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Audio Technica ATH-SPORT7TW, User Manual

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Audio Technica ATH-SPORT7TW User Manual Download Page 19

18

Troubleshooting

Problem

Solution

Power is not supplied

• Charge the product.

Unable to pair.

• Visit our website for information on compatible models.  

 

Confirm that the Bluetooth device communicates using Ver. 2.1+EDR or higher.

• Place the product and the Bluetooth device within 1 m (3.3') of each other.
• Set the profiles for the Bluetooth device. For procedures on how to set profiles, 

refer to the Bluetooth device’s user manual.

• Remove the pairing information for the Bluetooth device then pair the product 

with this device again.

• While searching, this product may be displayed as "ATH-SPORT7TW" or "BLE_

ATH-SPORT7TW" on your Bluetooth device. Select whichever name is displayed.
If both names are displayed, select "ATH-SPORT7TW".

No sound is heard / Sound is 
faint.

• Turn on the power of the product and the Bluetooth device.
• Turn up the volume.
• Make sure that this product and Bluetooth device are connected by the A2DP 

(or an audio device).

• Disable pairing for this product and the Bluetooth device, then pair the product 

with this device again.

• Move away from obstacles between the product and the Bluetooth device, such 

as people, metal or walls, and place the product and device closer together.

• Switch the sound output of the Bluetooth device to this product.

The L (Left) and R (Right) are not 
connected (no sound is output 
from the L (Left) side).

• Check whether the battery is dead.
• Place the headphones in the charging case and close the cover. Then, take the 

headphones out again.

• If the error recurs after you attempted the procedure described above, the 

connection between L (Left) and R (Right) may be broken. Follow the steps 
below to manually connect them.

• While the headphones are not connected to a Bluetooth device and the 

indicator lamp is flashing rapidly in blue, touch both the L (Left) and R (Right) 
touch sensors twice. The L (Left) and R (Right) indicator lamps change to red. 
After a while, the L (Left) indicator lamp flashes slowly in blue, which indicates 
that the L (Left) and R (Right) are connected.

Summary of Contents for ATH-SPORT7TW

Page 1: ...ATH SPORT7TW User Manual Wireless Headphones ...

Page 2: ...me too high Listening to loud sound for an extended period may cause temporary or permanent hearing loss Discontinue use if skin irritation results from direct contact with the product If you begin to feel unwell while using the product discontinue use immediately When removing the product from your ears check to make sure the eartips are still attached to the main unit If the eartips become lodge...

Page 3: ...hat any changes or modifications not expressly approved in this manual could void your authority to operate this equipment Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment genera...

Page 4: ...hones when they are wet Doing so may cause the product to malfunction If the product will not be used for an extended period of time store it in a well ventilated place free from high temperatures and humidity Do not leave the product inside of a car under the blazing sun Doing so may result in malfunction The hear through mode of the product allows you to hear the sounds around you as picked up b...

Page 5: ... For a more enjoyable experience please use the product as close as possible to the Bluetooth device To minimize noise and sound disruptions avoid placing your body or other obstacles between the product s antenna R side and the Bluetooth device Antenna For a more comfortable Bluetooth communication experience ...

Page 6: ...te Headphones Charging case Left Right L R indication Indicator lamps Touch sensor Microphone Cover Open button Charging indicator lamps for the headphones Battery jack Strap hole Charging indicator lamp for the charging case Displays the operating status and battery level of the headphones Used to play pause music and answer end phone calls Also adjusts the volume Opens the cover Lights when the ...

Page 7: ...g cable is designed for exclusive use with the product Do not use any other USB charging cable When inserting the USB charging cable into the USB port or battery jack check that the connector is facing in the correct direction before inserting it directly horizontally 2 Connect the included USB charging cable USB Type A side to the computer to start charging the charging case Computer Battery jack...

Page 8: ...headphones Light pattern Charging Lit red Charging complete Lit blue It turns off after 3 minutes Battery level of the charging case is low Red lamp flashes slowly Charging failure Red lamp flashes quickly 1 The two charging indicator lamps show the charging state of the left and right headphones 2 It lights if the USB charging cable is not connected 5 When charging is complete disconnect the USB ...

Page 9: ... of the headphones will flash in red When these beeps sound charge the battery 1 Place the headphones in the charging case 2 Close the charging case cover and start charging During charging the two charging indicator lamps for the headphones light at the front of the charging case For indicator lighting see Charging the headphones and charging case p 6 Also if the charging case is fully discharged...

