Please note this is a quick reference guide produced for training purposes. Copies of the
manufacturer’s User Guide can be downloaded via
www.mitel.com
“I’LL PUT YOU THROUGH!”
To make an enquiry/transfer a call, press
[TRANS/CONF]
(caller is automatically held), dial
required extension number, wait for answer if necessary and either hang up or press
RELEASE
feature key or
HANG-UP
to transfer the call - or press
[CANCEL]
to return to
original call.
“LETS SPEAK TO ............... AS WELL”
To set up a conference call: with a call in progress, press
[TRANS/CONF]
, dial the next
person, when they answer, speak privately if required, and when ready, press
[TRANS/CONF]
again - a conference is established. Repeat as required.
“CAN’T GET THROUGH!”
If the extension you are calling is busy or there is no answer:
Press
[MESSAGE]
and hang up - their message lamp will begin to flash immediately or
Press
CALLBACK
feature key or Dial
6
and hang up. When the extension is free or is next
used an automatic callback will take place or
To Cancel ALL Callbacks:
- Press
#6
or To Cancel an Individual Callback: - Press
##6
&
extension number.
MESSAGE LIGHT IS FLASHING
Press
MESSAGE
, press YES, the name of the caller is shown, press MORE for date and time,
and press CALL to be connected.
“GOING SOMEWHERE?”
Calls may be forwarded (to an extension or to voicemail) immediately, when you are busy or if
you don’t answer and may be switched on or off using either the SUPERKEY and pressing
the
* & #
key or by dialling feature access codes shown
ALWAYS
*81
+ destination
forwards all calls to destination
B-INT
*83
+ destination
forwards internal calls if you are busy
B-EXT
*84
+ destination
forwards external calls if you are busy
B-INT/EXT
*85
+ destination
forwards all calls if you are busy
NA-INT
*86
+ destination
forwards internal calls on no answer
NA-EXT
*87
+ destination
forwards external calls on no answer
NA-INT/EXT
*88
+ destination
forwards all calls on no answer
To CANCEL:
dial above code without dialling the destination.
SECRETARIAL SERVICE
This facility allows the Secretary to control the call forwarding facility from his/her
phone. A STATUS key (showing if the Manager is engaged) and a RING key may also
be programmed.
To activate Secretarial Service (from SEC phone) dial
*82
plus Manager’s extension number
or press pre-programmed key.
To cancel Secretarial Service (from SEC phone) dial
#82
plus Manager’s extension number or
press pre-programmed key.
PROGRAMMING PERSONAL KEYS
Personal Keys may be programmed as SPEEDCALL OR FEATURE keys. Press
[SUPERKEY]
, press
#
until
“PERSONAL KEYS”
appears, press
*
. Press un-programmed
Personal key, Dial a new number, press the personal key again and Press
*
to make private
and
#
to save. Press
[SUPERKEY]
to exit.
PROGRAMMING PERSONAL SPEEDCALLS (00-09) (if available)
Dial
#1
(00-09) 9 plus complete telephone number to be stored hang up.
