Troubleshooting & Customer Support
• Recharge your earphones using the
included Charging Case Station and
Type-C cable.
• Make sure your Bluetooth device has
A2DP profile. Check if both devices are
paired and connected over Bluetooth.
Restart the earphones to reconnect your
Bluetooth device.
• Navigate to your Bluetooth settings
menu on your Bluetooh device, tap
"audeeo Free Spirit" and select "Forget".
Now follow the steps to pair your device
again.
• Turn your Free Spirit Wireless
earphones OFF, reconnect after a few
seconds.
• Make sure that the Bluetooth function
is activated on your Bluetooth device.
• Make sure your earphones are charged.
• Make sure you are within 10m of your
Bluetooth device.
7
NO POWER
MUSIC IS NOT PLAYING
OVER BLUETOOTH
BLUETOOTH DEVICE
WILL NOT RECONNECT
WITH THE EARPHONES
THE BUTTONS ON THE
TRUE WIRELESS
EARPHONES ARE NOT
WORKING
POOR SOUND
RECEPTION / QUALITY
OF AUDIO NOT AS GOOD
ITEM: AOFREESP
