Troubleshooting
English
Charge the headphones.
Power is not supplied
Unable to pair
Bring the headphones and the
Bluetooth
device closer together – within the range of 1 meter.
Set profiles for the
Bluetooth
device. For procedures on how to set, refer to the operation
manual for the
Bluetooth
device.
Turn on the power of the headphones and the
Bluetooth
device.
No sound comes out / a faint sound
Turn up the volume of the headphones and the
Bluetooth
device.
For the HFP/HSP connection, switch to the A2DP connection.
Switch the output of the
Bluetooth
device to the
Bluetooth
connection.
Pairing is available on version 2.1+EDR or later of the communication system of the
Bluetooth
device.
13
Turn down the volume of the headphones and the
Bluetooth
device.
Sound flutters / noise is caused / sound is interrupted
Keep the microwave and other devices such as wireless LAN away from the headphones.
Keep TV, radio and devices with built-in tuners away from the headphones.
Turn off the equalizer settings of the
Bluetooth
device.
Remove obstacles between the headphones and the
Bluetooth
device and bring them closer
together.
