Parking the Call Internally Call Parking page 279 Transferring with Announcement In or...

Page 274: ...ial 4 Both communication partners are connected with each other You will hear the internal dial tone c Initiate a new call Important A call transferred between two external communication partners is l...

Page 275: ...ess the Flash key or the Query key 2 Enter the internal number Possible entries Internal number of the individual phone for exchange line request type Direct exchange line phone with preceding Interna...

Page 276: ...tion partner in the waiting loop of this subscriber Requirements Internal transfer destination is a group at least one subscriber logged in as incoming or a subscriber If the internal phone to which y...

Page 277: ...call within 60 seconds or the line remains busy during the three minute waiting time the call will be transferred back to you If you pick up the receiver you will be reconnected with the communication...

Page 278: ...equest type Direct exchange line phone with preceding Internal number of the individual phone for exchange line request type Direct exchange line phone with preceding Internal number of the group for...

Page 279: ...ommunication partner are now connected with each other The first call will be signaled by the PBX if it was an external call The internal call is disconnected Note If the third communication partner i...

Page 280: ...uest type Direct exchange line phone with preceding 3 Dial the number of the park position Possible entries 0 to 9 Note If you hear a busy signal when you dial the park position this position is alrea...

Page 281: ...internal phone Requirements Authorisation Call Parking assigned to the subscriber Parked call 1 Pick up the receiver Note During an existing call press the Flash key or the Query key and dial 06 2 Ent...

Page 282: ...Toggling between Conversations during a Conference Call page 283 Connecting Both Conference Call Partners page 284 Ending Conference Call page 285 Initiating Conference Calls Requirements A query cal...

Page 283: ...sations during a Conference Call When you end a conference call and want to talk to each of the conference call partners separately one after the other you can specifically put one of the conference c...

Page 284: ...use this function this function on analogue phones where it can be performed via the T Net function key menu optional see manual for the phone Connecting Both Conference Call Partners If you want to l...

Page 285: ...and system phones the function must be supported via a function key or via the menu by the respective phone optional see manual for the phone Ending Conference Call If you initiated the conference ca...

Page 286: ...ting the character string e g for starting a conference to analogue phones only it may be available to ISDN phones via menu see manual of the phone Is the function also available to external devices a...

Page 287: ...21 Loudspeaker Announcement page 322 Emergency Call Announcement page 323 Call Parking page 324 Multi Path Call Forwarding page 326 Pick up and Call Take over page 329 PIN page 330 Private Personalise...

Page 288: ...288 COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 Short Reference Voice Mailbox page 361 Music on Hold and Announcement page 371 Wake up Functions page 373...

Page 289: ...arm enabled once Alarm input is disabled after triggering and alarm must be enabled again Alarm enabled always Alarm input remains enabled after triggering and another alarm can be triggered PIN Admin...

Page 290: ...rm number Alarm number for exchange line request type Direct exchange line phone with preceding Additional infor mation Alarm input stays enabled even after triggering Remoteswitching number Remote sw...

Page 291: ...hone 8 PIN 553 A Remoteswitching number Remote switching number for remote programming PIN External PIN Alarm number Alarm number Additional infor mation Alarm input is disabled and will not react to...

Page 292: ...Mmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 Short Reference Alarm Deleting an Announcement on an Internal Phone 8 PIN 573 A PIN Admin or sub admin PIN A 6 9 no 1 4 of the announc...

Page 293: ...ating the Reservation of an Exchange Line on Busy on an Internal Phone R 37 R Flash key or Query key Additional infor mation You will hear a confirmation tone Hang up the receiver As soon as a line is...

Page 294: ...for Automatic Exchange Line Request Force Public Exchange Call for Automatic Exchange Line Request Force Public Exchange Call for Automatic Exchange Line Request 94 Additional infor mation Pick up th...

Page 295: ...g a Knocking Caller on an Analogue Internal Phone R 0 Accepting a Knocking Caller and Disconnecting the Active Call on an Analogue Internal Phone R 1 Accepting a Knocking Caller and Putting the Active...

Page 296: ...Date of the PBX Time and Date of the PBX Setting the Time on an Internal Phone 8 PIN 300 hh mm ss Setting the Date on an Internal Phone 8 PIN 301 dd mm yy PIN Admin or sub admin PIN hh 00 23 hour mm 0...

Page 297: ...000 R RX Firmware V7 0D Advanced Information V19 04 2018 297 Short Reference Do not Disturb Do not Disturb Enabling Do not Disturb on an Internal Phone 8 21 1 Disabling Do not Disturb on an Internal P...

Page 298: ...l Phone 8 PIN 554 A Listening to an Annoucement on an Internal Phone 8 PIN 574 A PIN Admin or sub admin PIN A 1 9 0 no 1 10 of the announcement Additional infor mation Wait for trilling tone after 2nd...

Page 299: ...Internal Phone 53 Disabling Baby Call Hotline on an Internal Phone 53 Checking Activation on an Internal Phone 53 Destination number Internal or external phone to be called Internal number of the grou...

Page 300: ...gh Call Through Initiating a Call on an External Phone Call Through number Destination number Call Through number External number defined for Call Through on the PBX Destination number Internal or ext...

Page 301: ...Remote Configuration Releasing Initiating Releasing Remote Configuration on an Internal Phone 8 PIN 91 Initiating Releasing Remote Configuration on an External Phone Remote switching number 8 PIN 91...

Page 302: ...mander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 Short Reference Hook Flash Timing Hook Flash Timing Learning the Flash Timing on an Analogue Internal Phone 8 98 R R R Query key or Fla...

Page 303: ...ination must be reachable for the subscriber minimum requirement Exchange line authorisation National selected call restrictor under Exchange line settings Call restrictor outgoing business does not r...

Page 304: ...group number Phone group to be redirected Internal number of the group or subscriber for exchange line request type Direct exchange line phone with preceding Destination number Internal or external ph...

Page 305: ...redirected Internal number of the group or subscriber Destination number Internal or external phone to be called Internal number of the group or subscriber or External number Additional infor mation...

Page 306: ...9 04 2018 Short Reference Call Deblocker Incoming Call Deblocker Incoming Enabling Call Deblocker Incoming for Subscribers on an Internal Phone 8 PIN 22 1 Disabling Call Deblocker Incoming for Subscri...

Page 307: ...l Allowance Account of a Subscriber on an Internal Phone 8 PIN 74 Subscriber number E PIN Admin or sub admin PIN Subscriber number Internal number of the individual phone for exchange line request typ...

Page 308: ...estination number Destination number Internal phone to be called Internal number of the group or subscriber for exchange line request type Direct exchange line phone with preceding Destination number...

Page 309: ...ith Suppressed Number Presentation on an Internal Phone 31 Destination number Destination number External phone to be called External number for exchange line request type Internal phone with precedin...

Page 310: ...ed Information V19 04 2018 Short Reference Call Data Single Call Record Call Data Single Call Record Deleting Own Call Data Records Works Council Function on an Internal Phone 8 PIN 51 PIN User PIN Ad...

Page 311: ...N MSN to be sent Own phone number number without exchange line access number unaffected by a direct exchange line phone or for a PTP connection PBX base number and extnsion number Destination number E...

Page 312: ...Access on an Internal Phone Account number Destination number Account number Used VoIP account VoIP Account number for exchange line request types Direct exchange line phone and Automatic exchange li...

Page 313: ...g on an Internal Phone 8 40 0 Logging in to a Group Only Incoming on an Internal Phone 8 41 1 Group number Logging in to All Groups Only Incoming on an Internal Phone 8 41 1 Group number Internal numb...

Page 314: ...nly Outgoing on an Internal Phone 8 42 0 Logging All Subscribers out of a Group Incoming and Outgoing on an Internal Phone 8 48 0 Group number Group number Internal number of the group for exchange li...

Page 315: ...e Hotel Functions Hotel Functions Entering the wake up Time for One time wake up on an Internal Phone hh mm Deleting the Waku up Time on an Internal Phone Setting the Room Status on an Internal Phone...

Page 316: ...sses must be entered using the Configuration Manager of the PBX Configuring the IPv4 Address of the PBX on an Internal Phone 8 PIN 931 E Querying the IPv4 Address of the PBX on an Internal Phone 8 941...

Page 317: ...X on an Internal Phone 8 943 Switching the DHCP Client of the PBX on on an Internal Phone 8 PIN 930 1 Switching the DHCP Client of the PBX off on an Internal Phone 8 PIN 930 0 Additional infor mation...

Page 318: ...Short Reference Identification IPv4 Address Subnet Mask Gateway DHCP Client Querying the DHCP Client Status of the PBX on an Internal Phone 8 940 Additional infor mation Display of the DHCP client sta...

Page 319: ...nternal Phone 011 Subscriber group number Handsfree Speaking to a System Phone on an Internal Phone 012 Subscriber group number Subscriber group number Internal number of the group or subscriber for e...

Page 320: ...etween Conversations on an Analogue Internal Phone R 1 Connecting Call Partners on an Analogue Internal Phone R 4 R Query key or Flash key R Query key or Flash key Additional infor mation You are talk...

Page 321: ...Internal Phone 8 81 K Switching the Configuration on an External Phone Remote switching number 8 PIN 81 K K 2 to 4 digit ID no of the configuration Additional information Authorisation required Remot...

Page 322: ...oudspeaker Announcement Loudspeaker Announcement Announcement to Announcement Output on an Internal Phone Number of the announcement output Number of the announcement output Internal number of the ann...

Page 323: ...ernal Phone 8 PIN 5650 Listening to the Announcement on an Internal Phone 8 PIN 5750 Deleting the Announcement on an Internal Phone 8 PIN 5550 PIN Admin or sub admin PIN Additional infor mation Wait f...

Page 324: ...Parking number P R Query key or Flash key Parking number Internal number of the parking zone for exchange line request type Direct exchange line phone with preceding P 0 9 no 0 9 of the park position...

Page 325: ...a Call Conversation in an Ongoing Call on an Internal Phone R 06 Parking number P R Query key or Flash key Parking number Internal number of the parking zone for exchange line request type Direct exc...

Page 326: ...an Internal Phone 481 Disabling Multi Path Call Forwarding for Subscribers on an Internal Phone 481 Destination number Internal or external phone to be called Internal number of the group or subscribe...

Page 327: ...d Group number Internal number of the group for exchange line request type Direct exchange line phone with preceding Destination number Internal or external phone to be called Internal number of the g...

Page 328: ...7 Group number 481 Group number Internal number of the group for exchange line request type Direct exchange line phone with preceding Additional infor mation Membership of the group required Group num...

Page 329: ...Take over Pick up and Call Take over Taking over a Call Conversation on an Internal Phone 06 Subscriber group number Subscriber group number Internal number of the group or subscriber for exchange li...

Page 330: ...te If at the end you hear a busy signal instead of a confirmation tone the new PIN may already be in use in the PBX and no change takes place Re attempt with another digit sequence 1st PIN Old PIN to...

Page 331: ...umber PIN User PIN Destination number External phone to be called External number for exchange line request type Internal phone with preceding exchange line access number or Short code dialling number...

Page 332: ...ll with Assigned Project on an Internal Phone 93 P Destination number P 2 to 6 digit project no Destination number External phone to be called External number for exchange line request type Internal p...

Page 333: ...iver next to the phone To disable Room Monitoring replace the receiver Destination number Internal number of the single phone for exchange line request type Direct exchange line phone with preceding R...

Page 334: ...red Switching Duration on an External Phone Remote switching number 8 PIN 26 R R 2 to 4 digit ID no of the relay Additional infor mation For relays with the operating modes light door opener alarm and...

Page 335: ...anual relay configuration dependent and automatic configuration switchover Authorisation required Remoteswitching number Remote switching number for remote programming PIN External PIN R 2 to 4 digit...

Page 336: ...nal Phone Remote switching number 8 PIN 26 R 0 Remoteswitching number Remote switching number for remote programming PIN External PIN R 2 to 4 digit ID no of the relay Additional infor mation For rela...

Page 337: ...Returning to the Last Call on Hold on an Analogue Internal Phone R 2 R Query key or Flash key Destination number Internal or external phone to be called Internal number of the group or subscriber for...

Page 338: ...ence Query and 3rd Call Connecting 2nd and 3rd Call Partner and Continuing to Talk to the 1st Call Partner on an Analogue Internal Phone R 4 Continuing the 3rd Call and Disconnecting the Other Calls o...

Page 339: ...tting on an Analogue Internal Phone R 2 R Query key or Flash key Destination number Internal number of the group or subscriber for exchange line request type Direct exchange line phone with preceding...

Page 340: ...rnal Phone R 0 Disconnecting the Active Call and Returning to the Call Partner on Hold on an Analogue Internal Phone R 1 Connecting Both Call Partners on an Analogue Internal Phone R 4 Transferring a...

Page 341: ...re V7 0D Advanced Information V19 04 2018 341 Short Reference Callback on Busy Callback on Busy Initiating Callback on Busy on an Internal Phone R 37 Cancelling Callback on Busy on an Internal Phone 3...

Page 342: ...7 0D Advanced Information V19 04 2018 Short Reference Callback on No Reply Callback on No Reply Initiating Callback on No Reply on an Internal Phone R 37 Cancelling Callback on No Reply on an Internal...

Page 343: ...e 1st number can be omitted if call forwarding is to be configured for the number currently sent by the phone Destination number Internal or external phone to be called Internal number of the group or...

Page 344: ...line phone The number can be omitted if call forwarding is to be configured for the number currently sent by the phone Additional infor mation Authorisation required The destination number may only b...

Page 345: ...itted if call forwarding is to be configured for the number currently sent by the phone Destination number Internal or external number to be called Internal number of the group or subscriber for excha...

Page 346: ...phone The number can be omitted if call forwarding is to be configured for the number currently sent by the phone Additional infor mation Authorisation required The destination number may only be an e...

Page 347: ...omitted if call forwarding is to be configured for the number currently sent by the phone Destination number Internal or external number to be called Internal number of the group or subscriber for exc...

Page 348: ...ine phone The number can be omitted if call forwarding is to be configured for the number currently sent by the phone Additional infor mation Authorisation required The destination number may only be...

Page 349: ...SN of the Dialling Phone on an Internal Phone 96 69 Enabling Time Control for a Special Phone Number on an Internal Phone 96 Own number 69 Additional infor mation Permanent configuration is disabled O...

Page 350: ...mitted if the phone is logged in to the group as outgoing Subscriber group number Internal number of the group or subscriber for exchange line request type Direct exchange line phone with preceding or...

Page 351: ...the group as outgoing Additional infor mation Authorisation and membership of the group required Group number Internal number of the group for exchange line request type Direct exchange line phone wi...

Page 352: ...l number of the group for exchange line request type Direct exchange line phone with preceding The number can be omitted if the phone is logged in to the group as outgoing Additional infor mation Auth...

Page 353: ...hone is logged in to the group as outgoing Subscriber group number Internal number of the group or subscriber for exchange line request type Direct exchange line phone with preceding or External numbe...

Page 354: ...Forwarding on No Reply on an Internal Phone 97 Group number 61 Group number Internal number of the group for exchange line request type Direct exchange line phone with preceding The number can be omit...

Page 355: ...without Re entering the Number on an Internal Phone 21 Disabling Unconditional Call Forwarding on an Internal Phone 21 Destination number Internal or external phone to be called Internal number of th...

Page 356: ...g the Number on an Internal Phone 67 Disabling Call Forwarding on Busy on an Internal Phone 67 Destination number Internal or external phone to be called Internal number of the group or subscriber for...

Page 357: ...No Reply without Re entering the Number on an Internal Phone 61 Disabling Call Forwarding on No Reply on an Internal Phone 61 Number Internal number of the group or subscriber for exchange line reque...

Page 358: ...018 Short Reference Call Restrictor Incoming Call Restrictor Incoming Enabling the Call Restrictor Incoming for Subscribers on an Internal Phone 8 PIN 23 1 Disabling the Call Restrictor Incoming for S...

Page 359: ...an Internal Phone 8 PIN 55 AA Listening to an Announcement on an Internal Phone 8 PIN 57 AA PIN Admin or sub admin PIN AA 01 10 no 1 10 of the announcment Zusatzinforma tionen Wait for trilling tone...

Page 360: ...r of the door for exchange line request type Direct exchange line phone with preceding R Query key or Flash key Additional infor mation Authorisation required R Query key or Flash key Door number Inte...

Page 361: ...Readiness on an Internal Phone If the Internal Phone Is the Owner of the Voice Mailbox 8 28 9 Recording an Announcement for a Voice Mailbox with a Phone on an Internal Phone 8 PIN 566 A Voice mailbox...

Page 362: ...Owner of the Voice Mailbox Voice mailbox number F PIN Admin sub admin or user PIN A 1 9 0 no 1 10 of the announcement Voice mailbox number Internal number of the voice mailbox for exchange line reque...

Page 363: ...t 4 Jumps to the previous announcement 5 Repeats the announcement you have just heard 6 Jumps to the next announcement 7 Selects the currently heard or free announcement for changing or recording Pres...

Page 364: ...er announcement of the phone number Initiates a callback Back to the message playback Additional information After having dialled the internal number wait until the announcement has ended Querying a V...

Page 365: ...oice mailbox 20 Enables recording and changing announcements Note The default announcement and your own announcements if any have been recorded will be played back The following functions are availabl...

Page 366: ...Additional function while a message is being replayed 9 Announces the phone number of the caller provided it has been transferred Further options after announcement of the phone number Initiates a cal...

Page 367: ...t 4 Jumps to the previous announcement 5 Repeats the announcement you have just heard 6 Jumps to the next announcement 7 Selects the currently heard or free announcement for changing or recording Pres...

Page 368: ...ans ferred Further options after announcement of the phone number Initiates a callback Back to the message playback Additional information After having dialled the inter number press while the announc...

Page 369: ...mailbox 11 Enables the voice mailbox 20 Enables recording and changing announcements Note The default announcement and your own announcements if any have been recorded will be played back The followin...

Page 370: ...ditional function while a message is being replayed 9 Announces the phone number of the caller provided it has been transferred Further options after announcement of the phone number Initiates a callb...

Page 371: ...Recording an Announcement on an Internal Phone 8 PIN 5631 Deleting the Announcement on an Internal Phone 8 PIN 5531 PIN Admin or sub admin PIN Additional infor mation Wait for trilling tone after 2nd...

Page 372: ...ng Music on Hold and Announcement on off and Listen to It on an Internal Phone 8 PIN 573 Option PIN Admin or sub admin PIN Option 0 no music on hold announcement 1 announcement only 2 internal music o...

Page 373: ...8 PIN 31 hh mm w Entering the wake up Time and Activating Repetitive wake up on an Internal Phone 8 PIN 32 hh mm w PIN User PIN hh 00 23 hour mm 00 59 minute w 1 7 single weekday Mon Sun 8 weekend Sat...

Page 374: ...Phone 8 PIN 34 Recording an Announcement on an Internal Phone 8 PIN 562 A Deleting an Announcement on an Internal Phone 8 PIN 552 A PIN User PIN PIN Admin or sub admin PIN PIN Admin or sub admin PIN...

Page 375: ...R RX Firmware V7 0D Advanced Information V19 04 2018 375 Short Reference Wake up Functions Listening to an Announcement on an Internal Phone 8 PIN 572 A PIN Admin or sub admin PIN A 1 3 no 1 3 of the...

Page 376: ...section provides a general overview of the integrated Configuration Manager It describes how to open and generally operate the Configuration Manager Moreover you can find tips on how to use the Help...

