ATS SuperTrak GEN3, Operation And Maintenance Manual, Page: 267 / 366

Troubleshooting
SuperTrak™ GEN3 System Operation and Maintenance Manual 255
Rev. 9 (12-2021)
Power Faults
Fault Resolution
Motor supply voltage • Make sure the motor power is ON before attempting to
enable the SuperTrak conveyance platform. This is
typically a PLC programming error.
• Verify that the breakers in the SuperTrak conveyance
platform control panel are ON.
• Verify that all power supplies are functioning correctly,
and that all power wiring is installed correctly and
securely.
• Check the 50A main motor fuse(s) and replace if
necessary.
See
Install a Power Supply on page 145.
Motor I2T • Check for a mechanical interference with the pallet. The
fault indicates the location.
• Verify that pallet performance limits (such as pallet
acceleration, duty cycle, or payload) are not exceeded.
Reduce if required. The fault indicates the location.
• Check the pallet stability. Watch the pallet during
operation for abnormal oscillation. Contact maintenance
to verify pallet tuning.
• Replace the coil driver board, if no other solution resolves
the issue.
See
Replace a Coil Driver Board on page 150.
Excessive current loop error • Verify that the coil is correctly connected to the coil driver
board (green connectors).
• Test the coil resistance. It should be low (less than 1 ohm)
but not a short-circuit (less than 0.3 ohm).
If the resistance test fails, a problem may exist with the
coil. Replace the coil. If the resistance test passes, a
problem may exist with the coil driver board. Replace the
coil driver board.
Coil driver(s) shut down error • Verify that the power supplies are functioning correctly.
• A problem may exist with the coil driver board. Replace
the coil driver board.