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Returns and warranty

The Audicus 100% happiness guarantee

If  for  any  reason  you  are  not  satisfied  with  your 
Audicus  hearing  aids,  you  may  return  it  within  45 
days  after  delivery  date  for  a  full  refund  of  the 
original purchase price

This guarantee is only possible if the hearing aid has 
not  been  modified,  tampered  with,  damaged  or 
repaired by the user. Please see return instructions 

at 

audicus.com/returns

Manufacturer warranty

All  Audicus  hearing  aids  come  with  a  24  month 

guarantee  that  covers  manufacturing  defects.  This 
guarantee  will  not  be  valid  if  the  hearing  aid  has 
been modified, tampered with, damaged or repaired 
by  the  user.  Hearing  aids  must  be  cleaned  prior  to 
any repairs, otherwise a cleaning fee will apply

If your device stops functioning correctly reach out 
to 

[email protected]

 or 

(917) 999-0705

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FDA information

Use your hearing aid all day long

The  best  way  to  ensure  better  hearing  is  to  practice 

listening with your hearing aid until you are able to wear 

it  comfortably  all  day.  Generally,  infrequent  use  of  the 

hearing aid does not provide you with the full benefit of 

amplification.
Your hearing aid will not restore normal hearing. Hearing 

aids  will  not  prevent  or  improve  hearing  impairment 

resulting  from  a  physiological  condition.  Hearing  aids 

will help you to make better use of your residual hearing.
The  use  of  hearing  aids  is  only  part  of  hearing 

rehabilitation; auditory training and lip reading instruction 

may be required as well.

Possible side effects

If  you  are  experiencing  discomfort,  contact  Audicus  or 

your  hearing  care  professional  for  modification  of  the 

hearing  aid  at  the  point  of  irritation.  A  hearing  aid  may 

cause an accelerated accumulation of cerumen (earwax). 

Also  in  rare  cases,  the  otherwise  nonallergenic  material 

may cause a discharge from the ear, allergic reaction, or 

any  other  unusual  condition.  Please  seek  immediate 

consultation with a physician if these conditions occur.

Summary of Contents for The Wave

Page 1: ...The Wave HearingAid InstructionManual Rechargeable ...

Page 2: ...rt farther into your ear injuring your eardrum or ear canal possibly seriously Note If you remain concerned consult a professional If you try this device and continue to struggle with or remain concerned about your hearing you should consult with a hearing healthcare professional Note What you might expect when you start using a hearing aid A hearing aid can benefit many people with hearing loss H...

Page 3: ...aside a few minutes to review in order to get the most out of your custom tailored Audicus hearing aids Audicus is with you every step of the way Find more info and help at audicus com support And remember you re never on your own Reach out anytime for anything at all 917 999 0705 help audicus com ...

Page 4: ...um large styles dependent on hearing loss charging case cleaning brush audiowipes desiccant drying capsule hearing aid s located in the carrying case Getting Started page 8 Using The Wave page 18 Bluetooth page 26 Device Information page 32 Troubleshooting page 16 Contents ...

Page 5: ...y charging pins short metal prongs to facilitate charging Your hearing aid at a glance mics multi function button wire dome receiver LED light UP DOWN charging pins 9 turning ON Green light and melody Your hearing aid will turn OFF while charging Depending on your settings the hearing aid may remain OFF or turn ON when removed from the charging case disconnected from power A green flash on removal...

Page 6: ... the pocket to dry out hearing aids while charging 11 3 When the hearing aid light is solid green the hearing aid is fully charged and ready for use 4 Hold the device by the plastic shell to remove Do not pull the hearing aid by the wire as this may damage the device Do not leave the hearing aids in the charger for longer than 48 hours If you will not be using your devices remove them from the cha...

Page 7: ...he bowl of your ear Handle your hearing aid with care Do not pull on or bend the wire as this may cause damage retention guard 13 Adding Removing the Retention Guard We recommend using the retention for a more stable positioning of the receiver in the ear canal To add 1 Hold the receiver firmly in one hand with the receiver text e g 2M facing upwards In the other hand hold the retention guard at t...