Page 377: ...administrator sub admin User Opening the Configuration Manager Requirements Recommended browsers Mozilla Firefox Google Chrome current version Knowledge of the IP address on the PBX Configured passwo...

Page 378: ...Manager as an Administrator 1 Enter the IP address of the PBX for example 192 168 0 240 2 Enter the admin user name and the corresponding password Opening the Configuration Manager as Sub Administrat...

Page 379: ...r Navigation Horizontal navigation bar From here you reach the pages Overviews and Monitoring The Search in the horizontal navigation bar searches for terms in the Navigation area The term is searched...

Page 380: ...Manager you go back directly to the login page Entry and Selection Fields Important Before leaving a page all of the settings configured on the pages with the following labelled fields must be confirm...

Page 381: ...y fields and then click Save In extendible lists the lower toolbar displays information about the actual and maximum possible number of entries in the table Dongle functions identified by have three n...

Page 382: ...Line at the bottom of the Configuration Manager Sorted in ascending order Sorted in descending order Adds an empty table row Saves the changes in the table row Deletes the selected table row s Import...

Page 383: ...a Dongle Opens the help page for the corresponding setting point Placing the cursor over the symbol displays or hides infor mation about the corresponding help topic tooltip Back leads you back to the...

Page 384: ...rties of the corre sponding service provider for the online name search function Copies name and phone number of the call partner into the address books Allows you to subsequently expand verify or upd...

Page 385: ...information If the password to log into the Configuration Manager is unknown the login dialogue can be closed by clicking Cancel and a simplified overview can be displayed The dealer and operator data...

Page 386: ...page 387 Groups page 388 Automatic Receptions page 390 Voice mail fax function page 390 Wake up times page 391 Switching times page 392 Ports page 392 Phone numbering plan page 393 Identification num...

Page 387: ...ubscribers a call on a separate external number is signaled Print The print view opens Call Forwarding Status Proceed as follows Using the Configuration Manager Overviews Call Forwarding Status The ov...

Page 388: ...n number The phone number to which incoming calls can be forwarded when call forwarding or multi path call forwarding is enabled is displayed here Note The table field which indicates whether call for...

Page 389: ...ber numbers Subscribers in groups tab You can sort the tables by clicking on the first or second column title Additional subscriber passwords Proceed as follows Using the Configuration Manager Overvie...

Page 390: ...fax function Proceed as follows Using the Configuration Manager Overviews Voice mail fax function All created voice mail and fax boxes are displayed in the overview The following information is shown...

Page 391: ...ximum shows the Maximum recording capacity available for the box Note The overview can be viewed and printed Print in the Configuration Manager by opening the page Overviews Voice mail fax function Th...

Page 392: ...onally a manually switched configuration is shown Each weekday is presented in a separat column A public holiday in the current calendar week will be presented with a blue coloured weekday in the colu...

Page 393: ...ready created and any additional numbers that have been taken from the internal numbering plan Subscriber phone numbers Group numbers Voice mailbox numbers Fax box numbers Phone numbers for door termi...

Page 394: ...ailable Note For some functions a 3 digit maximum phone numbers can be assigned because the last position is needed for the function e g door terminal numbers phone numbers for call parking The exchan...

Page 395: ...diagnosis page 395 External call channel assignment page 396 Status VoIP accounts page 397 Status internal subscriber page 401 Status IP relay page 406 System messages page 406 Network data stream pa...

Page 396: ...External call channel assignment The external call channel assignment shows the status of the call channels free in use not available the emergency call ability and whether a GSM gateway is connected...

Page 397: ...hese areas stand for the important steps for establishing a connection via the VoIP account The status of the VoIP accounts is indicated by a coloured dot At system start all of the dots are first sho...

Page 398: ...nsport protocol No STUN server has been entered for the VoIP provider in Public switched tel networks Voice over IP VoIP Provider Configure Error e g because The STUN server is offline The STUN server...

Page 399: ...d proxy areas were successful However since no phone number has been entered in the provider s registrar no calls can arrive over this account the account is not accessible The domain has been set inc...

Page 400: ...hone number unknown is considered successful Unclear e g because no attempt has yet been made to make a call over this VoIP account the STUN request failed or the system has been rebooted The area mus...

Page 401: ...is on the network ping is successful it cannot currently carry out its task e g maintenance tasks The account is blocked Status internal subscriber Proceed as follows Using the Configuration Manager...

Page 402: ...Notes After connecting an analogue phone the receiver must be picked up for correctly displaying the phone status The monitoring page should then be updated The PBX cannot automatically recognize the...

Page 403: ...he phone must be called for correctly displaying the phone status The monitoring page should then be updated The PBX cannot automatically recognize the removal of a device It s hardware status can be...

Page 404: ...device MAC address of the device has been determined Note Provisioning without MAC address is not possible System standard phone VoIP and ISDN phones The device was registered as system phone on the P...

Page 405: ...Notes Not all information is available for each device By double clicking on the additional information these can be copied to the clipboard for further processing Not assigned Under Not assigned the...

Page 406: ...d as follows Via the Configuration Manager Monitoring Status IP relay The status page of the IP relays displays information about the switching status of the IP relays Note The page initially displays...

Page 407: ...to 6 6 old log files are grouped to form a tar archive in the SFTP range SELECTED FILTER Network data stream To log the Ethernet data stream a network protocol in pcap format can be recorded This prot...

Page 408: ...he recorded data If you want to make the recorded data available to your specialised dealer or to the manufacturer for error analysis you must make sure that the legal requirements are fulfilled Proce...

Page 409: ...n the hardware these errors are listed in the overview Each error is explained in an error message In most cases a link will be displayed on which you can click to go to the page where the error can b...

Page 410: ...pics area is located under the Navigation area and contains many help topics They are provided for the opened configuration page Behind some settings the symbol is located If you place the cursor over...

Page 411: ...onfiguration Manager Help Icons in the Help Window Back to the previously opened help page Next page Previous page Displays the opened help page in the table of contents Open text Opens the print dial...

Page 412: ...overview of the whole help Navigating via the Index Click the Index to go to the index Via the letters you can go directly to the keywords under this letter and fruther on to the help pages of the ke...

Page 413: ...s which contain all keywords are displayed 3 Click Search text dependents on the operating system 4 Select a title from the list Note Click to display the currently open help page in the table of cont...

Page 414: ...414 COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 Settings Hardware Settings Hardware Topics Selection of modules page 415 Port configuration page 416...

Page 415: ...ifications here have to match the actual hard ware configura tions of your PBX If this is the case the settings will be marked in black If it is not the case the settings will be marked in red If an i...

Page 416: ...ort configuration Topics Settings Ports page 416 Settings Ports Proceed as follows Using the Configuration Manager page Hardware Port configu ration Notes If the settings for the module are marked in...

Page 417: ...used as external port Connection type The connection type for the ISDN connection that the network provider has provided for the NT needs to be configured for the external S 0 port Note No selection o...

Page 418: ...t is not used and port is not taken into account for the calculation of the total number of existing ports call channels internal Port is used as internal port S2M Ports B channel assignment type Sele...

Page 419: ...g interruption of calls first usable B channel Select the first B channel that was provided by your network provider or that was provided as the first one for the PBX due to restricted conditions inco...

Page 420: ...n V19 04 2018 Settings Public switched tel networks Settings Public switched tel networks Topics Exchange line request page 421 Emergency calls page 427 ISDN connections page 432 Voice over IP VoIP pa...

Page 421: ...Using the Configuration Manager page Public switched tel networks Exchange line request Note Some of the following settings can also be configured seperately for connections accounts EXCHANGE LINE REQ...

Page 422: ...irst switched off If the system wide automatic exchange line request is switched on you must note the following for the conversion of the existing phones COMfortel 600 For all phone numbers that are e...

Page 423: ...al tone after the exchange line access number has been dialled The external number can then be dialled The factory setting for the exchange line access number on the PBX is 0 This number is not effect...

Page 424: ...emergency numbers Note Emergency numbers preset in this way cannot be deleted You can only preset different public emergency numbers by subsequently changing the country settings Make sure that there...

Page 425: ...have a fixed number sequence for their area codes If this also applies to the location at which the PBX is installed you do not need to enter an area code Dial level The selection of the dial level L...

Page 426: ...NALLING TONES Dial tone Ringer Busy tone Depending on the location of the PBX the signalling tones are correspond ingly preconfigured but they can also be changed For these tones only the frequencies...

Page 427: ...networks Emergency calls Emergency Call Priority An external line is definitely made available from the PBX when dialling the emergency number or if an alarm is detected If necessary a call can be int...

Page 428: ...ead of only 112 In this way numbers beginning with 11 will remain available to be assigned as internal numbers An emergency number can be dialled without exchange line access number but it is not poss...

Page 429: ...11 are entered without an area code which reduces the size of the internal call numbering plan For example if the emergency phone numbers are 110 and 112 this means the internal numbers 110 and 112 a...

Page 430: ...the entries marked in the list Service Numbers Service Numbers Overall you can enter up to ten external numbers as emergency call or service phone numbers Note Public service phone numbers e g beginni...

Page 431: ...o the location at which the PBX is installed you do not need to enter an area code Name The name is used for display purposes on the system phone The name along with the phone number also appears on s...

Page 432: ...Configuration PTP Connection page 460 Settings Extension page 479 Settings Additional Numbers page 482 Settings PTMP Connection Proceed as follows Separately for external S0 ports Using the Configurat...

Page 433: ...ncy calls This exchange line cannot be used for emergency calls When you attempt to dial an emergency number you will hear the announcement This phone does not allow emergency calls Please use an alte...

Page 434: ...y cause call charges for the caller even if no one picks up the phone at the internal destination If the PBX is not connected to the land line outgoing external calls can only be accepted via a target...

Page 435: ...number e g a service phone number that is transferred to the destination by the exchange line without its correctness being checked Name The name is used for display purposes on the system phone Ring...

Page 436: ...s for the ISDN connection are settings that should only be changed if e g country or provider specific particularities make it absolutely necessary PTMP CONNECTION Proceed as follows Using the Configu...

Page 437: ...he network provider The PBX stores the charge information sent by the network provider and uses it to evaluate individual calls Important Disabling this function is only advisable if it causes problem...

Page 438: ...e used to calculate the charges General info Country code International phone prefix coungry code e g 0044 for the UK of the country Local area code Phone number prefix area code e g 0208 for Greater...

Page 439: ...al area codes do not exist Here the dial level Location must not be selected Note After the port settings once have been made correctly no further changes should be made Source suitable for clock sync...

Page 440: ...nal dial tone indicates its action readiness Language delay at setup ack with inband info Interfering noise during dialling phase are avoided Always send DTMF digit after inband info Note This is a co...

Page 441: ...N connection is used for LCR calls Notes LCR must be disabled if the network provider does not support LCR However you can always perform LCR manually by dialling a provider area code prefix if the ne...

Page 442: ...OMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 Settings Public switched tel networks ISDN connections New A new digit is added to the table Delete Deletes the entries marked in the...

Page 443: ...ge processings are not supported by all providers Registro Special form of the Keypad call forwarding method in Spain CR facility The call forwarding is controlled in the PTP connection Not every prov...

Page 444: ...ethod 2 B channel When an external phone number is forwarded the call can be forwarded via a call channel on any of the other ports A call can only be redirected via a call channel on the same port Th...

Page 445: ...g time depends on their settings and cannot be configured in the PBX Routing via exception numbers VoIP GSM Requirements Configured exception numbers page Routing VoIP and GSM Routing Exception number...

Page 446: ...supported by all providers Service Indicator for the call forwarding query Select the Service Indicator for the call forwarding query All services Speech only Audio 3kHz Speech Audio Telephony 3 kHz...

Page 447: ...refix Enter a prefix 0 9 max 4 digits to send possibly necessary control commands to the provider Destination number CDPN receives postfix Enter a postfix 0 9 max 4 digits to send possibly necessary c...

Page 448: ...LIP no screening switched on for the ISDN connection If a call is forwarded via the external connection the caller s phone number is sent to the destination of the forwarded call If it is an anonymous...

Page 449: ...for the destination number CDPN s as a wildcard for the own phone number MSN CALL FORWARDING IF BUSY CFB Call forwarding available in exchange line The exchange line has a CFB therefore this function...

Page 450: ...CFNR therefore this function can be enabled The router does not have a CFNR therefore this function must be disabled Keypad Registro code Enable CFNR Keypad Registro code Disable CFNR The feature code...

Page 451: ...means both settings must be made in dependency to each other Select the type Unknown Subscriber National International how the phone number shall be transferred Select the phone number format dependen...

Page 452: ...nt Dial prefix The called party number is sent as keypad sequence The dial prefix is provider specific e g 31 OUTGOING CALLS CGPN Own phone number of type Own phone number in format Note The settings...

Page 453: ...quality on the receive side could be slightly changed As from subscriber The LLC call type is adopted from the subscriber Automatically Audio 3kHz is preferably used At problems with the destination i...

Page 454: ...nternational how the phone number shall be transferred Select the phone number format dependent on the phone number type CONNECTED CALLS COPN Connected phone number of type Connected phone number in f...

Page 455: ...er in Spain the special encoding Standard might as well be selected FOR INCOMING CALLS Waiting for direct dialling 4 8 sec Note This is a country specific setting only relevant in Austria Enter a wait...

Page 456: ...tion type PTP connection at external S0 port PBX base number A PTP connection has a PBX base number base number header base phone number and Direct Dial In DDI extension numbers The network provider a...

Page 457: ...atch the external extension numbers the system automati cally performs a 1 1 assignment for the extension numbers in the exten sions block If an extension cannot be assigned the fallback call distribu...

Page 458: ...connection They must be entered in the PBX and GSM gateway configurations Notes When you configure the GSM gateway you must also input the connection type of the ISDN connection GSM gateways accept ex...

Page 459: ...t This phone does not allow emergency calls Please use an alternative Expert configuration Configure Opens the expert configuration Port x Assigns the PBX base number entered here to a port Notes If t...

Page 460: ...PTP Connection Important The expert settings for the ISDN connection are settings that should only be changed if e g country or provider specific particularities make it absolutely necessary PTP CONN...

Page 461: ...o Execute The settings of this port can be copied an transferred for another port Charge information Requirements Charge information provided by the network provider The PBX stores the charge informat...

Page 462: ...R callback on no response is enabled by the network provider Configured prefixes country prefix and local area code The PBX offers the callback option to an external caller if the connection they dial...

Page 463: ...happen that the caller is given the option of a callback In this case the caller s reply is not forwarded to the PBX and therefore the function cannot be performed Ringtone for the PTP connection bun...

Page 464: ...embourg do not have a fixed number sequence for their area codes If this also applies to the location at which the PBX is installed you do not need to enter an area code Dial level The selection of th...

Page 465: ...e ISDN exchange line Layer 1 permanently active Requirements External S0 port optional see Technical Data in the Operating Constructions An activation of the layer 1 is requested from the PBX as soon...

Page 466: ...0 is a timer for ISDN that disconnects a call connection after a certain time The call is not disconnected after a certain time Routing Use Soft LCR 4 0 for this connection Requirements Network provid...

Page 467: ...ider supports the dial around service LCR provider digit recognition for this connection Requirements Disabled Adopt settings from PBX location Germany The digits in the table below are the common LCR...

Page 468: ...processings are not supported by all providers Registro Special form of the Keypad call forwarding method in Spain CR facility The call forwarding is controlled in the PTP connection Not every provid...

Page 469: ...ethod 2 B channel When an external phone number is forwarded the call can be forwarded via a call channel on any of the other ports A call can only be redirected via a call channel on the same port Th...

Page 470: ...g time depends on their settings and cannot be configured in the PBX Routing via exception numbers VoIP GSM Requirements Configured exception numbers page Routing VoIP and GSM Routing Exception number...

Page 471: ...supported by all providers Service Indicator for the call forwarding query Select the Service Indicator for the call forwarding query All services Speech only Audio 3kHz Speech Audio Telephony 3 kHz...

Page 472: ...refix Enter a prefix 0 9 max 4 digits to send possibly necessary control commands to the provider Destination number CDPN receives postfix Enter a postfix 0 9 max 4 digits to send possibly necessary c...

Page 473: ...CLIP no screening switched on for the ISDN connection If a call is forwarded via the external connection the caller s phone number is sent to the destination of the forwarded call If it is an anonymou...

Page 474: ...line does not have a CFB therefore this function must be disabled CALL FORWARDING NO REPLY CFNR Call forwarding available in exchange line The exchange line has a CFNR therefore this function can be...

Page 475: ...r type CDPN receives prefix Enter a prefix 0 9 max 4 digits to send possibly necessary control commands to the provider CDPN receives postfix Enter a postfix 0 9 max 4 digits to send possibly necessar...

Page 476: ...GPN Own phone number of type Own phone number in format Note The settings of type and in format build a group which means both settings must be made in dependency to each other Select the type Unknown...

Page 477: ...quality on the receive side could be slightly changed As from subscriber The LLC call type is adopted from the subscriber Automatically Audio 3kHz is preferably used At problems with the destination i...

Page 478: ...nternational how the phone number shall be transferred Select the phone number format dependent on the phone number type CONNECTED CALLS COPN Connected phone number of type Connected phone number in f...

Page 479: ...the special encoding Standard might as well be selected FOR INCOMING CALLS Waiting for direct dialling 4 8 sec Note This is a country specific setting only relevant in Austria Enter a waiting time un...

Page 480: ...t from the ones used in linear call distribution or if an extension number is needed for a different function e g remote configuration CLIP no screening you must also enter it in the phone number list...

Page 481: ...hange line without its correctness being checked Name The name is used for display purposes on the system phone Ringtone The ringtone specifies which sequence of sounds is used to signal external call...

Page 482: ...arately for PBX base numbers Using the Configuration Manager page Public switched tel networks ISDN connections Additional PTP connection numbers Requirements Configured PBX base number ADDITIONAL NUM...

Page 483: ...connection These numbers are not attached to the PBX base number Note You can input up to 250 external numbers for land line and VoIP connections in the PBX In other words the total maximum number of...

Page 484: ...s Ringtone The ringtone specifies which sequence of sounds is used to signal external calls to internal subscribers on the PBX Note See the Functions Uses Concepts Ring tones section for infor mation...

Page 485: ...Provider page 487 Management VoIP Account page 515 Settings VoIP Accounts page 517 Expert Settings PTMP Connection page 527 Expert Settings PTP Connection page 535 Settings Additional Numbers VoIP pag...

Page 486: ...he list Import IMPORT PROVIDER Requirements PC or PBX with existing connection to the Internet A file with individual provider access data XML will be downloaded from the update server Depending on th...

Page 487: ...viders and uses that provider as the basis for creating a new VoIP provider Settings VoIP Provider Proceed as follows Separately for VoIP providers Using the Configuration Manager page Public switched...

Page 488: ...ddress It is made up of the VoIP phone number and the domain separated by the character subscriber domain Name resolution There are both country specific and provider specific reasons why name resolut...

Page 489: ...D under Used Internet access First DNS server IPv4 4 blocks with 3 digits separated by a dot IPv6 8 blocks with 4 digits or letters separated by a colon Note If an IPv6 address is entered as DNS serve...

Page 490: ...rding for incoming SIP packets on the SIP port set up in the VoIP provider s configuration Time limit for registration 1 to 60 min The registration time specifies how many minutes the PBX waits before...

Page 491: ...function is performed in the reverse direction for the reply Disabled NAT traversal is not performed by the PBX The router which connects the local area network with the Internet should be a properly...

