ATTO Technology ATTO Celerity FC-42XS, Troubleshooting Manual

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B.) Error Log Capabilities
The ATTO Celerity FC host adapter driver logs all failure related information to an
event log. The user can control the classification of events that are recorded via a
registry setting for Windows.
The driver records events broken into the following classifications.
•
FATAL Records various fatal situations within the driver and card.
•
FIBRE Records FIBRE errors as reported by the card.
•
ISP Records errors as reported by the firmware of the card.
•
LOOP Records event notifications as reported by the firmware.
•
INFO Records events related to the starting and restarting of the
driver.
We recommend Event Logging only be active for troubleshooting purposes as
performance will be affected and that when in this mode of operation, all flags be
enabled.
To enable the advanced event logging features of the ATTO Celerity FC Host
Adapter in a
Windows environment, please do the following:
•
Click “Start” and “Run” .
•
Type “regedit” to start the registry editor.
•
Follow the tree structure to :
\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\celerityfc\P
arameters\ATTO
•
Right-click the right hand pane and select “ New ” to create a new registry key.
•
Select “ DWORD Value”.
•
Type “ EventLogMask ”.
•
Double-click “ EventLogMask” and enter the value of “ FFFFFFFF ”.
•
Reboot your computer.
Advanced event logging is now enabled. To retrieve the log to provide to support
personnel please do the following:
•
Go to “ Computer Management ”.
•
Select “ Event Viewer ”
•
Select “ System ”
•
Save the file by clicking “ Action ” and “ Save Log File as ” [filename].
•
This “[ Filename ]” is what you need to provide to support personnel.
Once you have provided the log and your issue is resolved you may delete the
registry key by doing the following:
Page 7 of 9 Atto Technology, Inc. April 9,2007