Multi Channel Transmitter (MCTX) - Installation,
Commissioning and Maintenance
Page 14 of 16
Spare parts
Spare cards for the processor are available from the factory but will only be sold to authorised
dealers. Cards can be removed and inserted into the card frame without the need to remove
power. If one input card is faulty it can be removed without affecting the other channels.
The upconverter, feeder cable and aerial are only suppled as a set. They are tuned in the factory
for the best performance and should always be installed as a set. Mixing these components may
cause the system to radiate unwanted signals.
Service
In the UK Audeon has a dedicated service line (0113 252 5582) to co-ordinate maintenance and
repairs of Audeon equipment. The operator should be made aware of the benefits of expert
advice and support. The telephone line is staffed by experienced engineers who are familiar with
the Audeon range of products. They can provide advice, on line help and will arrange for
maintenance from you, the dealer if required. A poster is provided with the help line telephone
number for display on the staff notice board.
User Instruction
Before leaving the installation ensure that the staff are;
familiar with the system.
know about it’s features and benefits.
they can demonstrate it to the users.
they know how to maintain it and keep it clean.
they can change the headphone lead.
they know how to obtain service for the system.
they can diagnose simple faults.
Finally
If you have left a site log book for the installation, complete the first entry.
Remove any waste material. The carton for the transmitter can be reused to return any faulty
units to the factory. Please save it.