Page 492: ...to the Firewall to maintain the NAT mapping Note Some VoIP providers block accounts if the Interval for NAT Keep Alive is too short As a rule this is reported with error message 503 during SIP registr...

Page 493: ...ixed default setting Enter this data as an IP address or a URL Note The Overviews Ports page shows an overview of the PBX ports incoming and outgoing SIP port 1 to 65535 The SIP port on the PBX is use...

Page 494: ...adjust the interval of the SIP session timer or switch it off Deactivation of SIP Prack RFC 3262 The negotiation of SIP option 100rel is disabled This might be necessary if the provider supports SIP F...

Page 495: ...inputs SIPS URL structure Requirements External VoIP channel that supports SIPS optional see Technical Data in the Instructions A certificate for the VoIP provider stored in the PBX This provider encr...

Page 496: ...l IPv4 IPv4 operating mode is used for communications with the VoIP provider IPv6 IPv6 operating mode is used for communications with the VoIP provider automatically The PBX first checks whether the V...

Page 497: ...els provided by the VoIP provider Number of VoIP channels provided by the VoIP provider If these channels are occupied additional connections required are made using another provider VoIP channels res...

Page 498: ...ill be encrypted and then transmitted if not the call data will not be encrypted required Forces enabling of call data encryption by SRTP The connection is not established if the call partner VoIP pro...

Page 499: ...rmed by the PBX The router which connects the local area network with the Internet should be a properly functioning SIP aware router which performs NAT traversal Enabled with use of STUN NAT traversal...

Page 500: ...voice data Both procedures The PBX transmits the DTMF signals on two channels 1st contains DTMF tones together with the voice data 2nd contains the DTMF signal Echo Cancellation This compensates for...

Page 501: ...t available quality Selects a codec sequence with best possible VoIP call quality high bandwidth as highest priority Good compromise Selects a compromise between VoIP call quality high bandwidth and c...

Page 502: ...request This information includes the IP address and port outside their private network that is viewed as the source of their data This information is entered in the requests instead of the actual pr...

Page 503: ...s tones announcements which are played by the VoIP provider when the connection with the call forwarding destination is estab lished If external call forwarding is configured over a VoIP provider the...

Page 504: ...reached As long as the DNS server delivers this entry it will be prioritised SIP stack type Type 1 Software module for the SIP log processing used previously Type 2 New extensive software module for...

Page 505: ...networks enables smooth extensive fax transmission to take place Note If problems occur when T 38 is switched on you can change the setting used to negotiate the fax protocol T 38 negotiation Complia...

Page 506: ...stination phone number is transmitted from the PBX to the VoIP provider with the entire country code in mobile telephony format e g 44 Country code without leading zeroes The destination phone number...

Page 507: ...04 2018 507 Settings Public switched tel networks Voice over IP VoIP If prefixes are necessary for conversion for dialling a number without prefixes the prefixes set for the account are used Public s...

Page 508: ...mobile telephony format e g 44 Country code without leading zeroes Your own external phone number that is to be transferred is sent to the VoIP provider with a shortened country code without the inter...

Page 509: ...al area code but without a leading zero e g 5306 Notes The PBX checks whether any of the specified phone numbers are to be transferred and if so which ones Subscriber scr Properties Exchange line sett...

Page 510: ...isplay text area is used to transfer the name In accordance with RFC 3325 with P Asserted Identity Your own external phone number that is to be transferred Network Provided Number is sent to the VoIP...

Page 511: ...oIP provider expects to receive the number presentation suppression No display text If number presentation suppression is switched on an empty display text is sent in the From header Anonymous The sen...

Page 512: ...tings select an incoming call under Monitoring Network Data Stream and view it in the Wireshark programme Select the options you require in the list fields under Search prioritisation Wireshark term T...

Page 513: ...ne number Sets a prefix for the country code before the phone number maximum 10 characters Source for called number Default Selects an evaluation method for phone numbers which will work for most prov...

Page 514: ...which will work for most providers The user provided number unscreened number corresponds to CLIP no screening in the From header is transferred to the network provided number screened number The pho...

Page 515: ...k Provided Number Network verified incoming phone number The evaluatable phone number is searched for in the Invite in the sequence entered User Provided Number Non verified incoming phone number corr...

Page 516: ...name Freely selectable name This name is used to identify the account within the PBX Connection type Connection type to be used with the account PTMP connection VoIP account with multiple subscriber n...

Page 517: ...ngs for the VoIP account Delete Deletes the entries marked in the list Settings VoIP Accounts Proceed as follows Separately for VoIP accounts Using the Configuration Manager page Public switched tel n...

Page 518: ...n you attempt to dial an emergency number you will hear the announcement This phone does not allow emergency calls Please use an alternative Note The phone allows emergency calls by default Check you...

Page 519: ...r restricts the phone numbering plan User name User name assigned by the VoIP provider when the account was set up It is used to identify the user to the VoIP provider Notes Note that some providers a...

Page 520: ...using the Voice over IP service e g a dial in password Find out what information is needed for the dial in and enter it accordingly The password is called different things by different providers For...

Page 521: ...ISCELLANEOUS Expert configuration Configure Opens the expert settings page PHONE NUMBERS FOR PTP CONNECTION PBX base number Extensions block from to Requirements prefixes country and local area code c...

Page 522: ...1 1 assignment for the extension numbers in the extensions block If an extension cannot be assigned the fallback call distribution function is enabled If you want an extension number to be different...

Page 523: ...ernal calls to the phone numbers of the PTP connection to internal subscribers on the PBX Notes Individual ringtones can be assigned to extension numbers that were input in different ways See the Func...

Page 524: ...number of MSNs DDI numbers and additional numbers is 250 Phone number for CLIP no screening Requirements set up phone number CLIP no screening switched on for the VoIP account Customer specific phone...

Page 525: ...subscribers on the PBX Note See the Functions Uses Concepts Ring tones section for infor mation about exceptions to signalling and sound sequences New Adds a new phone number Delete Deletes the entrie...

Page 526: ...line without its correctness being checked Display name This name is used for display purposes on the system phone Notes If no display name has been entered the account name is displayed If your prov...

Page 527: ...a new phone number Delete Deletes the entries marked in the list Expert Settings PTMP Connection VOIP ACCOUNT Adopt settings from PBX location Germany The PBX s location is automatically adopted Count...

Page 528: ...number prefix area code e g 0208 for Greater London of a location for which the account s VoIP provider has provided the phone numbers Note Some countries e g Denmark Greece Luxembourg do not have a...

Page 529: ...IP connection is used for LCR calls Notes LCR must be disabled if the network provider does not support LCR However you can always perform LCR manually by dialling a provider area code prefix if the n...

Page 530: ...igured and performed in different ways The exchange line router or the provider determines which of the call forwardings listed below can be used Keypad The call forwarding is controlled in the PTMP e...

Page 531: ...the call cannot be forwarded because the channels are busy is therefore higher Renew call forwarding at PBX reboot When rebooting the PBX the saved data of the call forwarding is renewed Important In...

Page 532: ...ination number involved in call forwarding for external numbers has been set up as an exception number If so the call is sent along the configured path If the destination number has not been entered i...

Page 533: ...ters comma for a 0 5 second pause n as a wildcard for the destination number CDPN m as a wildcard for the own phone number MSN CALL FORWARDING IF BUSY CFB Call forwarding available in exchange line Th...

Page 534: ...hange line The exchange line has a CFNR therefore this function can be enabled The exchange line does not have a CFNR therefore this function must be disabled Keypad Registro code Enable CFNR Keypad R...

Page 535: ...tically adopted County settings for this exchange line Requirements Adopt settings from PBX location Germany disabled Select the country for this exchange line General info Country code International...

Page 536: ...ave the entry field empty if this also applies to the city of the VoIP account Dial level The selection of the dial level Location National International is country specific Depending on the country a...

Page 537: ...y dialling a provider area code prefix if the network provider supports the dial around service LCR provider digit recognition for this connection Requirements Disabled Adopt settings from PBX locatio...

Page 538: ...the provider or router 2 B channel The call forwarding is performed by the PBX during a call It is possible for all exchange line types but requires a free voice channel and the number of the caller...

Page 539: ...hich a call is forwarded if the called subscriber does not respond Note The waiting time applies only to call forwarding that was set up using the PBX If the network provider has configured the call f...

Page 540: ...a the PBX use any available call channel CALL FORWARDING UNCONDITIONAL CFU Call forwarding available in exchange line The exchange line has a CFU therefore this function can be enabled The exchange li...

Page 541: ...ettings Additional Numbers VoIP Proceed as follows Using the Configuration Manager page Public switched tel networks Voice over IP VoIP Additional numbers PTP connection Requirements Configured PTP co...

Page 542: ...he destination by the exchange line without its correctness being checked Name The name is used for display purposes on the system phone Ringtone The ringtone specifies which sequence of sounds is use...

Page 543: ...n Manager page Public switched tel networks Call distribution Note External numbers that are required as Call Through numbers Functions Call Through are not allowed to be used in call distri bution In...

Page 544: ...ect the connections to be displayed configured A separate call distribution is set for each external connection A single connection as is defined here as A PTMP connection fixed network or GSM A singl...

Page 545: ...P PTMP connections Internal no name Fallback The caller is transferred to the fallback function Internal number The caller will be transferred to the selected internal number subscriber group voice ma...

Page 546: ...ions must be selected linear fallback The caller will be transferred to the internal number similar to the DDI If this phone number is not configured in the PBX the fallback function will be used Reje...

Page 547: ...The fallback function indicates how the PBX deals with calls which could not be transferred or rejected via call distribution Reject The caller will hear the busy signal Fallback settings The caller w...

Page 548: ...or fallback and thus in parallel to the call phase Delayed fallback after Requirements Selected fallback number see fallback All calls which have not been answered will be redirected after the configu...

Page 549: ...Advanced Information V19 04 2018 549 Settings Public switched tel networks Call Distribution A 1 1 assignment for the extensions is made automatically for internal numbers and external extensions that...

Page 550: ...ernal numbers Proceed as follows Separately for configurations Separately for external numbers Using the Configuration Manager page Public switched tel networks Call forwarding Using a character strin...

Page 551: ...function key see the manual for the phone With a standard phone you can change call forwarding in the permanent configuration and switch on the permanent configuration or the current configuration usi...

Page 552: ...busy external calls to the external number are forwarded to the entered external destination number Destination number Destination number external number or short code number to which external calls...

Page 553: ...on V19 04 2018 553 Settings Subscriber scr Settings Subscriber scr Topics Phone numbers page 554 IP provisioning page 561 Profiles page 568 COMfortel DECT page 585 Properties Function overview page 59...

Page 554: ...l number You can select any of the numbers in the internal supply of phone numbers This number is then used for distributing calls and can be called directly by another internal subscriber Select New...

Page 555: ...the system phone as the first MSN Also on an ISDN unit make sure that the phone number is transmitted to the PBX Name Freely selectable name This name is used to identify the subscriber within the PB...

Page 556: ...ut ISDN end devices ISDN system phone System phone COMfortel 1100 1200 1400 1500 1600 2500 2500 AB 2600 ISDN phone ISDN phone in compliance with the Euro ISDN Standard DSS1 ISDN PC controller ISDN PC...

Page 557: ...CT 900C on a COMfortel DECT IP1040 Base Handset on COMfortel WS IP Handset e g COMfortel M 100 200 210 300 310 on a COMfortel WS 400 IP or COMfortel WS 650 IP Door terminal VoIP door terminal selectio...

Page 558: ...e to the subscriber you can configure the provisioning file using the page Subscriber scr IP provisioning File management For the new subscriber PINs and passwords will be automatically generated you...

Page 559: ...ces Select one of the existing MAC adresses assigned devices MAC adresses already assigned to the subscribers manual assignement Enter manually only digits or take over a MAC adress after reading with...

Page 560: ...560 COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 Settings Subscriber scr Phone numbers Delete Deletes the entries marked in the list...

Page 561: ...Files page 563 Settings Provisioning Proceed as follows Using the Configuration Manager page Subscriber scr IP provi sioning Settings Requirements Automatic provisioning via the provisioning server a...

Page 562: ...bscriber data Note Only enable this function if you operate phones on the PBX that do not have an own client certificate Client certificates are stored in the PBX for the following IP phones COMfortel...

Page 563: ...ubscriber scr IP provisioning Management Provisioning Files Proceed as follows Using the Configuration Manager page Subscriber scr IP provi sioning File Management New Delete Note The default provisio...

Page 564: ...g files and click Export The provsioning files will be generated in a provisioning zip folder Access authorisation Provisioning file Authorisation Provisioning files can partly contain sensitive subsc...

Page 565: ...pty provisioning file Standard xml is provided as default file The Standard xml file cannot be deleted or edited in the integrated file editor but it can be viewed Provisioning files Edit For editing...

Page 566: ...ng COMfortel IP Editor The COMfortel IP Editor simplifies the provisioning settings e g NTP or function keys The settings are adopted to the provisioning file after saving Notes When opening the COMfo...

Page 567: ...0D Advanced Information V19 04 2018 567 Settings Subscriber scr IP provisioning File editor Via the file editor settings e g NTP or contacts are directly made in the provisioning file xml cfg FILE EDI...

Page 568: ...les page 569 Settings Profile Assignment page 584 Management Profile Proceed as follows Using the Configuration Manager Profile name The available profiles default profiles user defined profiles are d...

Page 569: ...n Manager Profile related page Subscriber scr Profiles Configuration Configure PROFILE CONFIGURATION Select the profile you want to display configure Function related page Subscriber scr Profiles Func...

Page 570: ...ibers Exchange line authorisation business Expert Exchange line authorisation private Expert Defines which kind of phone numbers may be dialled with a subscriber International All international and do...

Page 571: ...calls cannot be made The subscriber hears a corre sponding announcement This function is for example useful for remote extensions as the emergency call is issued at the location of the PBX and not at...

Page 572: ...irrespective of his exchange line authorisation So it extends the exchange line authorisation Phone book authorisation business Phone book authorisation private Requirements At least the Only internal...

Page 573: ...al preferred exchange lines For outgoing external calls the connections released under Expert are used depending on the selected priority This makes the definition of a preferred exchange line priorit...

Page 574: ...hange line dependent The phone number to be presented is configured separately for each external connection under Expert Notes On a connection with a GSM gateway the phone number presentation configur...

Page 575: ...call The number presentation to the network provider is not suppressed by the phone If the number presentation should always be suppressed the number presentation outgoing must be configured as Exchan...

Page 576: ...ver which the subscriber is called are presented on the PTMP connection Exchange line dependent The phone number to be presented is configured separately for each external connection under Expert Note...

Page 577: ...the phone numbers entered in the selected call deblocker Call restrictor incoming Requirements Configured call restrictor Using the Configuration Manager page User data Special numbers A caller who tr...

Page 578: ...s the subscribers who have already been called for this call If the subscriber is the destination of a call forwarding again the call ends with the previous destination The caller hears the dial tone...

Page 579: ...er CF on no reply Destination number Delay time for CF on no reply Internal and external calls to the subscriber are forwarded after the entered delay time to the entered destination number Authorisat...

Page 580: ...oors The subscriber can phone with all doors and open the doors by pressing a key Features to be configured by the network provider CF key pad The subscriber can forward the own external number via ph...

Page 581: ...1 Settings Subscriber scr Profiles Transfer of external calls externally The subscriber can transfer a call between two external subscribers CF groups Follow me The subscriber can switch group propert...

Page 582: ...box will be called immediately on no reply The voice mailbox will be called after expiration of the entered delay time on busy The voice mailbox will be called if the internal number of the subscriber...

Page 583: ...ystem phones ISDN VoIP do not receive info calls New voice message are displayed on these phones via LED signalling e g message button Settings Baby call connection without dialling Destination number...

Page 584: ...evalu ation by BLF No phone numbers of the subscriber s calls will be transmitted by BLF Settings Profile Assignment Proceed as follows Using the Configuration Manager A configuration depending profil...

Page 585: ...ge 588 Using the Configuration Manager to Configure a Function Key for PBX Functions page 589 Copying a Function Key Assignment into Other COMfortel DECT 900 900C Handsets page 592 Restoring a Phone B...

Page 586: ...tel DECT 900 900C Handsets 1 Open the page Subscriber scr COMfortel DECT 2 Select the DECT base in the list field under DECT base 3 Select or clear the check box under Enable registration mode 4 If yo...

Page 587: ...re you log in the handsets to the base station Proceed as follows Using the Configuration Manager Requirements COMfortel DECT 900 Base connected to the internal S0 port COMfortel DECT 900 900C Handset...

Page 588: ...ield and to then select a number by clicking it 5 Select the mobile handset type in question in the list field under IPUI of the handset serial number of the handset Using the Configuration Manager to...

Page 589: ...nction Key for PBX Functions The function key on a COMfortel DECT 900 900C Handset can be assigned to up to ten programming functions on the PBX Proceed as follows Using the Configuration Manager Requ...

Page 590: ...g the function key on a COMfortel DECT 900 900C Handset 6 In the Tmpl for the programming function entry field enter a programming function on the PBX or replace the placeholder for the specified prog...

Page 591: ...key for an additional mobile handset Note The function key of a mobile handset can be copied into other mobile handsets Copy keys under Function keys The PBX begins to distribute the data to the mobil...

Page 592: ...900C Handsets Configured and assigned internal numbers for the COMfortel DECT 900 900C Handsets 1 Open the page Subscriber scr COMfortel DECT 2 Select the DECT base in the list field under DECT base...

Page 593: ...p to two minutes the mobile handset is not available and Copying from PBX is shown on the display 8 Click Close Restoring a Phone Book from the PBX If you have accidentally deleted one or more phone b...

Page 594: ...ination phones check box 5 Select the phone number of the source in the list field under Source number of the COMfortel DECT handset 6 Select or clear the required check boxes under Target 7 Click Sav...

Page 595: ...ure Function related page Subscriber scr Function overview Configure Opens the configuration of the single function for all subscribers Important The settings done are only valid on the condition that...

Page 596: ...l Set and a COMfortel VoIP 2500 AB system phone Notes To change current PINs and passwords click on Edit PIN and password All of the PINs in the PBX are unique This means that it is not possible to al...

Page 597: ...s click on Edit PIN and password A coloured bar under the entry field shows the security level of the password red low level green high level Passwords with a low security level can not be saved Cauti...

Page 598: ...trator additional passwords for the Configuration Manager API and Action URLs can be configured when logging in as subscriber If only one of the above mentioned requirements has been enabled according...

Page 599: ...evices Action URLs The switching or triggering of relays e g door opener or alarms can also be configured with this setting or excluded in individual cases Devices Alarms Configure or e g Devices Door...

Page 600: ...onfiguration Manager Logout Requirements Administrator Displays existing logging in of the user sub administrator By clicking the user sub administrator is logged out of the Configuration Manager Rese...

Page 601: ...All subscribers Exchange line authorisation business Expert Exchange line authorisation private Expert Defines which kind of phone numbers may be dialled with a subscriber International All internatio...

Page 602: ...Emergency calls cannot be made The subscriber hears a corre sponding announcement This function is for example useful for remote extensions as the emergency call is issued at the location of the PBX...

Page 603: ...deblocker irrespective of his exchange line authorisation So it extends the exchange line authorisation Phone book authorisation business Phone book authorisation private Requirements At least the Onl...

