32
Troubleshooting
If it appears that your DVD unit is faulty,
first consult this checklist. It may be that
something simple has been overlooked.
Under no circumstances should you try to
repair the player yourself, as this will
invalidate the warranty. Only qualified
service personnel can remove the cover or
service this player.
NO POWER
Check if the on/off button on the front
of the player is set to on.
Check if AC or DC power plug of the
mains unit is properly connected.
Check if there is power at the AC or DC
outlet.
NO PICTURE
Check if the monitor or TV is switched
on.
Select the correct AV input on the
monitor or TV.
Check the video connection.
DISTORTED PICTURE
Check the disc for fingerprints and
clean with soft cloth, wiping from
centre to edge.
Sometimes a small amount of picture
distortion may appear. This is not a
malfunction.
COMPLETELY DISTORTED PICTURE
The disc format is not according to the
TV-set used (PAL/NTSC).
NO COLOR IN PICTURE
The disc format is not according to the
TV-set used (PAL/NTSC).
DISC DOES NOT PLAY
Ensure the disc label is upwards.
Clean the disc.
Check if the disc is defective by trying
another disc.
NO SOUND
Check audio connections.
If using a HIFI amplifier, try another
sound source.
NO RETURN TO START-UP SCREEN
WHEN DISC IS REMOVED
Press POWER to turn off the unit, then
press it again to turn on the unit.
Press Reset button on the front of the
DVD unit.
THE PLAYER DOES NOT RESPOND
TO THE REMOTE CONTROL
Aim the remote control directly at the
sensor on the front of the player.
Avoid all obstacles which may interfere
with the signal path.
Inspect or replace the remote control
batteries.
DISTORTED OR B/W PICTURE
The disc format is not according to the
TV-set used (PAL/NTSC).
NO AUDIO AT DIGITAL OUTPUT
Check the digital connections
Check the AUDIO setup menu to make
sure that the digital output is correctly
set.
Check if the audio format of the
selected audio language matches your
receiver’s capabilities.
BUTTONS DO NOT WORK
Turn the player off and on with the
power on/off button on the front of the
player.
Press Reset button on the front of the
DVD unit.
