12
12. TROUBLESHOOTING
Problem
Fan will not start.
Fan is noisy.
Remote control
malfunction.
Fan wobble.
Fan has jerky
movement
Fan has lost its
programming
repeatedly
Solution
1. Check circuit fuses or breakers.
2. Check line wire connections to the fan and switch wire connections in the switch housing.
CAUTION:
Make sure main power is off.
3. Check that the battery of the remote is functional.
4. Check to make sure all receiver plugs are connected at top of motor.
5. Re-do steps for programming on page 9.
1. Make sure all motor housing screws are snug.
2. Make sure the screws that attach the fan blade bracket to the motor hub is tight.
3. Make sure wire nut connections are not rubbing against each other or the interior wall of the
switch housing.
CAUTION:
Make sure main power is off.
4. Allow a 24-hour "breaking-in" period. Most noise associated with a new fan disappear
during this time.
5. Some fan motors are sensitive to signals from solid-state variable speed controls. If you
have installed this type of control, choose and install another type of control.
6. Make sure the upper canopy is a short distance from the ceiling. It should not touch the
ceiling.
1. Do not connect the fan to a wall mounted variable speed control. Use our proprietary
provided wall control.
2. Make sure the dip switches are set correctly.
1. Check that all blade and blade arm screws are secure.
2. Most fan wobbling problems are caused when blade levels are unequal. Check this level by
selecting a point on the ceiling above the tip of one of the blades. Measure this distance.
Rotate the fan until the next blade is positioned for measurement. Repeat for each blade.
The distance deviation should be equal within 1/8".
3. If the blade wobble is still noticeable, interchanging two adjacent (side by side) blades can
redistribute the weight and possibly result in smoother operation.
WARNING:
TO REDUCE THE RISK OF PERSONAL INJURY, DO NOT BEND THE BLADE
ARM WHILE INSTALLING, BALANCING THE BLADES, OR CLEANING THE FAN. DO NOT
INSERT FOREIGN OBJECTS BETWEEN ROTATING FAN BLADES.
1. Turn the AC power off to fan, and re-do steps for programming on page 10.
2. If fan still has jerky movement, verify that both motor wire plugs are properly connected.
1. Turn the AC power off to fan, and re-do steps for programming on page 10.
2. Do not turn off fan from wall switch. Use only remote to regulate fan.
11. CARE OF YOUR FAN
Here are some suggestions to help you maintain your fan
1. Because of the fan's natural movement, some connections may become loose. Check the support connections,
brackets, and blade attachments twice a year. Make sure they are secure. (It is not necessary to remove fan
from ceiling.)
2. Clean your fan periodically to help maintain its new appearance over the years. Use only a soft brush or lint-free
cloth to avoid scratching the finish. The plating is sealed with a lacquer to minimize discoloration or tarnishing.
Do not use water when cleaning. This could damage the motor, or the wood, or possibly cause an electrical
shock.
3. You can apply a light coat of furniture polish to the wood blades for additional protection and enhanced beauty.
Cover small scratches with a light application of shoe polish.
4. There is no need to oil your fan. The motor has permanently lubricated bearings.
IMPORTANT:
MAKE SURE THE POWER IS OFF AT THE ELECTRICAL PANEL BOX BEFORE YOU ATTEMPT
ANY REPAIRS. REFER TO THE SECTION "MAKING ELECTRICAL CONNECTIONS".