Page 604: ...ount Special preferred exchange lines For outgoing external calls the connections released under Expert are used depending on the selected priority This makes the definition of a preferred exchange li...

Page 605: ...sented Exchange line dependent The phone number to be presented is configured separately for each external connection under Expert Notes On a connection with a GSM gateway the phone number presentatio...

Page 606: ...tarting a call The number presentation to the network provider is not suppressed by the phone If the number presentation should always be suppressed the number presentation outgoing must be configured...

Page 607: ...nnection over which the subscriber is called are presented on the PTMP connection Exchange line dependent The phone number to be presented is configured separately for each external connection under E...

Page 608: ...ming Requirements Configured call deblocker Using the Configuration Manager page User data Special numbers The do not disturb function does not apply to callers who use one of the phone numbers entere...

Page 609: ...the subscriber are forwarded to the entered destination number Multi path Call Forwarding Destination number Internal and external calls to the subscriber are signaled additionally to the entered dest...

Page 610: ...rwarding again the call ends with the previous destination The caller hears the dial tone until the call is accepted If the destination is busy or the maximum call duration has been reached a busy sig...

Page 611: ...eply Internal and external calls to the subscriber are forwarded after the entered delay time to the entered destination number Authorisations Sub admin The subscriber has the rights of a sub administ...

Page 612: ...iber may take calls of other subscribers that are members of groups the subscriber is also member of It does not make any difference if the subscriber is currently logged in or out The subscriber is a...

Page 613: ...ubscriber can perform speaker announcements on the selected announcement output All announcement outputs The subscriber can perform speaker announcements on all announcement outputs Switching of relay...

Page 614: ...key All doors The subscriber can phone with all doors and open the doors by pressing a key Features to be configured by the network provider CF key pad The subscriber can forward the own external num...

Page 615: ...subscriber can delete the phone number of the communication partner from the last call made to ensure that this number is not viewed by unauthorised persons CF groups Follow me The subscriber can swit...

Page 616: ...number information if transmitted is displayed on the display of the phone Extended CLIP info Requirements Subscriber is a CLIP capable analogue phone In the caller list of the phone date and time of...

Page 617: ...e subscriber can evaluate the charge information sent to them by the network provider transferred to display the charges they incur No Switches off the conversion of the transferred charge information...

Page 618: ...key menu use a flash of 300 ms to do this In order to also use these functions on the PBX the same time as the hook flash timing must be configured on the PBX Usually there is an additional flash butt...

Page 619: ...ransmission and loss of packets can be compensated that way Echo cancellation The system compensates for local echoes and reverberation effects during internal VoIP calls Format of transferred phone n...

Page 620: ...o identify the MAC address of the phone so that the phone can be matched to a subscriber and his her provisioning data found devices Select one of the existing MAC adresses assigned devices MAC adress...

Page 621: ...during its first boot process Header file Display of the header file which is assigned to the subscriber Using the Configuration Manager page Subscriber scr IP provi sioning File management Provision...

Page 622: ...subscriber Both the subscriber and the selected voice mailbox will be automatically called for all incoming calls made to the internal number of the subscriber Important The PBX supports only one cent...

Page 623: ...if no call forwarding on busy has been enabled for the subscriber on no reply on busy The voice mailbox will be called if the subscriber does not reply or if the internal number of the subscriber is...

Page 624: ...ber s phone costs This factor is used to multiply the charges transmitted from the network provider or the calculated charges The phone costs calculated in this way are used in the call data list Prel...

Page 625: ...fferently configurable functions for private and business calls activated Using the Configuration Manager page Subscriber scr All subscribers The subscriber is able to make private calls without enter...

Page 626: ...for the subscriber in the selected number can be queried without the block time of approximately 15 minutes e g at a PC and Notebook if the RSS feed has been subscribed for previ ously Important A re...

Page 627: ...an be found under Extras Add ons You will subscribe to RSS feed RSS feeds you subscribed to are provided via an RSS reader of the browser used e g on Mozilla Firefox under Bookmarks Subscribe to This...

Page 628: ...ial a phone number Note See the Functions Uses Concepts Tones section for infor mation about sound sequences Busy tone at end of call The PBX generates a busy signal at the end of the call e g the com...

Page 629: ...Uses Concepts Tones section for infor mation about sound sequences Special dial tone for filled call data memory the PBX generates a special dial tone to bring attention that call data memory has reac...

Page 630: ...the analysis of the digit sequence and the adjustment of the dialled phone number and the internal numbering plan Notes The selection Direct exchange line request is only available for IP DECT phones...

Page 631: ...swering machine will receive a busy signal then No Calls of this subscriber may not be taken over Global Calls of this subscriber may be taken over by every other phone Group s Calls of this subscribe...

Page 632: ...and displayed on the called phone The subscriber name entered in the PBX will be displayed on the called phone when the subscriber makes an internal call If the phone number of the subscriber has been...

Page 633: ...PBX can here be assigned to a subscriber Phones that are not in use not connected or not assigned to a subscriber should be removed from the list Proceed as follows Using the Configuration Manager pag...

Page 634: ...s follows Using the Configuration Manager page Subscriber scr All subscribers Max duration of switched calls external with external 1 99 min Specifies how many minutes pause there is until the PBX end...

Page 635: ...but it has to be the same internal bus Delay time for baby senior call 1 20 sec Specifies after how many seconds the destination number is dialled automatically after picking up the receiver Different...

Page 636: ...e last disabling only for business calls For this reason you will need to check the configurations for private calls Subscribers may create own passwords Subscribers may generate additional Configurat...

Page 637: ...COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 637 Settings Groups Settings Groups Topics Phone numbers page 638 Profiles page 641 Properties page 661...

Page 638: ...ou can select any of the numbers in the internal supply of phone numbers This number is then used for distributing calls and can be called directly by an internal subscriber Select New to enter Notes...

Page 639: ...r restricts the phone numbering plan Name Freely selectable name This name is used to identify the group within the PBX and the connected system phones The name can also be transferred to the VoIP end...

Page 640: ...640 COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 Settings Groups Phone numbers Delete Deletes the entries marked in the list...

Page 641: ...e 642 Settings Profile Assignment page 660 Management Profile Proceed as follows Using the Configuration Manager Profile name The available profiles default profiles user defined profiles are displaye...

Page 642: ...iguration Manager Profile related page Groups Profiles Configuration Configure PROFILE CONFIGURATION Select the profile you want to display configure Function related page Groups Profiles Function ove...

Page 643: ...If a call is accepted the other phones ringing so far for this call are assigned to the other pending calls and will immediately start to ring again If a group member finishes a call this subscriber w...

Page 644: ...cing rotating Split Group Only the phone of one group member will ring After the configured delay time after another single group member will be called If all members of a group are called the process...

Page 645: ...re ringing no members are added to this call frozen Only the remaining subscribers are added to call B If all group members are already ringing for call A the group is split for the calls The order of...

Page 646: ...than half of the group members are ringing more members are added to this call until exactly the half is reached If for the first call A more than half of the group members are ringing no members are...

Page 647: ...ne numbers can be dialled City All phone numbers with the same local area code can be dialled Exchange line dependent The exchange line authorisation is configured under Expert separately for each con...

Page 648: ...risation allows at least emergency calls Configured contact group Phone book version 1 Using the Configuration Manager page User data Address books No All group members logged in as outgoing have no p...

Page 649: ...xternal calls the connections released under Expert are used depending on the selected priority This makes the definition of a preferred exchange line priority 1 with overflow to other connections pri...

Page 650: ...ber of the call distribution for this connection the first MSN is presented Exchange line dependent The phone number to be presented is configured separately for each external connection under Expert...

Page 651: ...he PTM connection over which the group is called are presented on the PTMP connection Exchange line dependent The phone number to be presented is configured separately for each external connection und...

Page 652: ...ilable to the other subscribers or groups No reservation Call channels will not be reserved Note For a VoIP account the possible number depends on the maximum number of VoIP channels which is configer...

Page 653: ...g On busy or Always is enabled it may be necessary to limit the number of callers that are automatically put on hold in the waiting loop This prevents more callers being on hold than can be accepted w...

Page 654: ...lways hears the announcement before answering for greeting If the line is busy he is put into the waiting loop after the announcement before answering and hears Music on Hold If the called phones are...

Page 655: ...locker is used for group members logged in as outgoing As subscriber The call deblocker selected for a subscriber is used Multi path Call Forwarding Destination number Internal and external calls to t...

Page 656: ...memorises the subscribers who have already been called for this call If the subscriber is the destination of a call forwarding again the call ends with the previous destination The caller hears the di...

Page 657: ...busy to the entered destination number CF on no reply Destination number Delay time for CF on no reply Internal and external calls to the group are forwarded after the entered delay time to the entere...

Page 658: ...y on no reply The voice mailbox will be called after expiration of the entered delay time on busy The voice mailbox will be called if the internal number of the subscriber is busy and if no call forwa...

Page 659: ...own subscriber number for internal outgoing calls Preliminary pick up query and monitoring Requirements VoIP end device which can evaluate the available information by BLF VoIP phone from another man...

Page 660: ...s direct calls to individual members of the group A member of this group can only pick up direct calls to the phone number of the group Settings Profile Assignment Proceed as follows Using the Configu...

Page 661: ...p you want to display configure Important The settings done are only valid on the condition that they are not overridden by a profile The simultaneous display takes place on page Groups Properties und...

Page 662: ...be finished with a busy signal All Split Group The call is handled almost similar to the ringing sequence All The only difference is the way multiple calls to the group are handled If the group receiv...

Page 663: ...econd one the position 2 If position 1 takes a call the second call will be assigned to position 2 The member of the group with the position 1 will get the last position in the order for a future call...

Page 664: ...e added to this call until exactly the half is reached If for the first call A more than half of the group members are ringing no members are added to this call frozen Only the remaining subscribers a...

Page 665: ...roup members are already ringing for call A the group is split for the calls The order of calls depends on the configured Priority If finally all logged in members of a group are called the busy subsc...

Page 666: ...g additionally only from external Phone number Name Group member Entry with New Priority Requirements Configured ringing sequence Not All or All Split Group Specifies the order of calls within the gro...

Page 667: ...n Permanently logs the phone of a subgroup into the main group Ringing delay Requirements Configured ringing sequence All or All Split Group The subscriber rings after the configured delay time after...

Page 668: ...one numbers can be dialled City All phone numbers with the same local area code can be dialled Exchange line dependent The exchange line authorisation is configured under Expert separately for each co...

Page 669: ...orisation allows at least emergency calls Configured contact group Phone book version 1 Using the Configuration Manager page User data Address books No All group members logged in as outgoing have no...

Page 670: ...external calls the connections released under Expert are used depending on the selected priority This makes the definition of a preferred exchange line priority 1 with overflow to other connections pr...

Page 671: ...mber of the call distribution for this connection the first MSN is presented Exchange line dependent The phone number to be presented is configured separately for each external connection under Expert...

Page 672: ...the PTM connection over which the group is called are presented on the PTMP connection Exchange line dependent The phone number to be presented is configured separately for each external connection un...

Page 673: ...ailable to the other subscribers or groups No reservation Call channels will not be reserved Note For a VoIP account the possible number depends on the maximum number of VoIP channels which is confige...

Page 674: ...ng On busy or Always is enabled it may be necessary to limit the number of callers that are automatically put on hold in the waiting loop This prevents more callers being on hold than can be accepted...

Page 675: ...always hears the announcement before answering for greeting If the line is busy he is put into the waiting loop after the announcement before answering and hears Music on Hold If the called phones are...

Page 676: ...r the subscriber Note The rework time can be cancelled at any time by switching off the do not disturb function e g using a function key at the system phone Call restrictor incoming None No call restr...

Page 677: ...ation number Internal and external calls to the group are signaled additionally to the entered destination number Note Multi path call forwarding for a group is executed during the entire calling peri...

Page 678: ...forwarding again the call ends with the previous destination The caller hears the dial tone until the call is accepted If the destination is busy or the maximum call duration has been reached a busy...

Page 679: ...ternal and external calls to the group are forwarded to the entered destination number if all group members are logged out Voice mail fax boxes Fax box Phone number of the box Requirements Voice mail...

Page 680: ...s made to the internal number of the group Important The PBX supports only one central answering machine An answering machine at the COMfortel system phone will be disabled as soon as a voice mailbox...

Page 681: ...ply The voice mailbox will be called after expiration of the entered delay time on busy The voice mailbox will be called if the internal number of the subscriber is busy and if no call forwarding on b...

Page 682: ...r own subscriber number for internal outgoing calls Preliminary pick up query and monitoring Requirements VoIP end device which can evaluate the available information by BLF VoIP phone from another ma...

Page 683: ...ct calls to individual members of the group A member of this group can only pick up direct calls to the phone number of the group Central caller list Calls saved in the caller list are automatically r...

Page 684: ...vanced Information V19 04 2018 Settings Devices Settings Devices Topics Voice mail fax boxes page 685 Device Wizard page 727 Door Terminals page 742 Announcement Outputs page 754 Alarms page 759 Relay...

Page 685: ...717 Management Voice Mail Fax Boxes Using the Configuration Manager page Devices Voice mail fax boxes Phone numbers Note Click the column headings to change the sorting criteria Click the column headi...

Page 686: ...the number range between 10 and 9999 in the entry field from and enter the highest phone number of the number range in the entry field to Note Double allocation of a number is not possible Using phone...

Page 687: ...rofile except Users author isations and under Box settings the maximum recording capacity Voice mail fax box properties of the subscribers and groups not controlled via a profile RSS feeds For a voice...

Page 688: ...be used until an owner is assigned Based on Select a template from all boxes created so far Template Voice mailbox The new voice mailbox obtains all properties of the selected template during creation...

Page 689: ...rs 4400 4401 4402 4405 4407 are to be assigned the boxes 7400 7401 7402 7405 7407 Note The number range selected for the box numbers needs to be sufficiently large The number range for the examples fr...

Page 690: ...oxes is still free A new box within the box number range from to must completely be configured Then the box can be assigned by clicking Save 1 1 assignment Box numbers which correspond automatically f...

Page 691: ...vice Restore Note The restoration of the boxes does not include the messages box specific announcements and language files Missing data in the database on the PBX You can restore these boxes using the...

Page 692: ...nevitably restricts the possible supply of numbers that require more digits For example if the phone number 12 is assigned the phone numbers 120 to 129 and 1200 to 1299 are no longer available The def...

Page 693: ...are displayed View The selected settings can be viewed default profiles Configure The user defined profiles can be adapted to the corresponding require ments user defined profiles New Creation of a ne...

Page 694: ...one configuration Settings Voice Mail Fax Function Proceed as follows Using the Configuration Manager Devices Voice mail fax boxes Basic settings page Jointly for all voice mail fax boxes Requirements...

Page 695: ...of memory used reaches the specified level the oldest message that is marked as read is deleted when a new message is received Archived messages will not be deleted Note If the clean up fails this inf...

Page 696: ...if specified sent as an e mail Interval daily The memory check will be performed daily weekly The memory check will be performed weekly monthly The memory check will be performed on the 1st day of ev...

Page 697: ...it is deleted After the data storage device has been formatted with the EXT4 file system it can no longer be read on a Windows PC For this reason Windows prompts you to format the data storage device...

Page 698: ...sed simultaneously This means different languages can be used for different voice mailboxes Import The language file fs stored on a PC data storage device is selected and imported Default language Unl...

Page 699: ...can be configured Devices Voice mail fax boxes Basic settings Standard The language file is used that is set under Devices Voice mail fax boxes Basic settings e g deutsch V02 01 The language of the se...

Page 700: ...emote access Freely selectable 6 digit PIN With the exception of the admin PIN a PIN must not begin with a zero Notes If no entry is made the PIN of the box owner is automatically used All pins in the...

Page 701: ...tification time period from hr until hr Enter the time period in which the messages are to be forwarded daily The messages are forwarded daily in a determinded time period Mon Fri until Sun The messag...

Page 702: ...take over The call take over function enables a user to take over a call which was accepted by the voice mailbox global Every internal subscriber is permitted to take over calls Authorised users Ever...

Page 703: ...ording automatically in as far as the caller has not already hung up Enter a value for the recording capacity between 15 and 999 MB Behind the entry field it is displayed how much the entered value is...

Page 704: ...d as soon as new messages arrive Archived messages will not be deleted Note If the clean up fails this information will be logged and if necessary sent as e mail E mail transfer Requirements Configure...

Page 705: ...ile is provided in wav format Mark sent messages as read In the message list a sent message is marked as read Send at memory utilisation Enter a value between 50 and 90 When the amount of memory used...

Page 706: ...f the selected language file Logo Default logo The default logo is used Name Logo The selected logo is used Message recipients E mail transfer Test The e mail addresses of up to 10 message recipients...

Page 707: ...can only be used if an owner has been assigned to it page Devices Voice mail fax boxes Phone numbers In addition to the owner further users can be assigned to the box Requirements Configured internal...

Page 708: ...elds from to Administrate announcements The authoristaions of the announcemens are expanded Recording storing in the PBX reading from the PBX downloading listening to and deleting of announcements Pro...

Page 709: ...u can save up to 10 announcements audio files wav lasting a maximum of 3 minutes each for each voice mailbox in the PBX The audio files wav must have the following properties Format 16 kHz 16 bit PCM...

Page 710: ...cement for the voice mailbox Save or play the file on the PC Record announcement Record Announcements for voice mailboxes can directly be recorded via the receiver of an internal phone User The phone...

Page 711: ...off Switches readiness off configuration dependent The setting made in the profile page Devices Voice mail fax boxes Profiles Configuration assigned to the currently valid configuration will apply Dep...

Page 712: ...cal area code should aditionally be entered Announcement with enabled deputy function Select an announcemnet that is replayed for callers if the deputy function is enabled Call acceptance announcement...

Page 713: ...ll tone Reject call All calls not controlled via Call specific behaviour will not be accepted The caller hears the busy signal subscriber group will not be called additionally or the call tone subscri...

Page 714: ...ice mail fax boxes The voice mailbox only records calls for which a caller leaves a message of more than two seconds Call specific behaviour exception table The call acceptance of the voice mailbox ca...

Page 715: ...ces Voice mail fax boxes Profiles Configuration View Call type Anonymous callers Call acceptance for calls without transferred phone number Internal calls Call acceptance for internal calls Door termi...

Page 716: ...p will not be called additionally or the call tone subscriber group will be called Default announcement The announcement of the selected language file will be replayed see Language of the announcement...

Page 717: ...for which the settings are to be made Box settings Fax ID Sender name Fax ID phone number The fax ID is inserted into the top line of a fax during the fax transfer and thus permits an exact identific...

Page 718: ...rrection Mode has also been configured for the opposite end Note If transmission errors occur very often e g overseas lines of VoIP connections with frequent packet losses the transmission cannot be c...

Page 719: ...es the maximum memory capacity in megabytes MB available for the recording of messages of the box Enter a value for the recording capacity between 15 and 999 MB Behind the entry field it is displayed...

Page 720: ...d as soon as new messages arrive Archived messages will not be deleted Note If the clean up fails this information will be logged and if necessary sent as e mail E mail transfer Requirements Configure...

Page 721: ...is enabled the fax box will be cleaned up automatically This option should normally be enabled Send at memory utilisation Enter a value between 50 and 90 When the amount of memory used exceeds the spe...

Page 722: ...failed fax transfer Always Enables e mail transfer after fax transfer Gesendete Nachrichten als Dateianhang anf gen Language file Select the language file Note If you have created under Administratio...

