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APPENDIX D: Troubleshooting
This chapter provides solutions to problems that may occur during the installation and
operation of the WLAN PCI Card . Read the descriptions below to solve your problems.
QUESTION
SOLUTION
My computer cannot
find the Adapter
Make sure the Adapter has no physical
damage.
Make sure the Adapter is properly
inserted into PCI slot.
Try the Adapter in other PCI slots.
Try another Adapter in that particular
PCI slot.
Cannot
access
any
network resources from
the computer. Make
sure that the notebook
PC is powered on
Make sure that the notebook PC is
powered on.
Make sure that the Adapter is configured
with the same SSID and security options
as the other computers in the
infrastructure configuration.
Disable “Windows XP
Wireless
Zero
Configuration
In Windows XP, it is recommended that you use the
WLAN 802.11n Utility. Right after the installation,
before opening the Utility, please follow the steps
below to disable the Windows XP Zero
Configuration:
Go to
Control Panel
and double click
Network Connections.
Right-click
Wireless
Network
Connection
of WLAN 802.11n Wireless
LAN, and select
Properties.
Select
Wireless Networks
tab, and
uncheck the check box of
Use
Windows to configure my wireless
network settings,
and then click
OK.
Can
I
run
an
application
from
a
remote computer over
the wireless network?
This will depend on whether or not the application is
designed to be used over a network. Consult the
application’s user guide to determine if it supports
operation over a network.
Can I play computer
games
with
other
members
of
the
Yes, as long as the game supports multiple players
over a LAN (local area network).
Refer to the game’s user guide for more
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