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Troubleshooting
If you encounter a problem, please check the following.
• Check whether all connections are correct.
• Check whether the system is being operated according to the instructions provided in the manual.
• Check whether the external devices are functioning properly. Check the devices without connecting them to the product.
• Restart the network devices.
If any of the devices in the system are not functioning properly, check the troubleshooting tips below.
If none of the tips apply, please contact your local Audio-Technica dealer.
You may be asked to provide the version of your firmware. Please check in advance and have the firmware version handy.
To find the firmware version on the product: Refer to p. 17.
To find the firmware version via Web Remote: Refer to p. 42.
ATDM-0604 unit
Cause/Action
Reference page
The power does not turn on.
Check whether the power cable is connected correctly.
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The connected microphone does not function.
Check whether the microphone is connected correctly.
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Check whether Mic is selected as the input type (Mic/Line).
Check whether the phantom power is turned on when using a condenser microphone.
Check the gain.
Check the input level.
No sound comes out of the connected speaker.
The sound is distorted.
Check the connections of all devices.
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Check whether the phantom power is turned on when using a condenser microphone.
Check whether a device that does not require phantom power is connected with the
phantom power turned ON.
If phantom power is supplied to a device that does not require it, the device may
malfunction.
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Check and adjust the settings on the connected amplifier.
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Check whether the balanced cable is damaged.
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Make sure that the balanced cable is securely inserted all the way.
Check whether the input and output terminals are connected correctly.
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Check whether the pin assignments are correct for the input and output terminals.
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Check that the input level and/or the output level is not set too low.
Check whether mute is turned ON.
The sound is strange.
Adjust the input gain.
If the sound is muffled or the volume is not sufficient, check the setting of each
equalizer.
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The howling cannot be suppressed.
Check the setting of the FBS (feedback suppressor).
If howling that exceeds the number of filters is occurring, the howling cannot be
controlled completely. Lower the speaker volume.
The buttons on the front panel do not react.
Check that the front panel is not locked.