Page 723: ...quently a test e mail can be sent to check whether the e mail transfer to the message recipients entered works without fault Requirements Configured DNS server under Administration IP configuration Co...

Page 724: ...as a user with all authorisations All group members have the authorisations assigned to the group If a group member or a subgroup is also entered individually as a user the authorisations assigned to...

Page 725: ...ia a profile are expanded except for User authorisations Maximum recording capacity and Fax ID Call acceptance Readiness on Switches the readiness on off Switches readiness off configuration dependent...

Page 726: ...ion V19 04 2018 Settings Devices Voice mail fax boxes Incoming anonymous faxes without transferred number are not accepted Note The setting is also possible configuration dependent via profiles page D...

Page 727: ...cs Management Device Wizard page 727 Management Device Wizard Proceed as follows Using the Configuration Manager page Devices Device wizard Name Freely selectable name maximum of 16 characters Device...

Page 728: ...vice is connected New A new device template is created Delete Deletes the entries that are marked in the list File management List of all device templates Import a new device template in XML format Th...

Page 729: ...terminal the relays 4 to 6 are assigned to the second door terminal The switch inputs 1 to 4 are assigned all to the first door terminal Door calls can be created for the switch inputs by selecting ca...

Page 730: ...he individual phone internal phone of the group Note To create further configurations for a door terminal open the page Devices Door terminals The configuration is described in chapter Functions Door...

Page 731: ...he page Devices Device wizard and configure the COMmander 2TSM R module again Door Terminals An existing door terminal can be connected to the PBX so that various door functions such as speech connect...

Page 732: ...nd day for example Only for VoIP door terminals To create a connection with a VoIP door terminal the PBX needs to know the SIP password of the connected device To control the relays and switch inputs...

Page 733: ...ice wizard New to enter Notes A number cannot be allocated twice Using numbers with few digits two or three digit numbers inevitably restricts the possible supply of numbers that require more digits F...

Page 734: ...t code number internal number of the individual phone internal number of the group Notes The call destination is first entered identically for all configurations It can be changed later If a door call...

Page 735: ...bers Select Devices Device wizard New to enter Notes A number cannot be allocated twice Using numbers with few digits two or three digit numbers inevitably restricts the possible supply of numbers tha...

Page 736: ...ssible entries 1 to 65535 User name Enter the user name authentication data to control the relays Password Enter the password authentication data to control the relays Relay X Switch input X Name Ente...

Page 737: ...is the local prefix To create further configurations for a door terminal open the page Devices Door terminals and click Configure in the line of the corre sponding door terminal SIP invite Enter the...

Page 738: ...with the device wizard To control the relays the PBX needs to know the IP address port user name optional and password of the connected device see manual and settings of the device in question Variou...

Page 739: ...ed device Possible entries IP address with a range of 0 to 255 example 192 168 0 240 Port Enter the port required by the connected device Possible entries 1 to 65535 Note Normally the default port is...

Page 740: ...for operation of the announcement outputs If no of the device templates on offer matches your installation you can select a user defined device template If you use the announcement output of a COMmand...

Page 741: ...the PBX is 0 in the factory settings However this can be changed Note that changing the exchange line access number restricts the phone numbering plan Relay X Name Enter the names of the relays Online...

Page 742: ...u can select any of the numbers in the internal supply of phone numbers This number can be called directly by an internal subscriber When put together with the numbers of the door bell buttons this cr...

Page 743: ...ccess number restricts the phone numbering plan Name Freely selectable name This name is used to identify the door terminal within the PBX and the connected system phones The name can also be transfer...

Page 744: ...be created in the configuration of the PBX as part of this other device and then be assigned to the door terminal It then remains part of this other device in the configuration of the PBX but takes ov...

Page 745: ...door bell buttons must be created as switch inputs in the PBX They must then be allocated call destinations and assigned to the door terminal To detect a door call e g because a door bell button has b...

Page 746: ...or the SIP invite usually is the phone number assigned to the door bell button within the door terminal Only for FTZ door terminals with COMmander 2TSM R module In the Bell list field select a switch...

Page 747: ...l prefix Click Ok Note To create further configurations for a door call or the corre sponding switch input click in the line of the corresponding door call The configuration is described below and in...

Page 748: ...uires see the manual of the device in question Note You can use the comma character as a pause of half a second Dead time Specifies how many milliseconds the PBX will wait before it sends DTMF sequenc...

Page 749: ...figuration Manager page Devices Door terminals Door terminal calls Requirements Configured door call CONFIGURATION OF THE DOOR CALL Select the door call you want to configure Level Requirements Create...

Page 750: ...vice sends see the manual of the device in question Note The DTMF sequence usually is the phone number assigned to the door bell button within the door terminal SIP invite Requirements Created switch...

Page 751: ...umber you want to assign to a door call Ringtone Proceed as follows Separately for configurations The ringtone specifies which sequence of sounds is used to signal door calls to internal subscribers o...

Page 752: ...igurations The option permits the precise selection of the external connection and even of the phone number to be presented All ext lines or internal Door calls can be made on internal or on all exter...

Page 753: ...Terminals Requirements Created relay with operating mode Second ringer A second ringer can additionally be installed at locations where ringing of the phone will not always be heard It will then be t...

Page 754: ...cement outputs Phone number This is an internal number You can select any of the numbers in the internal supply of phone numbers This number can be called directly by an internal subscriber Entry on p...

Page 755: ...an Name Freely selectable name This name is used to identify the announcement output within the PBX and the connected system phones The name can also be transferred to the VoIP end devices via LDAP se...

Page 756: ...ready been configured on the page Devices Relays Actuators a list field will appear now Select one of the existing relays and click If you do not want to use any of the existing relays select New rela...

Page 757: ...irements Created announcement output CONFIGURATION OF THE ANNOUNCEMENT OUTPUT Select the announcement output you want to configure Enable connection Finish connection Specifies which DTMF sequences th...

Page 758: ...Outputs Dead time Specifies how many milliseconds the PBX will wait before it sends DTMF sequences to the announcement output again For information about how much time the connected device requires to...

Page 759: ...his is an internal number You can select any of the numbers in the internal supply of phone numbers This number can be called directly by an internal subscriber to initiate an alarm Select New to ente...

Page 760: ...numbering plan Name Freely selectable name This name is used to identify the alarm within the PBX Enable alarm off The alarm input is disabled It is not possible to initiate an alarm once The alarm c...

Page 761: ...marked in the list Switch input Relay Relay Requirements Relay actuator optional see chapter Technical Data in the Instructions Created device e g door terminal IP switch relay whose part the relay is...

Page 762: ...the Add to list field Click Ok Note The relay remains part of this other device e g door terminal IP switch relay in the configuration of the PBX but takes over the selected alarm function for the ala...

Page 763: ...tch input is to be created in the Add to list field Enter a value under DTMF sequence for analogue door terminals or SIP invite for VoIP door terminals To detect that the alarm has been triggered e g...

Page 764: ...rements Configured alarm CONFIGURATION OF THE ALARM Select the alarm you want to configure Enable alarm off The alarm input is disabled It is not possible to initiate an alarm once The alarm can be in...

Page 765: ...ubscribers Alarm subscriber destination number x Select up to four internal or external phone numbers to be called when the PBX performs an alarm loop Entering the destination number Use this to enter...

Page 766: ...nels External connection alarm call is made on the selected external connection The selected phone number is transmitted Notes You must select the DDI number to be sent for a PTP connection from the e...

Page 767: ...an alarm is triggered the Action URL is sent Note If an alarm delay time was entered the alarm call via the Action URL starts after the alarm delay time Action URL acknowledged Alarm can be triggered...

Page 768: ...OF THE SWITCH INPUT Select the switch input you want to configure Level Requirements Created switch input for a COMmander 2TSM R module The level must be configured depending on the signal applied Hi...

Page 769: ...in question Note The DTMF sequence usually is the phone number assigned to the door bell button within the door terminal SIP invite Requirements Created switch input for a VoIP device Specifies which...

Page 770: ...Settings Relays Actuators page 772 Management Relays Actuators Proceed as follows Using the Configuration Manager page Devices Relays actuators Name Freely selectable name maximum of 16 characters Id...

Page 771: ...functions on the PBX For a detailed description of the operating modes refer to the chapter Functions Uses Concepts Relays Actuators Relay Operating Modes To learn how you can assign a door call to a...

Page 772: ...Relays Actuators Delete Deletes the entries that are marked in the list Configure Opens the configuration of the device template Settings Relays Actuators Proceed as follows Using the Configuration Ma...

Page 773: ...es The switching duration is used for relays with the operating modes Light Door opener Alarm PC relay and Manual relay To enable the PBX to switch off the relay after the specified switching duration...

Page 774: ...witching Modules switching off cannot be controlled Switching duration The switching duration of a relay specifies after how many seconds the PBX will switch off the relay Possible entries 0 to 6000 0...

Page 775: ...ay on the system phones see the manual of the device in question Requirements Created relay Off control switched on for the relay Enter the hold time of the relay in milliseconds Possible entries 10 t...

Page 776: ...to switch the relay on or off see the manual of the device in question Requirements Created analogue relay Switch on Switch off Enter DTMF sequences required by the connected device Possible entries D...

Page 777: ...ed by the relay for some relays e g the a b Switching Modules switching off cannot be controlled Switching duration Specifies after how many seconds the PBX will switch off the relay Possible entries...

Page 778: ...of the relay is sufficiently long for example for a door opener The PBX needs to know how long the relay will be held in order to signalise holding of the relay on the system phones see the manual of...

Page 779: ...s the relay must have been set up The PBX will switch off relays with the operating modes Light Door opener Alarm and PC relay after the specified switching duration The hold time of the relay will be...

Page 780: ...ff cannot be controlled the hold time of the relay can be used instead of the switching duration This will only make sense if the hold time of the relay is sufficiently long for example for a door ope...

Page 781: ...ay for some relays e g the a b Switching Modules switching off cannot be controlled Switching duration The switching duration of a relay specifies after how many seconds the PBX will switch off the re...

Page 782: ...ay on the system phones see the manual of the device in question Requirements Created relay Off control switched on for the relay Enter the hold time of the relay in milliseconds Possible entries 10 t...

Page 783: ...i seconds Switching The PBX uses DTMF sequences to control the analogue relays For this purpose the PBX needs to know which DTMF sequences the connected device requires to switch the relay on or off s...

Page 784: ...agement Action URL HTTP Request Proceed as follows Using the Configuration Manager page Devices Action URLs Note You can find further information about the structure of an Action URL the switching of...

Page 785: ...URLs only within the local network Subscribers may generate own passwords for accessing Action URLs When logging onto the Configuration Manager as subscriber additional passwords for Action URLs unde...

Page 786: ...bers Configure Basic settings The switching or triggering of relays e g door opener or alarms can also be configured with this setting or excluded in individual cases Devices Alarms Configure or e g D...

Page 787: ...CTION URLS OUTGOING Name Freely selectable name This name is used to identify the Action URL within the PBX Action URL Enter the corresponding Action URL The Action URL requires the entry of a protoco...

Page 788: ...type select the alarm type Click Ok Note You can successively select all three alarm types for one Action URL Phone number This is an internal number You can select any of the numbers in the internal...

Page 789: ...hange line access number restricts the phone numbering plan Name Freely selectable name This name is used to identify the alarm within the PBX Alarm type Note You can select all alarm types for one al...

Page 790: ...riber destination number acknowlegded the alarm the Action URL is sent Note A device that is not recognized by the PBX cannot acknowlegde an alarm call by entering the DTMF digit 0 Alarm timeout The A...

Page 791: ...follows Separately for Action URLs Using the Configuration Manager page Devices Action URLs Configure Requirements Configured Action URL CONFIGURATION OF THE ACTION URL Select the alarm you want to c...

Page 792: ...Ls Response required An Action URL can be sent via different protocols Some of these protocols require a sending confirmation For those it is recommendable to enable this check box In the system messa...

Page 793: ...COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 793 Settings Time Control Settings Time Control Topics Configurations page 794 Switching Times page 797...

Page 794: ...guration switching Requirements Minimum of two configured configurations and configured switching times Current PBX time Time controlled configurations are toggled according to the PBX internal clock...

Page 795: ...e Freely selectable name This name is used to identify the configuration within the PBX Select New to enter Identification number Automatically issued number Is used for manual switching of a configu...

Page 796: ...ew Adds a new configuration to the list The settings made for the an existing configuration are copied You must then make the individual settings for the configuration Delete Deletes the entries marke...

Page 797: ...age 797 Management Switching Times Proceed as follows Using the Configuration Manager Requirements At least two configured configurations Automatic configuration switchover is enabled Using the Config...

Page 798: ...to a normal weekday In this case the configuration activated for the holiday will only be active until 23 59 The normal configuration for a weekday will be activated at 0 00 of the following day even...

Page 799: ...RX Firmware V7 0D Advanced Information V19 04 2018 799 Settings Time Control Switching Times Delete Deletes the entries marked in the list Copy Switching times are copied from one weekday to other se...

Page 800: ...800 COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 Settings Routing Settings Routing Topics Soft LCR 4 0 page 801 VoIP and GSM Routing page 811...

Page 801: ...e 802 Management Networks LCR Import page 803 Management Area Codes Area Code Ranges page 806 Management LCR Tables page 807 Management LCR Subscribers Proceed als follows Using the Configuration Mana...

Page 802: ...rked in the list Management LCR Providers Proceed as follows Using the Configuration Manager page Routing Soft LCR 4 0 Provider Note LCR for Call Through calls is switched on off on the page Functions...

Page 803: ...New to enter Provider name Freely selectable name This name is used to identify the provider within the PBX Select New to enter New Adds a new provider to the list Up to 50 dial around providers can...

Page 804: ...based on the local area code The include the data for the Area code Area code range Important When networks are created automatically the existing LCR data is deleted Name Freely selectable name This...

Page 805: ...le xml txt also compressed gz that is stored on a PC data storage device Note Using special tariff calculators you can calculate an LCR configu ration provider tariff groups and data and import this i...

Page 806: ...t sequence for an area code or area code range Select Neu to enter A prefix contains the prefix or all of the prefixes from the area that should be collected for the network e g local phone network re...

Page 807: ...ing Soft LCR 4 0 LCR Tables Configure Day Requirements For use of holidays holidays created and LCR active Using the Configuration Manager page Functions Calendar Weekdays when dialling is to be carri...

Page 808: ...pt if the selected provider under Main provider is busy the selected provider under 1st fallback provider is attempted etc If still no connection is established during the dial with the 2nd fallback p...

Page 809: ...ounts under CHARGES Metering pulse interval 1st pulse Proceed as follows Separately for main provider 1st and 2nd fallback provider Seconds the provider assigns the first meter pulse after the connect...

Page 810: ...R RX Firmware V7 0D Advanced Information V19 04 2018 Settings Routing Soft LCR 4 0 The provider bills each started meter pulse in full New Adds a new LCR table to the list Delete Deletes the entries...

Page 811: ...s VoIP GSM Routing Proceed as follows Using the Configuration Manager page Routing VoIP and GSM routing Exception numbers Phone number range Exception numbers for which the selected connection should...

Page 812: ...2 COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 Settings Routing VoIP and GSM Routing Name Freely selectable name This name is used to identify the exception number within the PB...

Page 813: ...base number extensions block DDIs Name of connection The dialling is carried out by the selected external port of the ISDN PTP connection Slot x Port No Name of connection The dialling is carried out...

Page 814: ...he dialling is carried out by the GSM gateway at the selected external port of the ISDN PTMP connection New Adds a new exception number to the list You must then make the settings for the exception nu...

Page 815: ...alling or the option send busy for the 2nd dialling and 3rd dialling is selected for the imported phone numbers This must be manually adapted later Routing configuration dependent Proceed as follows U...

Page 816: ...sfer page 817 Automatic Receptions page 819 Call Through page 828 CLIP Texts page 832 Short Code Macros page 834 Call Allowance Accounts page 837 Hotel Function page 842 Calendar page 851 LAN TAPI pag...

Page 817: ...ansfer Exchange line settings for the manually switched exchange line access Configure special exchange line settings The exchange line settings e g exchange line authorisation call restrictor outgoin...

Page 818: ...tiating an external call Charge burden Transferring subscriber The charges for a call are billed to the transferring subscriber Requesting subscriber The charges for a call are billed to the requestin...

Page 819: ...as follows Using the Configuration Manager page Functions Automatic Receptions Requirements Enabled automatic reception function optional see chapter Functions Uses Concepts Activation Internal numbe...

Page 820: ...99 are no longer available The default exchange line access number on the PBX is 0 in the factory settings However this can be changed Note that changing the exchange line access number restricts the...

Page 821: ...tions Automatic Receptions Delete Deletes the entries marked in the list Settings for Automatic Receptions Proceed as follows Separately for Automatic Receptions Using the Configuration Manager page F...

Page 822: ...x number of external calls on hold in parallel Specifies how many external calls can be kept on hold at the same time The caller hears the busy signal if this number is exceeded External calls on hold...

Page 823: ...ination number is busy the call waiting function is enabled if this function is enabled for the destination subscriber If the destination subscriber rejects call waiting or if they have not enabled th...

Page 824: ...before answering or do not select an announcement Default destination number Possible entries Internal number of a subscriber Internal number of a group Internal number of a voice mailbox Internal num...

Page 825: ...old during the ringing period If the Music on hold during the ringing period option has been enabled a caller transferred by the automatic reception will only hear the music on hold during this proces...

Page 826: ...ected directly by redialling Notes If the caller enters e g for DTMF 4 All internal subscribers groups voice mailboxes and automatic receptions whose phone numbers start with 4 4xxx can be reached by...

Page 827: ...7 Settings Functions Automatic Receptions An external destination number can be reached by entering an internal destination which is forwarded to an external one e g via call forwarding subscribers or...

Page 828: ...rough page 828 Settings Call Through Proceed as follows Using the Configuration Manager page Functions Call Through EXCHANGE LINE SETTINGS LCR for Call Through calls Requirements Configured LCR Using...

Page 829: ...xchange line settings for internal subscribers but also for Call Through calls Exchange line authorisation Call restrictor outgoing Call deblocker outgoing Preferred exchange line Number presentation...

Page 830: ...Through numbers are not included in call distribution and cannot be diverted Max number Specifies how many how many simultaneous Call Through calls are permitted for the exchange line No Call Through...

Page 831: ...onfigured for each of the four phone numbers that can be entered for each contact but only for a total of 400 contacts Call restrictor deblocker If call restrictor and deblocker for Call Through are c...

Page 832: ...ks The configured CLIP text is displayed on system phones during a callback on no reply Alarm calls The configured CLIP text is displayed on system phones during an alarm call Wake up calls The config...

Page 833: ...text is displayed on analogue phones during a callback on busy or on no reply Proceed as follows Using the Configuration Manager page Functions CLIP texts Requirements System phone or analogue phone w...

Page 834: ...s Short code macros Important For short code macros the automatic exchange line request is always enabled Therefore short code macros with postdialling could have problems with the length check so tha...

Page 835: ...k time of 1 5 s H Hang up with hook key C Waiting for connection Note If the macro does not end with an H and the macro dialler is after the execution of a macro in an active connection the call will...

Page 836: ...formation V19 04 2018 Settings Functions Short Code Macros Short code macro texts Digit sequence e g 06 or sequence of macro commands that are selected or triggered by the short code New Delete Print...

Page 837: ...all Allowance Account page 837 Settings Call Allowance Account Proceed as follows Using the Configuration Manager page Functions Call allowance accounts Requirements ISDN connection The AOCD service a...