Page 8: ...our hearing aid is programmed to you individually Adjustingto hearingaidsfullymaytake upto6weeks 1 You may hear sounds you haven t heard in years Sounds will be amplified and more distinguished e g leaves rustling running water your own voice Sensitivity to new sounds is normal and will go away with regular use 2 Find the right dome for your ear Your hearing aid ships with a size medium dome attac...

Page 9: ...th Troubleshooting Not all phones work well with Bluetooth devices 17 Cause Remedy Hearing Aid won t turn on Device needs to be reset Hold DOWN button for 20 seconds Put the device in the charging base for 30 seconds Remove and device is now reset Two long beeps Low battery Charge device in charging case LED light off while in charging case Charger not connected to power source Ensure the USB cabl...

Page 10: ...g loss your order may not include all dome styles Take some time to find which size dome is right for you The dome should fit snugly in your ear canal and inserted far enough to not be visible If missized or the wrong style you may hear feedback a squealing or whistling sound that can be resolved with a different dome size or style Order new domes at audicus com wave supplies Clean your domes regu...

Page 11: ...o clean your devices more frequently Never use cleaning agents such as detergent soap alcohol or bleach to clean your hearing aid Do not submerge your hearing aid or rinse your hearing aid under water 21 Audicus Care All the products to care and maintain your device are available at audicus com wave supplies Audicus Care is the easiest way to get everything you need to maintain your Wave Sign up a...

Page 12: ...rder comes with a grey circular accessory which contains eight new earwax guards and is also the earwax guard removal tool 23 C To dispose of the used earwax guard first ensure chamber 1 is empty Then press the receiver in until it clicks this will remove the used earwax guard D Ensure the receiver is empty and a new earwax guard is visible in chamber 2 Press the empty receiver into chamber 2 and ...

Page 13: ...hile using a hair dryer Keep hearing aids away from children and pets Lift to access desiccant pocket 25 Clean Care Repairs and Audicus Protect Your hearing aids come with a 24 month manufacturer s warranty Additional repairs may incur costs depending on the severity Accidents happen The Audicus Protect plan has you covered With Audicus Protect you have complete coverage of your hearing aids for 3...

Page 14: ... reconnect when in range of your phone This reconnection can take up to 2 minutes Hands free calls When paired phone calls are automatically transferred to your hearing aids Your voice is picked up by the hearing aid s microphones To accept an incoming call you will first hear a notification through the hearing aids The call can be accepted by a short press on the multi function button either UP o...

Page 15: ...phones work well with Bluetooth devices Follow these steps if you are having trouble con necting or experiencing poor audio with Bluetooth 1 Disconnect aids from remote app if installed Settings My Hearing Aids My Devices Forget Devices 2 Uninstall the Hearing Remote app if installed 3 Delete forget hearing aids from Bluetooth menu 4 Check for and install any updates on your phone 5 Disable enable...

Page 16: ... not be compatible with all smartphones The free Hearing Remote app can be downloaded from the App Store iOS or Play Store Android Find links at audicus com app 31 TV Connector The TV Connector allows you to wirelessly connect your hearing aids to your TV stereo laptop etc The TV Connector sends wireless audio signals up to 15m 50ft Accepts audio signals via either a 3 5mm audio cable or a digital...

Page 17: ...ay long The best way to ensure better hearing is to practice listening with your hearing aid until you are able to wear it comfortably all day Generally infrequent use of the hearing aid does not provide you with the full benefit of amplification Your hearing aid will not restore normal hearing Hearing aids will not prevent or improve hearing impairment resulting from a physiological condition Hea...

Page 18: ...or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the d...

Page 19: ...id is purchased 37 Following the medical evaluation the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid The physician will refer you to an audiologist or a hearing aid dispenser as appropriate for a hearing aid evaluation The audiologist or hearing aid dispenser will conduct a h...

Page 20: ... Pressure Level 90 OSPL90 dB SPL 111 114 Full on gain input 50 dB SPL 46 50 Total harmonic distortion at 500Hz 800Hz 1600Hz 3200Hz 1 5 2 0 2 0 1 0 Equivalent input noise at Reference Test Setting dB SPL 19 Latency ms 8 Frequency range Hz 100 8000 Typical battery life h 18 39 ...

Page 21: ...Rev22KD audicus com 917 999 0705 help audicus com ...

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