Atlas Donaire Instructions Manual Download Page 12

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14. TROUBLESHOOTING

Problem

Fan will not start.

Fan sounds noisy.

Remote control
malfunction.

Fan wobble.

Solution

1. Check circuit fuses or breakers.
2. Check line wire connections to the fan and switch wire connections in the switch 

housing. 

CAUTION:

 Make sure main power is off.

3. Check that the battery of the remote is functional.

1. Make sure all motor housing screws are snug.
2. Make sure the screws that attach the fan blade bracket to the motor hub is tight.
3. Make sure wire nut connections are not rubbing against each other or the interior wall 

of the switch housing. 

CAUTION:

 Make sure main power is off.

4. Allow a 24-hour "breaking-in" period. Most noise associated with a new fan disappear 

during this time.

5. If using an optional light kit, make sure the screws securing the light plate are tight.
6. Some fan motors are sensitive to signals from solid-state variable speed controls. If 

you have installed this type of control, choose and install another type of control.

7. Make sure the upper canopy is a short distance from the ceiling. It should not touch the 

ceiling.

1. Do not connect the fan with a wall mounted variable speed control(s).
2. Make sure the dip switches are set correctly.

1. Check that all blade and blade arm screws are secure.
2. Most fan wobbling problems are caused when blade levels are unequal. Check this 

level by selecting a point on the ceiling above the tip of one of the blades. Measure this 
distance.Rotate the fan until the next blade is positioned for measurement. Repeat for 
each blade. The distance deviation should be equal within 1/8".

3. If the blade wobble is still noticeable, interchanging two adjacent (side by side) blades 

can redistribute the weight and possibly result in smoother operation.

WARNING:

 TO REDUCE THE RISK OF PERSONAL INJURY, DO NOT BEND THE 

BLADE ARM WHILE INSTALLING, BALANCING THE BLADES, OR CLEANING THE 
FAN.  DO NOT INSERT FOREIGN OBJECTS BETWEEN ROTATING FAN BLADES.

13. CARE OF YOUR FAN

Here are some suggestions to help you maintain your fan

1. Because of the fan's natural movement, some connections may become loose. Check the support 

connections, brackets, and blade attachments twice a year. Make sure they are secure. (It is not 
necessary to remove fan from ceiling.)

2. Clean your fan periodically to help maintain its new appearance over the years. Use only a soft brush or 

lint-free cloth to avoid scratching the finish. The plating is sealed with a lacquer to minimize discoloration 
or tarnishing. Do not use water when cleaning. This could damage the motor, or possibly cause an 
electrical shock.

3. There is no need to oil your fan. The motor has permanently lubricated bearings.

IMPORTANT:

 MAKE SURE THE POWER IS OFF AT THE ELECTRICAL PANEL BOX BEFORE YOU 

ATTEMPT ANY REPAIRS.  REFER TO THE SECTION "MAKING ELECTRICAL CONNECTIONS".

Summary of Contents for Donaire

Page 1: ...Turn power off at breaker before installation begins Do not use any controls wall or remote other than those provided by Matthews Fan Company Please do not use any electric or battery powered tools i...

Page 2: ...ting Options Hanging the Fan Make the Electric Connections Finishing the Installation Attaching the Fan Blades Installing the Light Kit Operating the Remote Control Operating Your Fan Care of Your Fan...

Page 3: ...ver o Receiver with 5 wire nuts p Transmitter holder 2 mounting screws q 23A 12V battery r Allen wrench s Package hardware 1 Mounting hardware wood screws 2 screws 2 lock washers 2 washers 2 star wash...

Page 4: ...fan press the reverse button while the fan is running 7 Avoid placing objects in the path of the blades 8 To avoid personal injury or damage to the fan and other items be cautious when working around...

Page 5: ...ight of the fan 15 9 kgs 35lbs or less Do not use plastic outlet boxes Figures 1 2 and 3 are examples of different ways to mount the outlet box Note You may need a longer downrod to maintain proper bl...

Page 6: ...ing from the top of the fan motor through the coupling cover secure ring canopy cover and canopy and then through the ball downrod Fig 7 6 Align the holes at the bottom of the downrod with the holes i...

Page 7: ...fan Secure the wire nuts with electrical tape Make sure there are no loose strands or connections NOTE The Hand Held Remote Control units included with your ceiling fan are equipped with 16 code combi...

Page 8: ...se Supply Wires Electrical Connections Connect the WHITE wire Neutral from the outlet box to the WHITE wire marked AC in N from the receiver Connect the BLACK wire Hot from the outlet box to the BLACK...

Page 9: ...th the remaining hole on the hanger bracket secure by tightening the two set screws Note Adjust the canopy screws as necessary until the canopy and canopy cover are snug Warning Make sure tab at botto...

Page 10: ...wire connections Fig 15 Red to white Black to black NOTE Please DO NOT connecting the light kit wire if installing the optional metal light cover 3 Place the key holes from the light kit over the 2 s...

Page 11: ...ess and hold the button to set the desired brightness The light button has an auto resume it will stay at the same brightness as the last time it was turned off D REV Button This button is to control...

Page 12: ...en blade levels are unequal Check this level by selecting a point on the ceiling above the tip of one of the blades Measure this distance Rotate the fan until the next blade is positioned for measurem...

Page 13: ...assure that its products comply with such codes it cannot guarantee compliance and cannot be responsible for how the product is installed or used Before purchase and use of a product please review the...

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