Page 838: ...fers to the currency entered e g EUR 0 0600 for 6 cents Note For Least Cost Routing LCR the tariff information of dial around providers is saved in the PBX This data prices charge pulse interval repla...

Page 839: ...ount for group calls The configured call allowance accounts are debited in the case of business calls private calls and or group calls CALL ALLOWANCE ACCOUNTS Important You cannot enter set recharge a...

Page 840: ...s by the configured allowance charge amount Charging manually is possible Set to The call allowance account is set at intervals to the configured allowance charge amount Charging manually is possible...

Page 841: ...taneously to the same value Select the check boxes of the subscribers in question enter the call allowance balance under on and click Save Set allowance amount For several call allowance accounts the...

Page 842: ...tel Function Topics Settings Hotel Function page 842 Management Hotel Function page 849 Settings Hotel Function Proceed as follows Using the Configuration Manager page Functions Hotel function Create...

Page 843: ...dress entered is used Printers with an interface compatible with HP JetDirect and the print format PCL3 and later versions are supported Form feed Each phone bill will be printed out on an individual...

Page 844: ...er 7 lines are available for the invoice header text If two lines are to be separated from each other by a blank line it is necessary to leave this line blank here as well The 8th line of the printout...

Page 845: ...ce no Freely selectable headline for the 11th line The 5 digit billing number that will be automatically assigned when checking in via the reception phone is given behind it The standard alignment of...

Page 846: ...below it Time Freely selectable column headline The time of the start of the call e g 08 22 36 is given below it Duration Freely selectable column headline The call duration in minutes and seconds e g...

Page 847: ...on for the line with the final amount Tax Specifies the current tax rate VAT Freely selectable addition for the line with the included tax Print tax The included tax is printed out Currency name Speci...

Page 848: ...he line includes up to 80 characters The standard alignment of the text is alignment to the left The alignment of the text can be changed by blanks used as prefixes The line is printed in bold Separat...

Page 849: ...d as follows Using the Configuration Manager page Functions Hotel function Hotel reception subscribers New Selects a new reception subscriber from the configured ISDN System phones and adds it to the...

Page 850: ...R RX Firmware V7 0D Advanced Information V19 04 2018 Settings Functions Hotel Function New Selects a new room subscriber from the configured phones and adds it to the list Delete Deletes the entries...

Page 851: ...ays that are available in the holiday lists for the various countries federal states you can create your own days with customised information e g company vacations You can also edit existing entries N...

Page 852: ...hin the calendar Date Enter the date using the format JJJJ MM TT Options active The entered day is enabled as a holiday e g for automatic configu ration switchover Options once The entered day is enab...

Page 853: ...aved to the PC data storage device in an ft holiday file so they can be imported afterwards to a different PBX of the same design Add holiday list The holidays valid for the country federal state are...

Page 854: ...I page 854 Settings LAN TAPI Proceed as follows Using the Configuration Manager page Functions LAN TAPI SETTINGS Network port of the TAPI server 1024 65535 Port on the PBX which is used for communicat...

Page 855: ...ntry field shows the security level of the password red low level green high level Passwords with a low security level can not be saved Restart TAPI server Restart Restarts the TAPI server Caution A h...

Page 856: ...rated by the corresponding server software UCServer Other TAPI applications cannot be used in parallel Further steps Install the server and client software You will find the installation files on the...

Page 857: ...COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 857 Settings Functions LAN TAPI Delete Deletes the entries marked in the list...

Page 858: ...umbers in the internal supply of phone numbers When put together with the ten possible park positions 0 9 this creates ten 3 to 4 digit phone numbers These numbers can then be used to select the parki...

Page 859: ...me This name is used to identify the internal phone number within the PBX Hold time 1 20 min Specifies how many minutes a call is kept in the internal parking zone at most After the hold time has elap...

Page 860: ...ne Name Search Text Converter page 868 Management Provider Online Name Search Proceed as follows Using the Configuration Manager page Functions Online name search Basic settings Note The service provi...

Page 861: ...Opens the configuration of the provider and the corresponding group filters Online service provider Requirements PBX with an existing Internet connection A file with individual provider access data n2...

Page 862: ...or download a configuration from the Internet Note The data of the import file is added to the existing list of providers without verification whether a provider is already contained in the list doubl...

Page 863: ...would cause the number of providers to exceed the maximum number of five entries the data is not imported and an error message is displayed Test Requirements A configured DNS server a configured gate...

Page 864: ...lters you need know how in HTML HTTP and regular expressions Note The filter list accommodates up to five group filters Group filter Freely selectable name for the group filter Select New to enter Not...

Page 865: ...a new group filter Settings Online Name Search Group Filters The group filters specify according to which search commands or character strings the response of the service provider HTML code will be se...

Page 866: ...t accommodates up to five group filters Search property Search command regular expression or the character string you want to search for Select New to enter Note If several search properties have been...

Page 867: ...red according to the search property and the search result will be deleted Only the rest will be further processed Replace Match The response of the server HTML code will be filtered according to the...

Page 868: ...f the online name search some characters in the determined name may have to be converted The characters will be converted automatically if the characters character strings or texts to be substituted a...

Page 869: ...Text substitute Characters character strings or texts with which the received strings should be substituted New Adds a new character string to the list You must then make the settings for the characte...

Page 870: ...re V7 0D Advanced Information V19 04 2018 Settings Functions Waiting Field Waiting Field Topics Settings Waiting Field page 870 Settings Waiting Field Proceed as follows Using the Configuration Manage...

Page 871: ...e busy means that there is an ongoing call in the active waiting field receptions or an outgoing or incoming call is ringing If a caller is waiting in the waiting field this does not count as busy Aft...

Page 872: ...s Using the Configuration Manager Page Functions Music on Hold Announcements File management MEMORY UTILISATION The combined total size of all audio files wav stored in the PBX must be less than 20 MB...

Page 873: ...on hold Phone_Alarm_x wav announcement for alarm Phone_Auto_x wav announcement for automatic reception Phone_Hold_Line wav announcement for music on hold Phone_TvM_x wav announcement for announcement...

Page 874: ...ernet you can convert the audio files into the audio format required for the PBX see www auerswald de service For example use the Audio Converter to convert audio files mp3 wav or raw into G 711 wav a...

Page 875: ...ent SOURCE FOR MUSIC ON HOLD Source of the Music on Hold No No music on hold is played Internal PBX The music on hold is played from the PBX External door terminal module The music on hold is imported...

Page 876: ...ement is played together with the music on hold The music on hold is played without an additional announcement Announcement delay time 0 60 sec Specifies how many seconds delay there will be between t...

Page 877: ...ringtone during the ringing phase Music on Hold Alarm Audio file wav Select the audio files that are to be used for the music on hold and emergency call functions For the alarm function Select the aud...

Page 878: ...e is then either played or saved to a PC data storage device Ann before answering Audio file wav Select the audio files that are to be used as announcement before answering files Specify which announc...

Page 879: ...ogramme is used to open the audio file The file is then either played or saved to a PC data storage device Wake up announcements Audio file wav Select the audio files you want to use as wake up announ...

Page 880: ...ramme is used to open the audio file The file is then either played or saved to a PC data storage device Automatic receptions Audio file wav Select the audio files you want to use as welcome announcem...

Page 881: ...mware V7 0D Advanced Information V19 04 2018 881 Settings Functions Music on Hold Announcements Listen A suitable programme is used to open the audio file The file is then either played or saved to a...

Page 882: ...llows Using the Configuration Manager Page Functions Wake up times SETTINGS Maximum number of wake up call attempts per wake up time Specifies how often a wake up call is made during each wake up time...

Page 883: ...se between all following wake up calls Specifies how many minutes pause there is between subsequent wake up calls Record wake up calls in the call database Wake up calls are recorded in the call datab...

Page 884: ...wake up call is made Always Multiple wake up calls are enabled If a wake up call is enabled it is made for the duration of the specified time until the user switches it off Single wake up call is ena...

Page 885: ...t 07 30 on Tuesday to Friday mornings every week until you disable the wake up call again activated Wake up call is switched on and will be made on the next possible date New Adds a new wake up time N...

Page 886: ...86 COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 Settings User Data Settings User Data Topics Call Data page 887 Address Books page 916 Special Numbers page 956 Messages page 959...

Page 887: ...page 897 Management Filter page 906 Settings Filter page 909 Settings Call Data page 912 Management Call Data Proceed as follows Using the Configuration Manager page User data Call data Call data list...

Page 888: ...going call the dialled number is displayed here Note In case of private calls the recording of the last three digits can be disabled In this case an anonymised phone number is displayed there the last...

Page 889: ...de via Voice over IP the Display name Public switched tel networks Voice over IP VoIP Provider Configure will be shown if there is no entry in the address book for the Internet phone number Note If th...

Page 890: ...the internal number of the phone is displayed For an incoming call this column contains the internal subscriber or group number ringing for the caller For an alarm call the phone number for this alar...

Page 891: ...n remains empty For an alarm call to an internal subscriber this column contains the number of the internal phone called at the end of the alarm cycle or accepted the call It may also contain the numb...

Page 892: ...ion the MSN For a call made via an ISDN PTP connection the PBX base number DDI or the additional number For a call made via an analogue connection the analogue number For a call made via Voice over IP...

Page 893: ...harges have been entered via Soft LCR tables and the subscriber uses uses the LCR function Direction This column displays if this call is outgoing started by the PBX or incoming calls to the PBX Billi...

Page 894: ...rm subscriber has CF to internal destination number Call Forwarding Call Forwarding external an emergency call is forwarded by an external alarm subscriber alarm subscriber has CF to external destinat...

Page 895: ...project numbers are stored for a successful call in the call data memory and visible in this column Hotel invoice number Hotld The check in procedure of the hotel reception phone will automatically g...

Page 896: ...t others the following legally especially protected components The time of a call The phone numbers of the internal and external participants The duration of a call Before the call data are being save...

Page 897: ...lows Using the Configuration Manager page User data Call data Print options Date This column shows the day the call was started The date information is displayed in DD MM YY format Time This column sh...

Page 898: ...t three digits are replaced by little stars For an incoming call this column contains the number presented by the caller CLIP information If the number is unknown is used instead Important In order fo...

Page 899: ...ed by CNIP In case of a call made via Voice over IP the Display name Public switched tel networks Voice over IP VoIP Provider Configure will be shown if there is no entry in the address book for the I...

Page 900: ...yed For a Call Through connection the external number of the Call Through user is displayed For door to external calls this column shows the phone number for door terminal For wake up calls the intern...

Page 901: ...nternal phone called at the end of the alarm cycle or accepted the call It may also contain the number of the internal subscriber that forwarded the call to an external destination For an alarm call t...

Page 902: ...l made via an analogue connection the analogue number For a call made via Voice over IP the Internet phone number Charges In this column the accrued amount of charges for the call is displayed LCR dat...

Page 903: ...e Note In the view of a user logged in to the web server this Fact is not visible In the user view under Charges the calculated product of trans mitted charges and Fact is visible Direction This colum...

Page 904: ...rm subscriber has CF to internal destination number Call Forwarding Call Forwarding external an emergency call is forwarded by an external alarm subscriber alarm subscriber has CF to external destinat...

Page 905: ...bers are stored for a successful call in the call data memory and visible in this column Hotel invoice number Hotld The check in procedure of the hotel reception phone will automatically generate a 5...

Page 906: ...s User Data Call Data Management Filter Proceed as follows Using the Configuration Manager page User data Call data Filter Filter name This column displays the name of the filter standard filter or ow...

Page 907: ...eld Configure the desired period and time Call duration To display calls of a certain length enter the seconds in the between and and entry fields Charges To display calls of a certain call charge ent...

Page 908: ...r no invoice scr no real Calls made by selected internal subscribers enter the filter criteria in the list field Possible entries Phone number name and replacement Connection number Calls initiated vi...

Page 909: ...ation V19 04 2018 909 Settings User Data Call Data Back Clicking the icon takes you back to the previously opened page Save The changes are saved Settings Filter Proceed as follows Using the Configura...

Page 910: ...onfigure the desired period and time Call duration To display calls of a certain length enter the seconds in the between and and entry fields Charges To display calls of a certain call charge enter th...

Page 911: ...r no invoice scr no real Calls made by selected internal subscribers enter the filter criteria in the list field Possible entries Phone number name and replacement Connection number Calls initiated vi...

Page 912: ...s are saved Settings Call Data Proceed as follows Using the Configuration Manager page User data Call data Settings Call Data The calls to be recorded can be selected in order to prevent the call data...

Page 913: ...which no charge information is transmitted Successful only Calls that are free of charge or for which no charge infor mation is transmitted failed calls are not recorded Private calls with partial pho...

Page 914: ...alls to internal subscribers see Functions Wake up times SFTP Transfer A call data file is provided in configurable intervals through the SFTP server of the PBX for pickup Make the necessary settings...

Page 915: ...File creation Cleanup interval Automatic deletion if 1 200 MB is used Folder of call data files calldata Hotel function Settings for providing subscriber related call data in hotel operation Creation...

Page 916: ...page 935 Contact Group Authorisations Settings page 940 Settings Standard Contact Groups page 944 Settings Address Books page 947 Settings Address Book Transmission for DECT Handsets page 952 Manageme...

Page 917: ...ess to at least one contact group All contacts All contacts are displayed Note Searching for contacts can be restricted in the following way By contact group click a contact group Using the filter ent...

Page 918: ...ager of the PBX The phone number assigned to the contact will be called automatically Soft Call Delete In the All contacts view you can delete either individual contacts or all contacts from a standar...

Page 919: ...ck whilst holding down the Shift or Ctrl key to select several contacts at a time so you can delete them The Delete button is only available in All contacts view Delete all If you have administrator o...

Page 920: ...ically assigns the contacts it contains to the Phone book version 1 contact group Contacts whose fields are identical to existing contacts will be overwritten In all other cases a new contact will be...

Page 921: ...s with the same initial letter or the entire contacts list from All contacts view in a single text file csv Important Note the following legal notes before saving the contacts It might be that the con...

Page 922: ...le to your specialised dealer or to the manufacturer for error analysis you must make sure that the legal requirements are fulfilled Requirements For users read access to at least one contact group CO...

Page 923: ...least one contact group For users Only contacts that are assigned to the contact groups for which the user has write access Note Click whilst holding down the Shift or Ctrl key to select several conta...

Page 924: ...ent within a company Before the contacts are being saved all subscribers to the PBX must be informed that these contents will be forwarded They must also be informed about who will use the data receiv...

Page 925: ...be copied into other contact groups but cannot be edited Changes to such contacts must be made directly in the Gmail account With the next synchronisation between the address books of the PBX and the...

Page 926: ...ortant Note the following legal notes before saving the contacts It might be that the contacts include the following legally especially protected components Private and work addresses Private and work...

Page 927: ...s are fulfilled Requirements For users read access to at least one contact group CSV IMPORT GROUP Display of imported CSV contacts that are stored temporarily in the PBX You can select the contact dat...

Page 928: ...ilst holding down the Shift or Ctrl key to select several contacts at a time so you can delete them Delete all CSV contact groups All contacts are deleted from the CSV import group Important Once you...

Page 929: ...from the CSV import group into the pbx Important Once you delete a contact you cannot restore it undo the step CONTACT GROUPS Select all or a selected contact group Move The CSV contacts are moved int...

Page 930: ...a corresponding entry in the entry fields Surname and Company Additionally you can add further phone numbers up to 4 names e mail and Internet addresses postal addresses and a contact image Furthermor...

Page 931: ...play name will be displayed If there already is a contact entry with the same phone numbers in the local phone book the contacts will be merged in the phone The local phone book name entry is preserve...

Page 932: ...standard contact group Note As an Administrator you can create contacts without contact groups as long as no standard contact group is assigned A user will be unable to see these contacts until you l...

Page 933: ...ved to another position by dragging with the mouse You can assign a maximum of 400 short code numbers Edit image Edit contact person image that additionally appears on the display during a call Notes...

Page 934: ...e is scaled down to 96 x 96 pixels when it is saved in the PBX and stored as an image file jpg Delete image The image is deleted from the image window However the image file for the image remains in t...

Page 935: ...ned to the contact Note The selected contact group can be set addionally as Standard contact group Settings Contact Groups Proceed as follows Using the Configuration Manager page User data Address boo...

Page 936: ...ese phones a separate contact for each phone number must be created in the Phone book version 1 contact group Note Subscribers with Phone book authorisation and read access to the Phone book version 1...

Page 937: ...the Phone book version 1 contact group Google contact group Contact groups for synchronisation with contact groups stored in Gmail Note The contacts contained in the contact groups of type DECT 900 c...

Page 938: ...ation Generation of the authentication code Authentication code Entering of the authentication code CONFIGURATION Google synchronisation active The google contact group is synchronised with the contac...

Page 939: ...respective contact group stored in Gmail The symbol of the Google contact group on the page User data Address books Contacts assignment shows you whether synchronisation was successful The symbols ha...

Page 940: ...e access to at least one contact group For users Only contacts that are assigned to the contact groups for which the user has write access Note Click whilst holding down the Shift or Ctrl key to selec...

Page 941: ...h contact groups each individual user is to have read or write authorisation in This setting defines which pages the user can see and which tasks they can perform Only read access to at least one cont...

Page 942: ...ge for a contact Editing a contact Importing a contact data record vCard Transferring a contact from the call data list Entering a short code number Deleting a contact Importing address books Exportin...

Page 943: ...ccess The read access for the contact group is activated Note Read access is the only authorisation that can be assigned to contact groups of the type Google contact group Write access The write acces...

Page 944: ...7 0D Advanced Information V19 04 2018 Settings User Data Address Books Save The changes are saved Settings Standard Contact Groups Proceed as follows Using the Configuration Manager page User data Add...

Page 945: ...one or more contact group s as your standard contact group If you are logged on as a user you must define at least one contact group as your standard contact group before you can create a contact Thi...

Page 946: ...iber with write authorisation Proceed as follows As an administrator page User data Address books Standard contact groups As a user page Contacts assignment Requirements For users write access to at l...

Page 947: ...s books it can also hold up to 2000 contacts like the address books The LDAP server is needed to transfer the PBX s contact data to those IP end devices which support this transfer method e g IP DECT...

Page 948: ...ted password is needed for authenti fication of IP end devices on the LDAP server so that they have only read access to all the contact data that is currently present on the LDAP server Exported conta...

Page 949: ...rity level of the password red low level green high level Passwords with a low security level can not be saved Caution A high level does not necessarily indicate a secure password as this can also be...

Page 950: ...e and the first name separated by a comma and a blank space First name Surname Display names are formed from the first name a blank space and the surname Note If no data is present either in the First...

Page 951: ...on Edit passwords A coloured bar under the entry field shows the security level of the password red low level green high level Passwords with a low security level can not be saved Caution A high level...

Page 952: ...f the handsets Configured password for the access via COMfortel DECT IP1040 Using the Configuration Manager page User data Address books Settings Note The access with other passwords e g the admin pas...

Page 953: ...ndset after a few minutes until all data has been distributed The handset is not reachable during a data transfer duration 2 minutes max and there is Copying from PBX in the display At an IKON DECT 10...

Page 954: ...tact groups e g for contact group DECT1 User name cn DECT1 dc auerswald BaseDN ou DECT1 dc auerswald Password is configurable For the transfer of contacts of a single subscriber e g for the internal n...

