Installation Guide
AT-VTP-550
9
Atlona, Inc. (“Atlona”) Limited Product Warranty
Coverage
Atlona warrants its products will substantially perform to their published specifications and will
be free from defects in materials and workmanship under normal use, conditions and service.
Under its Limited Product Warranty, Atlona, at its sole discretion, will either:
•
repair or facilitate the repair of defective products within a reasonable period of time, restore
products to their proper operating condition and return defective products free of any
charge for necessary parts, labor and shipping.
OR
•
replace and return, free of charge, any defective products with direct replacement or with
similar products deemed by Atlona to perform substantially the same function as the original
products.
OR
•
refund the pro-rated value based on the remaining term of the warranty period, not to
exceed MSRP, in cases where products are beyond repair and/or no direct or substantially
similar replacement products exist.
Repair, replacement or refund of Atlona products is the purchaser’s exclusive remedy and Atlona
liability does not extend to any other damages, incidental, consequential or otherwise.
This Limited Product Warranty extends to the original end-user purchaser of Atlona products and
is non-transferrable to any subsequent purchaser(s) or owner(s) of these products.
Coverage Periods
Atlona Limited Product Warranty Period begins on the date of purchase by the end-purchaser.
The date contained on the end-purchaser ‘s sales or delivery receipt is the proof purchase date.
Limited Product Warranty Terms – New Products
•
10 years from proof of purchase date for hardware/electronics products purchased on or
after June 1, 2013.
Exclusions:
-
HDVS-CAM Series: PTZ motor is covered for 3 years; hardware, electronic circuit and
optics are covered for 10 years
- VTP and VSP Series: 2-year limited product warranty
•
3 years from proof of purchase date for hardware/electronics products purchased before
June 1, 2013.
•
Lifetime Limited Product Warranty for all cable products.
Limited Product Warranty Terms – Refurbished (B-Stock) Products and Discontinued
Products
•
3 years from proof of purchase date for all Refurbished (B-Stock) and Discontinued
hardware and electronic products purchased on or after June 1, 2013.
