2
GoSilent Everyday Use Guide
3
Navigate to the GoSilent Admin Console
Open a Chrome, Firefox, or Edge browser tab
and navigate to
https://setup.gosilent
You will be prompted that the server certificate
is untrusted. Click the Advanced or Details option
and then click on “Proceed to setup.gosilent”, “Accept Risk and Continue”,
or “Go on to the webpage”. For more information about the server
certificate is untrusted warning, see FAQs Section
4
Login to the GoSilent Admin Console
If the GoSilent Admin Console Password
has been preconfigured for you, please enter
the password provided by your system
administrator. Otherwise, login using the password
that you entered when initially setting up your GoSilent
5
Check GoSilent’s
Internet and VPN Status
Note: This is the Internet Status and VPN Status
for the GoSilent at https://setup.gosilent
If Internet Status is
Connected/Green
Skip to GoSilent Best Practices
and VPN Status is
Connected/Green,
If Internet Status is
Connected/Green
Skip to Step 7
and VPN Status is
Disconnected/Red,
If Internet Status is
Connected/Green
Wait for approximately 30 seconds
and VPN Status is
Connecting/Yellow,
and VPN Status is
Disconnected/Red,
If
Internet Status is
Disconnected/Red
Continue to Step 6