Page 955: ...tion Manager of the IP DECT server COMfortel WS 400 IP or COMfortel WS 650 IP you have to enter the user name and the BaseDN on page Administration Phonebook in the following fields the user name e g...

Page 956: ...mbers page 956 Management Special Numbers Proceed as follows Using the Configuration Manager page User data Special numbers Name Name of the call deblocker call restrictor Type This column displays th...

Page 957: ...bers 0 9 space Phone numbers containing other characters will be rejected Ext number range Name Display of the phone number range and name of the corresponding number Configure Phone number range Phon...

Page 958: ...958 COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 Settings User Data Special Numbers Delete The selected entry will be deleted...

Page 959: ...s At least one received voice message or fax For the replay of the voice message audio player installed on the PC To read the fax Acrobat Reader installed on the PC Proceed as follows Using the Config...

Page 960: ...chive new Shows only new messages faxes today to last month Shows all messages faxes received in the specified time which have not yet been archived Archive Shows all messages faxes moved to the archi...

Page 961: ...essages faxes are displayed which contain the searched name in the Caller or Exchange line columns Name fragment Only messages faxes are displayed which contain the text with the searched character st...

Page 962: ...f the configurations for e mail transfer have not yet been completed e g missing message recipient will be displayed and the message fax will not be sent via e mail Delete Deletes the entries marked i...

Page 963: ...Access Authorisations page 970 Data Backup page 971 Firmware Update Restart page 977 Date Time of the PBX page 985 IP Configuration page 990 VoIP Configuration page 1003 Remote Configuration page 100...

Page 964: ...s Using the Configuration Manager page Administration Dealer operator data ADMINISTRATOR ACCESS Administrator access Change Requirements Knowledge of the current admin password You must enter the user...

Page 965: ...and Change admin PIN Enables the entry fields Admin PIN and Repeat admin PIN for the freely selectable admin PIN that consists of exactly 6 characters digits The PIN is necessary e g for access to COM...

Page 966: ...shows the security level of the password red low level green high level Passwords with a low security level can not be saved Please confirm your changes with the current admin password The confirmatio...

Page 967: ...s when you click on the logo PBX description Freely selectable description This description is used to enter any additional PBX information that may be required DEALER DATA Company Homepage Data of th...

Page 968: ...If you log in to the Online Shop the upgrading status of the PBX is recog nised on basis of the serial number You will be presented with the possible upgrade options Note You can carry out the expans...

Page 969: ...NCTIONS Buy activation voucher code Open Shop Opens the online shop Enter activation voucher code Important Note that when you change a voucher code into an activation code the right of withdrawal exp...

Page 970: ...ns Topics Configuring Access Authorisation page 970 Configuring Access Authorisation Proceed as follows Using the Configuration Manager 1 Open the page Administration Access authorisations 2 Click nex...

Page 971: ...Configuration Manager page Administration Data backup For automatic upload Using the PBX STORE CONFIGURATION DATA IN THE PBX Store in the PBX Important Saving an old configuration overwrites the curr...

Page 972: ...etwork settings Apply PBX data Transfer music on hold and announcements Contact images COMfortel IP Editor Activates the selected data packets for importation into the PBX READ CONFIGURATION DATA FROM...

Page 973: ...They must also be informed about who will use the data received It is absolutely necessary to store the data safely and in accordance with the legal requirements If you want to make the data backup a...

Page 974: ...me admin PIN and admin password IP address settings Web server port setting Time NTP server settings Dealer operator data Saved hold music and announcements Call data System messages REGENERATE CONFIG...

Page 975: ...s Enables the restoration of the network settings Restore Important Restoring an old configuration overwrites the current config uration data Note A configuration file that was created with an older f...

Page 976: ...saved in a configuration file in the PBX The configuration files are archived with information about the time and date they were created They are available in the Configuration file list field under R...

Page 977: ...ager page Administration Firmwareu pdate restart To restore firmware to restart and only COMmander 6000 R RX to power down the PBX By clicking a button on the PBX STORE THE FIRMWARE IN THE PBX MANUAL...

Page 978: ...irmware The step Initiate reboot will be skipped Initiate reboot Restarts the PBX and enables the firmware Select and import a firmware file rom that is stored on a PC data storage device FIRMWARE UPD...

Page 979: ...te server 49 5306 9200510 into the phones e g via COMfortel Set When an instant firmware update is enabled via the update server the firmware update is initiated automatically A connection to the upda...

Page 980: ...nd time period in which the system is to look for new firmware The firmware update is then triggered automatically once a connection to the update server has been set up and new firmware has been foun...

Page 981: ...le firmware updates Their availability is signalled by a system message when you log on to the Configuration Manager as administrator or when you open the page Administration Firmware update restart a...

Page 982: ...but also the firmware previ ously used in the flash memory If necessary the old firmware can be restored Caution The PBX reboots automatically after you restore the previous firmware This interrupts a...

Page 983: ...ata services are terminated the PBX will perform a restart even before the defined time has elapsed If a call a connection is active after the time has elapsed this call will be interrupted to perform...

Page 984: ...Administration Firmware Update Restart POWER DOWN OF THE PBX Power down Requirements Configured timeframe until power down under RESET OF THE PBX RESTART As soon as the Power LED is red you can pull...

Page 985: ...me of the PBX Date Time of the PBX Topics Settings Date Time of the PBX page 985 Settings Date Time of the PBX Proceed as follows Using the Configuration Manager page Administration Date Time of the P...

Page 986: ...TION OF DATE TIME Manual The time can be entered manually Time Enter in format hh mm ss Date Enter in format JJJJ MM TT Time zone UTC The UTC Coordinated Universal Time world time is a combination of...

Page 987: ...ernational Atomic Time TAI and Universal Time UT It is used instead to Greenwich Mean Time GMT City name E g Berlin AUTOMATIC SYNCHRONISATION OF THE PBX TIME DATE From the ISDN network Note The networ...

Page 988: ...all no entry first MSN DDI entered The time transmitted by the network provider during an outgoing external call is used for setting the PBX time From the Internet from an NTP server Requirements PBX...

Page 989: ...ect the NTP server in the lower entry field or Manual server Port Enter the address of the local NTP server or name of an external NTP server in the first entry field and the corresponding port in the...

Page 990: ...Settings IP Configuration Proceed as follows Using the Configuration Manager page Administration IP Configu ration SERVER CONFIGURATION Port of the webserver Port 80 is used for accessing the web serv...

Page 991: ...as follows http 192 168 55 13 for example Only when accessing via Ethernet the value e g 4432 instead of 443 has to be entered when modifying the port e g https 192 168 55 13 8081 A change of the por...

Page 992: ...t via HTTP Increased security Content Security Policy The CSP header is activated Cross Site Scripting attacks by foreign sources should be prevented by this Note Enabling this function can lead to pr...

Page 993: ...If an action happens after the automatic logout the user will see the page for a new login ETHERNET CONFIGURATION Receive the IP address automatically DHCP client The PBX automatically receives its IP...

Page 994: ...via the permanent IP address The PBX is not connected to a router but is connected directly to a single PC which receives its IP address automatically default setting on Windows and Mac OS X The PBX i...

Page 995: ...otocol IPv4 disabled Switches the use of IPv6 addresses off SLAAC Automatically assigns an IPv6 address to the PBX static Assigns a user defined IPv6 address to the PBX Note If IPv6 has been disabled...

Page 996: ...le entries Digits characters and VMF SLOT X XVOIP SLOT X Configure the Ethernet configuration on the VMF or the VoIP module Note If you do not want to assign a permanent IPv4 address to the module cle...

Page 997: ...ediately The IPv4 address is immediately applied and the PBX is routed to the new IPv4 address After the rerouting you need to log in again Apply at restart The IPv4 address is not applied until the n...

Page 998: ...001 0000 0000 000F IPv6 offers a greater number of available IP addresses than version 4 of the Internet protocol IPv4 disabled Switches the use of IPv6 addresses off SLAAC Automatically assigns an IP...

Page 999: ...Enter the IPv6 address of the PBX Prefix length Enter the prefix length in the range 1 to 128 The prefix specifies to which subnet the IPv6 address belongs IPv6 Gateway Enter the IPv6 gateway Possibl...

Page 1000: ...command to test whether www google de can be reached www google de has been chosen because it can usually be reached A DNS server is necessary for Internet access The data is specified by the Interne...

Page 1001: ...ress or URL Port Enter the IP address or URL IPv4 address Four blocks separated by a dot IPv6 address Eight blocks separated by a dot URL Characters example www proxyserver de Enter the related port n...

Page 1002: ...Characters a z A Z no German umlauts and Special characters _ Notes To change current passwords click on Edit passwords For registering at the SFTP server of the PBX an external programme requires th...

Page 1003: ...P Proceed as follows Using the Configuration Manager page Administration VoIP Configuration Requirements VoIP channels optional see Technical Data in the Instructions DISTRIBUTION OF THE VOIP CHANNELS...

Page 1004: ...fault value 5060 set here Important If the SIP port of the internal VoIP registrar is modified while it is running all the calls will be interrupted Notes If the SIP port of the internal VoIP registra...

Page 1005: ...Functions Uses Concepts 2nd Network Interface LAN 1 If only one network interface is to be used or The external VoIP telephony is to be realised via the network interface LAN 2 section VoIP provider...

Page 1006: ...support on all active network components DiffServ is used to prioritise the handling of language packages VoIP and to achieve better voice quality for VoIP calls DiffServ can be evaluated in networks...

Page 1007: ...rk call forwarding from the SIP port of the internal VoIP registrar to the PBX s IP address in the router configured DNS server The STUN server entered here can be used to connect to external private...

Page 1008: ...ollows Using the Configuration Manager page Administration Remote configuration REMOTE PROGRAMMING External PIN The external PIN is required for the following purposes As a PIN for remote programming...

Page 1009: ...witching number The remote switching number is required for the following purposes As a PBX phone number for remote programming from an external phone e g for enabling remote configuration or switchin...

Page 1010: ...entered AUTHORISATION FOR REMOTE CONFIGURATION Dealer access number X Specifies the connection from which the PBX can be configured remotely without manual release To do this the PC connected to the P...

Page 1011: ...DN connection using the COMfortel Set configuration software Notes You cannot use call forwarding to divert this phone number You must select the DDI number to be sent for a PTP connection from the ex...

Page 1012: ...tion Remote Configuration The PBX can be configured remotely via the Internet with the Auerswald Remote Access Server see chapter Functions Uses Concepts Remote Configuration and Alternative Connectio...

Page 1013: ...013 Settings SIPS SRTP Proceed as follows Using the Configuration Manager page Administration Internal SIPS SRTP VoIP SIPS SRTP SIPS SRTP Requirements internal VoIP channels that support SIPS and SRTP...

Page 1014: ...can either be generated in the PBX or externally and then imported from a PC data storage device SIPS SRTP must also be enabled in the VoIP phones In addition the certificate must be verified For this...

Page 1015: ...that is stored on a data storage device and store it in the PBX Export The certificate stored in the PBX is downloaded from the device and saved to a PC data storage device Renew The certificate is re...

Page 1016: ...certificate is renewed a new fingerprint is generated automatically PBX CERTIFICATE All properties of the certificate are displayed the period of validity by whom and for whom the certificate has been...

Page 1017: ...n SIPS URI URI entries DNS DNS entries Import Select a certificate that is stored on a data storage device and store it in the PBX Export The certificate stored in the PBX is downloaded from the devic...

Page 1018: ...ble A private key is available in the pbx certificate No private key available A private key is not available in the pbx certificate Note If the pbx certificate is renewed a new private key is generat...

Page 1019: ...figuration Manager page Seite Administration IP black and whitelist BLOCKED LIST Enable IP blacklist If traffic from a particular IP address is evaluated as being too high and therefore probably malic...

Page 1020: ...local network is the network configured for the CPU Administration IP configuration under ETHERNET CONFIGURATION The administrator must then put in place appropriate measures to protect the PBX withi...

Page 1021: ...ocks separated by a colon Subnet mask Subnet mask Four blocks separated by a dot Prefix Digits 1 to 128 Note The subnet mask is entered automatically for a network computer when you click Network calc...

Page 1022: ...0D Advanced Information V19 04 2018 Settings Administration IP Black and Whitelist Delete The administrator can view automatically configured restrictions and if necessary cancel them in the IP blackl...

Page 1023: ...ted connection e g SIPS is being set up it is important to verify the authenticity of the server and consequently the identity of a web page During setup of a connection the certificate provided by th...

Page 1024: ...en issued Valid until The column displays the validity period of the certificate Trust certificate The selected certificate is considered trustworthy Trustworthy If checking of the server certificate...

Page 1025: ...ertificate Import Select a certificate that is stored on a data storage device and store it in the PBX Certificate authorities A certificate authority is an organisation that issues digital certificat...

Page 1026: ...cate has been issued Valid until The column displays the validity period of the certificate New Individual certificates are added again or all certificates are restored Save The changes are saved Dele...

Page 1027: ...keys and certificates stored on the PBX valid PBX certificate private key of the PBX certificate valid root certificate Notes The certificates keys this process requires can either be generated in the...

Page 1028: ...displays when the certificate has been issued Valid until The column displays the validity period of the certificate Delete Deletes a certificate currently saved in the PBX after user confirmation at...

Page 1029: ...s stored on a data storage device and store it in the PBX Export The certificate stored in the PBX is downloaded from the device and saved to a PC data storage device Renew The certificate is renewed...

Page 1030: ...e 1035 Settings Internationalisation page 1037 Settings Outgoing Mail Server Proceed as follows Using the Configuration Manager page Administration E mail Outgoing mail server Separately fpr outgoing...

Page 1031: ...es Address Enter the address of the outgoing mail server IPv4 address Four blocks separated by a dot IPv6 address Eight blocks separated by a colon Port Note In the factory settings the port is set to...

Page 1032: ...ion via password User name Password AUTH LOGIN Enables authentication via password MD5 challenge response AUTH CRAM MD5 Enables authentication via MD5 challenge response MD5 Message Digest Algorithm 5...

Page 1033: ...cryption SSL to STARTTLS Switches encryption on after STARTTLS Encryption SSL immediately Switches encryption immediately on Default outgoing mail server The outgoing mail server first configured in t...

Page 1034: ...e mail sender It is used to display it to the recipient of the e mails Delete The outgoing mail server will be deleted Management Logo The PBX supports any number of logos limited by the total memory...

Page 1035: ...ve a size of 50 kB max The memory for all logos is limited to 500 kB If do not import your own logo the Auerswald FONtevo logo included in the scope of supply will be used Select and import an image f...

Page 1036: ...structure of the imported language file must be identical to the file structure of the default language file To this end export a language file to your PC and edit the text fields of the language file...

Page 1037: ...tings Administration E Mail Configure Opens the configuration of the user defined language file Delete Deletes the entries marked in the list Settings Internationalisation Proceed as follows Using the...

Page 1038: ...e mail regarding failure of automatic clean up Mailbox Storage space warning Text modules to generate an e mail when a specified storage capacity has been exceeded Mailbox Fax transmission successful...

Page 1039: ...re V7 0D Advanced Information V19 04 2018 1039 Settings Administration E Mail Date Day DD Month MM Year YYYY Time Hour 24 hour format hh24 Hour 12 hour format hh12 Minute mm Second ss am pm only Engli...

Page 1040: ...tem Message page 1040 Settings System Message Proceed as follows Using the Configuration Manager page Administration System messages Requirements configured outgoing mail server Using the Configuratio...

Page 1041: ...e mails are sent by the default outgoing mail server Send e mail in HTML format System e mails are sent in HTML format System e mails are sent in text format Language file Select the language file who...

Page 1042: ...th IPv6 address Link starts with https and the PBX s IPv6 address if present User defined A URL prefix defined by the user is set URL prefix Requirements user defined URL format network specific part...

Page 1043: ...n be entered here Testen Send a test e mail to the specified message recipients LOGS TO BE SENT AS AS E MAILS System information System information is sent as e mails except for system information abo...

Page 1044: ...es the PBX waits after the system event has occurred until it sends an e mail System events that occur during the waiting time are also included in this e mail EVENTS FOR SYSTEM LOGS Temperature monit...

Page 1045: ...ATUS MESSAGES AND NOTES Reset hidden pop up elements for users Execute Click on Do not display this notice again to hide warnings and notes that are displayed as pop up elements during configuration o...

Page 1046: ...te the following legal notes before permitting D channel output via IP After permission every computer within the LAN network can record a D channel protocol of the PBX without any further password pr...

Page 1047: ...lled Connection data can be recorded with the D channel decoder PC programme D channel output via IP or on a syslog server Enter ok in the entry field to accept the legal notes and then click D channe...

Page 1048: ...corded to log and display control and management information about the connections to the PBX e g to display errors You will thus be able to see the error type and maybe even its cause from the list o...

Page 1049: ...wing legal notes before saving the service data The service data include amongst others the following legally especially protected components Configuration of the PBX Names of internal subscribers Pas...

Page 1050: ...manufacturer for error analysis you must make sure that the legal requirements are fulfilled Proceed as follows Using the Configuration Manager 1 Open the page Administration Service data 2 Accept the...

Page 1051: ...RX Firmware V7 0D Advanced Information V19 04 2018 1051 Appendix Hardware Appendix Hardware Topics Status Displays on the LEDs page 1052 Buttons page 1057 Printers and Data Storage Devices at the USB...

Page 1052: ...button was pressed long enough Flashes orange 50 50 ms Pressing the SW altern button is detected Flashes orange 0 5 0 5 s The SW altern button was pressed long enough Status LED Power LED PBX status a...

Page 1053: ...ata were found System is paused Status LED Power LED PBX status during powering down Lit in green Flashes green Indicates the period in which the delayed powering down can be initiated If you let go o...

Page 1054: ...0D Advanced Information V19 04 2018 Appendix Hardware Status Displays on the LEDs LAN Link LED Status of the Ethernet Interface Lit in green On the Ethernet layer 1 could be enabled Off Ethernet is no...

Page 1055: ...ceived Off No transfer activity on the Ethernet interface Status LED Status of the associated S0 port Flickers A B channel is in use Lights up Both B channels are in use Lights up briefly D channel me...

Page 1056: ...mote station cannot be established Blinking The port is overloaded for example short circuit fault LOS Lights up S2M module is receiving no signal from the NTPM Loss Of Signal AIS Lights up S2M module...

Page 1057: ...ettings or to shut down the PBX Performing a Restart Immediately by Pressing a Button Warning Touching voltage carrying conductors or phone connections can cause life threatening electric shocks For s...

Page 1058: ...the Power LED lights up in green again the restart is complete and the PBX is ready for operation Note If the Power LED remains continuously lit in red an error has occurred Please contact your dealer...

Page 1059: ...atening electric shocks For some installation and maintenance work it is necessary to open the PBX while it is in operation qualified electrician only Make sure that the PBX is never left unattended w...

Page 1060: ...1060 COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 Appendix Hardware Buttons A Reset button B SW altern button C Status LED...

Page 1061: ...ning Touching voltage carrying conductors or phone connections can cause life threatening electric shocks For some installation and maintenance work it is necessary to open the PBX while it is in oper...

Page 1062: ...After 5 seconds the LED Status starts to blink slowly 3 Let go of the SW default button The factory settings are restored and the PBX restarts If the Power LED lights up in green again the restart is...

Page 1063: ...ink in green light The PBX powers down without disconnecting ongoing calls Immediate powering down Press the Power button for more than 4 seconds The LED turns off The PBX is powered down immediately...

