Warranty information
All Audioengine products have a 3-year Limited Warranty on parts and
labor from date of purchase. The Limited Warranty applies to
Audioengine products purchased in the United States only. Your
warranty is automatic, so there is no need to register. For Limited
Warranty coverage elsewhere, please contact the Audioengine dealer,
reseller, or distributor in your country or region.
What is covered
All defective parts or faulty workmanship.
What is not covered
The Audioengine Limited Warranty does not cover damage caused by
accident, misuse, abuse, neglect, excessive moisture, lightning, power
surges, other acts of nature, unauthorized product modification or
repairs, or failure to follow the instructions outlined in this guide.
What we will do
We will repair or replace any defective parts, at our option, within a
reasonable amount of time and free of charge any time during the
warranty period. After service, we will be responsible for shipping the
product back to you at our expense to a US address.
What we ask from you
You will be responsible for shipping charges to Audioengine or to an
authorized dealer. We recommend you keep the original shipping
materials to prevent shipping damage if service is needed.
Audioengine cannot be responsible for any damages incurred during
shipping due to poor packing, so please pack well and make sure to
insure your shipment.
How to obtain Audioengine warranty service
If you have any questions or feel you may need service, contact the
reseller where you purchased your product. You can also visit our support
portal at
support.audioengineusa.com
where you will find a searchable
Knowledge Base. And if you don’t find an answer to your question you
can easily contact us by opening a support ticket.
We will do everything we can to answer your questions and resolve any
issues as quickly as possible.
Exclusive remedy
This Limited Warranty is fully transferable provided the current owner
furnishes the proof of purchase and that the serial number on the product
is intact. THE MAXIMUM LIABILITY OF AUDIOENGINE SHALL NOT EXCEED
THE ACTUAL PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. IN NO
EVENT SHALL AUDIOENGINE BE LIABLE FOR SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR INDIRECT DAMAGES.
Product returns and refunds
We sincerely hope you get as much enjoyment from our products as we've
had creating them. However, should you have an issue or are not satisfied
with any Audioengine product for any reason contact the reseller where
you purchased or contact us directly:
About Audioengine
Audioengine designs and builds innovative audio products with all your
music in mind. Great sound, simple but elegant designs, high-quality
materials and truly useful features are what Audioengine is about. We
sincerely hope you get as much enjoyment from our products as we’ve
had creating them!
Information for Users on Disposal of Old Equipment
[European Union]
This symbol indicates that the electrical and electronic
equipment should not be disposed as general household waste
at its end-of-life. Instead, the product should be handed over to
the applicable collection point for the recycling in accordance
with your national legislation.
By disposing of this product correctly, you will help to conserve the
environment and human health that could otherwise be caused by
inappropriate waste handling of this product. For more information
about collection point and recycling of this product, please contact your
household waste disposal service or the shop where you purchased the
product. Penalties may be applicable for incorrect disposal of this waste,
in accordance with national legislation.
[Other Countries outside the European Union]
If you wish to dispose of this product, please do so in accordance with
applicable national legislation or other rules in your country for the
treatment of old electrical and electronic equipment.
FCC Part 15 Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1) This device may not cause harmful interference.
2) This device must accept any interference received, including interference
that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guaran-
tee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced technician for help.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated
with minimum distance 20cm between the radiator & your body.
©
2020 Audioengine, LLC. All Rights Reserved.
Audioengine and Audioengine B-Fi are trademarks of Audioengine.
All other product names, company names and logos mentioned may be the trademarks
of their respective owners and are acknowledged by Audioengine.
How to play your music
B-Fi setup as well as multiroom and stereo configurations are done via the
Audioengine app.
After setup you can play your music using the music players and streamers
we include or leave the app and use your own.
For example, if you’re into Pandora on your iPhone, select B-Fi as the
phone’s audio output in the iOS Music app. Or if your favorite player has
audio output settings included, as many do, you can select B-Fi as the
output within the app.
And if you set up B-Fi on an iPhone, you can also use it on other devices.
So if you listen to TIDAL on your laptop, select B-Fi as the audio output
from within TIDAL or from the OS audio settings.
So you’re not stuck using only our app as there are other options for
Android, iOS, MacOS, and Windows. And no matter how you connect and
listen, B-Fi HD audio quality will always be best-in-class.
Power on/off
Press and release the Status button to turn B-Fi off. Press the button again
to turn it back on.
After you turn B-Fi back on, wait a few seconds for the Status button to
stop flashing and the voice to say “Connected to your wifi network” before
playing your music.
Extra tips, troubleshooting, FAQs, and this guide can be found on our
website:
audioengine.com
Contact support
If you have questions or need help, please contact our customer support
team:
