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ATTO Technology Inc. jokonczak
April 24, 2007
If the issue is not resolved, enable the Event logs as described below and
contact ATTO Technical Support.
Æ
Errors are reported while using the ATTO Configuration Tool.
Note: Sometimes when using the ATTO Configuration Tool, an error message
describing an unexpected event or incorrect information discovered by the
application will be displayed.
Use the help text presented with the error message to correct the issue.
The following conditions cause a warning or error message to be posted in the
"Status" area of the configuration utility. These messages will be shown in red.
An error occurred loading NVRAM data
- The first time a host adapter channel is
highlighted, the application makes an attempt to read NVRAM from the card. If
the size of the NVRAM buffer does not match the expected size, or if the NVRAM
buffer couldn’t be retrieved at all, this message is displayed.
Warning: NVRAM could not be read, defaults returned
-
This message occurs as
a result of corrupt NVRAM. When the driver accesses the NVRAM, a continuity
check is performed on the NVRAM to ensure the returned data is valid. If this
check fails, the driver has no other alternative than to return a known NVRAM
data buffer that represents card defaults. When this situation occurs the defaults
are presented via the graphical user interface and the user is informed that the
values shown are defaults. These defaults must be committed in order to correct
the state of the NVRAM.
An error occurred updating the NVRAM
- This message occurs during a
committal of NVRAM to the card. If the driver is unable to put the new settings on
the card, this message is displayed to the user and no changes are made to the
card.
This is not a flash file, or it is corrupt
– Checks are performed to assure the
proper file has been selected for flashing to the specific model of host adapter.
C.) Error Log Capabilities
The ATTO Ultra320 SCSI host adapter driver logs all failure related information to
an event log.
The driver records events broken into the following classifications.
FATAL
Records various fatal situations within the driver and card.
SCSI
Records SCSI errors as reported by the card.
ISP
Records errors as reported by the firmware of the card.
LOOP
Records event notifications as reported by the firmware.
INFO
Records events related to the starting and restarting of the
driver.