Page 1064: ...es USB memory stick USB printer Important The data storage devices used require an EXT4 formatting For read access to USB memory sticks for example for automatic transfer of a configuration FAT or FAT...

Page 1065: ...after creating a voltage free state Working close to active parts is only permitted if these parts are voltage free or are protected against direct contact COMmander 6000 Pull out the power plug of t...

Page 1066: ...r a strong transmitter or an electrical power line Door terminal system from Auerswald FONtevo Operating voltage switched on at the relay contact to be used 1 Lay the line Warning Power surges which c...

Page 1067: ...l system e g labelled V or DC AC 3 Connect the TGnd terminal to the ground connection input of your door terminal system e g labelled 0V or GND 4 Connect the TNF1 terminal or TNF2 to the low frequency...

Page 1068: ...ed however screened for unfavourable conditions for example near a strong transmitter or an electrical power line 1 Lay the line 2 Connect the But1 Klin1 terminal to the contact of the first door bell...

Page 1069: ...rminal to the contact of the second door bell button e g labelled 2 4 Connect the But3 Klin3 terminal to the contact of the third door bell button e g labelled 3 5 Connect the But4 Klin4 terminal to t...

Page 1070: ...t least three wires for two door bell buttons Unscreened however screened for unfavourable conditions for example near a strong transmitter or an electrical power line A door bell transformer 1 Lay th...

Page 1071: ...the 2TSM R Module 3 Connect the But2 Klin2 terminal to the contact of the second door bell button e g labelled 2 and the second door bell 4 Connect the TGnd terminal to the two door bells and the door...

Page 1072: ...cable e g J Y St Y 2x2x0 6 with the following character istics At least two wires Unscreened however screened for unfavourable conditions for example near a strong transmitter or an electrical power l...

Page 1073: ...the switch input of the door opener Note For information about the supply voltage required read the documentation of the door opener or the device to be connected Warning Too high voltage at the rela...

Page 1074: ...Hardware Connecting Devices to the 2TSM R Module 3 Connect the TO12 terminal or TO22 to the door bell transformer 4 Connect the door bell transformer to the switch input of the door opener Note In add...

Page 1075: ...Y 2x2x0 6 with the following character istics At least two wires Unscreened however screened for unfavourable conditions for example near a strong transmitter or an electrical power line 1 Lay the li...

Page 1076: ...04 2018 Appendix Hardware Connecting Devices to the 2TSM R Module 3 Connect the Gnd terminal to the second ringer Further steps To finish commissioning you need to configure the COMmander 2TMS R modul...

Page 1077: ...ne 1 Lay the lines 2 Connect the But4 Klin4 terminal for example to the alarm contact Warning Power surges which can occur during electrical storms can cause life threatening electric shocks or damage...

Page 1078: ...ix Hardware Connecting Devices to the 2TSM R Module 3 Connect the 12Volt terminal to the alarm contact Further steps To finish commissioning you need to configure the COMmander 2TMS R module in the Co...

Page 1079: ...the 2TSM R Module Connecting an External Input Device for Music on Hold Note If you use external music on hold pay attention to the copyright issues for certain music Requirements Connecting cable wit...

Page 1080: ...and set up the module as the source of Music on Hold To save power you can switch the power supply of the external input device on and off using a relay of the PBX If required you can modify the volum...

Page 1081: ...ppendix Hardware Connecting Devices to the 2TSM R Module Further steps To finish commissioning you need to configure the COMmander 2TMS R module in the Configuration Manager To save power you can swit...

Page 1082: ...anced Information V19 04 2018 Glossary Glossary The glossary contains an alphabetical list of the terminology used accom panied by short explanations There is also an index of abbreviations Topics Ter...

Page 1083: ...name and a password APIPA Automatic Private IP Addressing allows network interfaces to be configured automatically A device that supports APIPA allocates itself a random IP address from the range 169...

Page 1084: ...lled subscriber can deflect the call on a case to case basis while the phone is still ringing Certificate A digital certificate is similar to a digital passport that serves to identify the owner of th...

Page 1085: ...by the network provider In this context no screening means that the customer defined number is not checked by the public exchange against the assigned numbers It may contain any phone number you defin...

Page 1086: ...number DDI for the Auerswald info line DECT Digital Enhanced Cordless Telecommunications previously Digital European Cordless Telephony a standard for digital cordless phones and data transmission als...

Page 1087: ...bscriber to make calls via another provider than the provider of the phone connection In this way the subscriber can use other often less expensive providers DiffServ Differentiated Services Flag flag...

Page 1088: ...ogram or software module that controls the interaction between an operating system or program and the interfaces to connected devices keyboard printer monitor etc or virtual devices DSL Digital Subscr...

Page 1089: ...ternet connection to a permanent domain name e g YourName DynDNS org E Echo Cancellation Local echos and reverberation effects are compensated using echo cancel lation For example an echo is generated...

Page 1090: ...r a connection that links the PBX to the public switched phone network The exchange line joins the provider s local exchange and the phone connection Extension Internal connections of a PBX together w...

Page 1091: ...volatile storage of data within a minimum of space without permanent power supply G GAP Generic Access Profile transmission protocol for cordless phones Describes the basic functions for the communci...

Page 1092: ...em available to lower order servers and clients HTTP Proxy Proxy for the HTTP protocol over which Internet sites are called or files downloaded HTTPS Hypertext Transfer Protocol Secure communication p...

Page 1093: ...are separated by a point for example 192 168 0 14 The network addresses are divided up into different classes Class A to C depending on how many computers can be located in a network Certain ranges ar...

Page 1094: ...e eight blocks with four digits or characters each that are separated by a colon for example 3001 00FF ABC0 0EAC 0001 0000 0000 000F or abbreviated 3001 FF ABC0 EAC 1 F Thanks to the greater length of...

Page 1095: ...ransfer rates of the Internet A high jitter buffer reduces short interruptions during the call In return the delay of the RTP packages increases L LAN Local Area Network connects computers over compan...

Page 1096: ...the whole world This means that the network card is unique and can be controlled and detected detected by the network without any problems The IP addresses on the TCP IP network are always mapped to...

Page 1097: ...mmunication devices that enable multiple users to access common resources such as files printers etc NTP Network Time Protocol protocol that synchronises the time on a computer or on other devices in...

Page 1098: ...requests and connections going to the provider except registration P PD Pulse dialling an older dialling method that transmits the dialled number to the exchange by interrupting the current in the A...

Page 1099: ...or more devices including PBXs PTP Point to Point ISDN connection with Direct Dial In option A provider allocates a PBX base number with additional Direct Dial In numbers DDIs e g 9200 0 PBXs are usua...

Page 1100: ...of the computer to forward the queries and return the if necessary filtered responses To achieve this the HTTP proxy uses the Internet s HTTP protocol Public Exchange Node point on the public telecomm...

Page 1101: ...stem and the outlying extension is not relevant Router Routers connect two separate networks This means for example that you can connect the local network to another LAN or a WAN When a PC wants to se...

Page 1102: ...subscribed RSS feed automatically delivers new messages which can then be read in special newsreaders or in current browsers e g Mozilla Firefox Google Chrome S S0 Basic Access ISDN basic access with...

Page 1103: ...combination with ISDN basic access connections S0 ports SD SDHC SD XC Card Secure digital memory cards that use flash type storage non volatile storage Their special shape protects them from wrong in...

Page 1104: ...work protocol which provides establishing a communication session between two or more subscribers Via SIP only communication conditions are arranged Other protocols such as RTP are responsible for act...

Page 1105: ...inistration E mail Outgoing mail server you can enter different outgoing mail servers If no outgoing mail server has been entered no e mails can be sent Soft Call With the soft call function a user ca...

Page 1106: ...as because each subnetwork receives its own address and can therefore be addressed by the router A subnetwork is created when the IP address is linked with a subnet mask If a bit in the subnet mask is...

Page 1107: ...one Thanks to their integration into the system system telefphones simplify the operation of the entire system and additionally offer numerous possibilities to use PBX functions and signalise their st...

Page 1108: ...arrived In order to make sure this happens a large amount of information is sent along with the actual payload data Most Internet services are implemented with TCP e g HTTP WWW SMTP POPS e mail etc T...

Page 1109: ...at the recipient This particular protocol needs only a small amount of additional information and results in a better data throughput rate in a well functioning network e g on a LAN UDP is used by DNS...

Page 1110: ...phone numbers accessible from the public switched network and the Internet as well as an account with a user name and password are allocated Most of the time it only takes a few minutes to configure...

Page 1111: ...ogy VPN Virtual Private Network connects remote or neighbouring networks LAN to the internal network using a VPN tunnel The tunnel functions basically as a channel in which embedded data is transporte...

Page 1112: ...Lamp Field CAPI Common ISDN Application Programming Interface CCBS Completion of Calls to Busy Subscriber CCNR Completion of Calls on No Reply CD Call Deflection CD PR Call Deflection Partial Reroutin...

Page 1113: ...ce Specification CSV Comma Separated Values CTI Computer Telephony Integration DDI Direct Dial In DECT Digital Enhanced Cordless Telecommunications DHCP Dynamic Host Configuration Protocol DiffServ Di...

Page 1114: ...HTTPS Hypertext Transfer Protocol Secure IP Internet Protocol IPUI International Portable User Identity ISDN Integrated Services Digital Network LAN Local Area Network LDAP Lightweight Directory Acces...

Page 1115: ...Language PD Pulse Dialling PIN Personal Identification Number PMP Protected Monitoring Point PoE Power over Ethernet PPP Point to Point Protocol PTMP PTMP PTP PTP QoS Quality of Service RJ Registed Ja...

Page 1116: ...ol STUN Simple Transversal of UDP over NATs SW Software TAPI Phone Application Programming Interface TCP Transmission Control Protocol UDP User Datagram Protocol UPS Uninterrupted Power Supply URL Uni...

Page 1117: ...COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 1117 Index Index Symbols Auerswald Remote Access Server 1083...

Page 1118: ...0D Advanced Information V19 04 2018 Index Numerics 2TSM R module 1065 alarm 1077 door bell button 1068 door bell door bell button 1070 door opener 1072 door terminal system 1066 loudspeaker 1080 music...

Page 1119: ...risation 970 account 1083 1110 account number 518 Action URL 26 785 787 791 alarm type 789 configuring 787 configuring alarm 788 new 784 password 791 phone number 788 response 792 settings 791 additio...

Page 1120: ...762 alarm device 31 subscriber 632 announcement before answering 181 announcements 878 group 654 675 recording an announcement 359 short reference 359 announcement output 754 757 relay 755 settings 7...

Page 1121: ...mote Access ARA 59 automatic clean up 695 automatic configuration switchover 115 automatic exchange line request factory setting force public exchange call 248 294 automatic memory check 696 automatic...

Page 1122: ...Firmware V7 0D Advanced Information V19 04 2018 Index B baby call 48 short reference 299 subscriber 583 624 B channel 1084 boss secretary function 52 busy signal at end of call 628 busy on busy 49 gr...

Page 1123: ...ng holidays 853 call allowance account 77 837 short reference 307 call channel reservation 159 group 652 673 call charge information 76 call data 81 887 912 call data record 82 column settings 897 sho...

Page 1124: ...444 469 530 538 authorisation 580 581 614 615 destination number 552 external numbers 168 external numbers short reference 343 group 656 657 677 678 679 groups 166 groups short reference 350 immediat...

Page 1125: ...roup 647 668 subscriber 571 602 call take over 140 autorisation 631 Call Through 50 828 call through short reference 300 call waiting 40 short reference 295 subscriber 608 call waiting call 237 accept...

Page 1126: ...ist 227 group 683 certificate 1084 certificates 1084 add certificate 1026 delete certificate 1026 1028 issued on 1024 1025 1026 1027 1028 issuer 1024 1025 1026 1028 management 1023 period of validity...

Page 1127: ...COMpact COMmander Fax 204 205 conference call 282 connecting two call partners 284 ending 285 toggling between conversations 283 conference short reference 320 configuration data 113 automatic upload...

Page 1128: ...ver 115 authorisation 612 short reference 321 configuration dependent functions 115 configurations switchover switching times 797 connection data logging type 1047 contact display name conversion 950...

Page 1129: ...T 54 1086 copying function key 592 function key 589 login mode 585 logout handsets 588 phone numbers for handsets 587 restoring phone book 593 deputy function 711 device wizard management 727 DHCP 108...

Page 1130: ...bell door bell button 1070 door functions 186 749 authorisation 580 614 call duration 751 destination number 751 door call 745 exchange line dialling 752 level 749 768 number presentation 752 opening...

Page 1131: ...OMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 1131 Index door terminal system 1066 driver 1088 DSL 1088 DTMF signalling VoIP 499 dual tone multi frequency dialling 1088 DynDNS 108...

Page 1132: ...o cancellation 1089 VoIP provider 500 e mail 56 language files 56 logo 1035 outgoing mail server 56 1030 transfer fax box 720 transfer voice mailbox 704 e mail transfer system messages 1041 emergency...

Page 1133: ...090 exchange line access number VoIP 518 exchange line authorisation 32 group 647 668 subscriber 570 601 exchange line request 421 automatic 36 automatically 36 direct exchange line phone 36 internal...

Page 1134: ...ck 696 corresponding numbers 689 fax ID 717 fax transfer 204 fax transmission 718 group 679 memory 696 rejecting anonymous fax calls 725 restoring 691 sending fax 206 sending fax to multiple recipient...

Page 1135: ...V19 04 2018 1135 Index firmware update 68 immediate 979 management 977 manual 977 online search 981 regular 979 update server address 978 flash 1091 Follow me authorisation 581 615 group 677 subscribe...

Page 1136: ...GAP 1091 gateway 993 997 1091 short reference 316 glossary 1082 group 84 creating deleting 638 logging in out 666 667 member 666 667 phone number 638 profiles 642 properties 661 short reference 313 g...

Page 1137: ...t 418 419 UP0 ports 418 hardware status reset 600 header file 565 help 410 icons 411 navigation 412 opening 410 printing 413 searching 412 highlights 382 holiday 851 hook flash timing 618 short refere...

Page 1138: ...saging 183 InterCom announcement hands free 96 252 short reference 319 InterCom permission 631 internal call 242 internal dial tone 628 internal numbers 98 internal phone 36 Internet telephony configu...

Page 1139: ...ex IP protocol VoIP provider 496 IP telephony internal 212 IP whitelist 1020 ISDN 1094 ISDN connection 100 additional numbers 483 connection type 417 DDI numbers 480 extensions block DDI numbers 457 P...

Page 1140: ...1140 COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 Index J jitter buffer 1095 VoIP provider 500 VoIP subscriber 619...

Page 1141: ...COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 1141 Index K keypad authorisation 580 614 Kurzwahl Makros 834...

Page 1142: ...LAN 1095 LAN TAPI Settings 854 language 992 language file 56 697 language file name 1035 1037 LAN TAPI 119 function check 122 TAPI driver TSP 121 LCR 126 area code 806 import 803 network 803 provider...

Page 1143: ...Information V19 04 2018 1143 Index least cost routing LCR 126 LED 1096 Local Area Network 1095 logging of connection data 1046 login mode DECT handsets 585 loudspeaker 1080 loudspeaker announcement 12...

Page 1144: ...ment contacts assignment 916 filter 906 memory 696 memory management 196 message forwarding 700 message recipient e mail address 706 723 messages 959 messages remote access 200 monitoring status int V...

Page 1145: ...d Information V19 04 2018 1145 Index music input device 1079 music on hold 225 875 audio files 872 own files 872 recording an announcement 371 settings 875 short reference 371 source 875 system files...

Page 1146: ...2 NAT traversal 491 498 network 1097 data stream 407 Notruf verhindern 571 602 NTP 1097 number presentation incoming 161 group 651 672 subscriber 576 607 number presentation internal group calls 161 6...

Page 1147: ...g callback on busy 259 exchange line reservation 260 external call 243 external call with calling line identity restriction 243 external callback on busy 257 external callback on no response 262 inter...

Page 1148: ...time 41 accepting from PC 987 after ISDN call 987 manual configuration 986 NTP server service 989 short reference 296 via network 988 PD 1098 permanent configuration 116 551 permanent IP address 994...

Page 1149: ...over Ethernet 1099 port 1099 port for system phones 992 power down 984 powering down 90 preferred exchange line 220 group 649 670 subscribers 573 604 preliminary pick up query 141 group 659 682 subsc...

Page 1150: ...short reference 332 provisioning 147 client certificate 562 COMfortel IP Editor 566 File editor 567 header file 565 language 562 provisioning files 150 151 provisioning server 561 standard xml file 56...

Page 1151: ...QR Code 1100 Quality of Service 1100 quality of service DiffServ 1006 query call 265 connecting both communication partners 269 ending 267 ending one call 268 initiating 265 short reference 339 third...

Page 1152: ...54 authorisation 579 613 operating mode 155 short reference 334 relays actuators management 770 settings 772 released numbers 32 remote access 700 voice mailbox 200 remote configuration 58 1008 author...

Page 1153: ...art 983 by pressing a button 1057 restoration point 113 restore firmware 982 restricted numbers 32 restrictions 175 rework time 676 ringing sequence 102 delay time 667 group 643 662 666 ringtone 111 a...

Page 1154: ...418 419 SD SDHC card 1103 second ringer 1075 secretary function 52 security VoIP provider 497 senior call 48 server 1104 service data 172 1049 settings music on hold 875 SIPS SRTP 1013 VoIP 1003 SFTP...

Page 1155: ...SIP port internal VoIP registrar 1004 1005 SIP port VoIP provider 493 SIP session timer 494 SIP trunking 1104 SIP DDI 1104 VoIP provider 495 SIP prack 494 SIPS SRTP settings 1013 SMTP 1105 SMTP serve...

Page 1156: ...ator access 611 subnet mask 1106 IPv4 993 997 short reference 316 subscriber creating deleting 554 phone number 554 profiles 569 properties 595 subscribers 180 subscribers all 634 sub system operation...

Page 1157: ...COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 1157 Index system phone 1107...

Page 1158: ...TAPI driver TSP 121 targeted exchange line access 247 short reference 311 targeted VoIP access 248 exchange line access number 518 short reference 312 TCP 1108 Teilnehmer eigene Passw rter 636 templa...

Page 1159: ...1159 Index transfer callback 193 transferring 273 authorisation 581 615 hook flash timing 618 in waiting loop 276 short reference 339 to third communication partner 277 with announcement 273 without a...

Page 1160: ...Mmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 Index U UDP 1109 unassigned phones 633 UP0 1109 UP0 port 418 update server address 978 URL 1109 USB Host 1064 user authorisations fax...

Page 1161: ...atic clean up 695 automatic memory check 696 automatic replay new messsages 699 call acceptance call specific 714 call acceptance standard 712 call take over 702 deleting announcement 711 deputy funct...

Page 1162: ...cording capacity 703 719 settings 694 user authorisations 707 724 VoIP 211 configuring externally 211 configuring internally 212 external call sequence 79 quality of service DiffServ 1006 remote exten...

Page 1163: ...COMmander 6000 R RX Firmware V7 0D Advanced Information V19 04 2018 1163 Index VoIP GSM routing 217 811 for call forwarding of external numbers 529 536 VoIP Anbieter 1110 VPN 1111...

Page 1164: ...e V7 0D Advanced Information V19 04 2018 Index W waiting field 221 870 waiting loop 276 wake up function 226 882 announcements 879 recording an announcement 373 short reference 373 wake up times 391 3...

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