Page 10: ...whichever name is displayed If both names are displayed select ATH SPORT7TW 3 Select ATH SPORT7TW to pair the product and your Bluetooth device Some devices may ask for a passkey In this case enter 0000 The passkey may also be called a passcode PIN code PIN number or password The product sounds a confirmation tone when pairing is complete About pairing When connecting a new Bluetooth device you ne...

Page 11: ...tooth devices Power ON OFF switching Power supply Operation ON Remove this product from the charging case OFF Place this product in the charging case Wearing the product Insert the headphone marked L LEFT into the left ear and the headphone marked R RIGHT into the right ear as shown in the figure Unlocking When you take the headphones out of your ears the touch sensor is locked to prevent erroneou...

Page 12: ...pause Plays or pauses music and video playback Touch 2 times Skip forward Plays the next track Touch 3 times Skip back Plays the previous track Long touch Approx 2 sec Speech recognition feature Depending on the connected device activates the device s speech recognition feature such as Siri for compatible iOS devices Some controls may not be available for music and video playback on some smartphon...

Page 13: ...sic etc Even when you use the Hear Through mode of this product the surrounding sound may be difficult to hear depending on the surrounding situation etc Do not use this product in locations where it may be dangerous if you cannot hear surrounding sound such as places with heavy traffic etc When the Hear Through mode is turned ON the volume of the music etc is automatically reduced in order to enh...

Page 14: ...ice receives a phone call a ring tone will be heard through the R Right headphone If a call is received while you are listening to music music playback is paused When you finish the call music playback resumes 1 When Function Operation Receiving a call Touch the sensor on the R Right headphone Answers the call Long touch approx 2 seconds the sensor on the R Right headphone Rejects the call Talking...

Page 15: ...w Blue in the pairing or connection status turns red About voice guidance You can use this product more conveniently by using our smartphone apps https app at globalsupport com Smartphone apps The product provides English voice guidance in the following situations Situation Voice guidance Power on Power on Power off Power off Bluetooth is connected Bluetooth connected Bluetooth is disconnected Blu...

Page 16: ...s are not cleaned the eartips can become detached Clean them regularly Do not touch the areas where sound is produced as they are delicate Doing so may result in malfunction Microphone Non water resistant area Eartip attachment part Sound reproduction part Non water resistant area Direction of water flow After washing wipe off the product according to the following procedure 1 Wipe any surface moi...

Page 17: ... dirty wipe the cable with a dry cloth immediately after use Failure to clean the cable may cause it to deteriorate and harden over time resulting in malfunction If the USB terminal of the charging cable is dirty wipe it off with a dry cloth Clean the eartips by removing them from the headphones and manually cleaning them with a diluted mild detergent After cleaning dry before using again If the p...

Page 18: ...e that is best suited for you and adjust the eartips inside your ears for a snug fit It may be difficult to hear bass sounds if the eartips do not fit snugly in your ears Replacing the eartips Remove the old eartip and attach the new eartip by pushing it onto the headphone at an angle see figure Push firmly on the eartip so that the inside of the eartip expands and push the eartip onto the post as...

Page 19: ...ected by the A2DP or an audio device Disable pairing for this product and the Bluetooth device then pair the product with this device again Move away from obstacles between the product and the Bluetooth device such as people metal or walls and place the product and device closer together Switch the sound output of the Bluetooth device to this product The L Left and R Right are not connected no sou...

Page 20: ...h device Turn up the volume Make sure that this product and Bluetooth device are connected by the HFP HSP or call connection Disable pairing for this product and the Bluetooth device then pair the product with this device again Switch the sound output of the Bluetooth device to this product The charging case cannot be charged Securely connect the included USB charging cable and charge the product ...

Page 21: ...ion time music playback Max approx 3 5 hours headphones Max approx 17 5 hours if charging case is used in combination Weight Headphones Approx 6 4 g 0 2 oz L side approx 6 4 g 0 2 oz R side Charging case Approx 64 g 2 2 oz Operating temperature 5 C to 40 C 41 F to 104 F Accessories USB charging cable 30 cm 12 USB Type A Micro USB Type B Eartips XS S M L COMPLY foam eartip M Ear fins XS S M L Sold ...

Page 22: ... Technica Corporation 2 46 1 Nishi naruse Machida Tokyo 194 8666 Japan www audio technica com 2018 Audio Technica Corporation Global Support Contact www at globalsupport com ver 1 2018 11 01 132900730 02 01 ...

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